Our premium support services are provided at no additional cost. You receive support via phone, email and chat 7am – 7pm Monday – Friday included as part of your paid licence. Enterprise customers can enjoy negotiable extended support.
MediRecords offers a range of optional services that you can purchase. These include converting your existing patient database, onsite or remote training, Medicare setup and configuration. For more information you can visit our services page.
The patient app is free of charge and free to download from the Apple Appstore and Google Play Store. The online appointment widget and self check in kiosk are optional products that may be purchased separately.
Please contact a friendly member of our support team who will be happy to assist
Immediate access to healthcare
Thanks to MediRecords, our Allied Health Professionals working in chronic disease management including Mental Health, in our Primary Health Care Program, have immediate access to necessary clinical information from rural and remote locations around Tasmania.
Nicole Grose Manager, Primary Health RFDS Tasmania
Revolutionary patient engagement
The ability to exchange confidential information with patients securely via the app is absolutely revolutionary. Without it Stigma Health could not function.
Dr Mitchell Tanner Medical Director & Founder
Time Saver = Life Saver
MediRecords has been able to save us time, improve the way we prescribe (CTG scripts in particular) and record patient notes. I’ve had the pleasure of using MediRecords since December 2018 and would recommend others do the same.
Dr. Robyn Cooke Cherbourg Hospital, Darling Downs HH
Innovative practice management
The flexibility and support MediRecords provides will continue to allow us to try more innovative models of practice management and medical service delivery.
Alex Rutter COO, Capstone Health
A mobile healthcare environment
MediRecords has transformed my aged care practice by enabling me to “virtually” replicate the efficiencies of working in a regular practice in a mobile setting. MediRecords is a core part of my daily workflow, perfectly suited to health practitioners working in a mobile healthcare environment.
Dr Gaveen Jayarajan State Medical Officer (VIC) HAWL Healthcare