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Making onboarding easy

Ensure that your staff are trained and your MediRecords account is ready to go from the start.

Ready for launch

MediRecords offers several services to get you up and running and using Medirecords faster and more efficiently once you settle in.

Tailored approach

Each practice is unique and the resources and skills of you and your staff can vary, and of course if you are opening up a new practice then it’s all new and rather intimidating.

Variety of options

MediRecords has a selection of services that you can choose depending on your requirements. If you prefer a turn-key solution then we can take care of that too.

Onboarding services

Find out more about the specific ways we can get you up and running immediately.

eHealth, eRx & My Health Record

We can help get you up and running as an eHealth practice and help you become compliant to receive ePIP incentives, including:

Secure messaging

If your practice needs to talk to other health service providers via secure messaging services we can connect you to up to 5 of your preferred secure messaging vendors (e.g. Healthlink):

Letter templates

Let the MediRecords team create 5 of your most important letter templates that you use to correspond with other health professionals and service providers.
Examples might include referral letters, medical certificates, informed financial consents or local radiology and pathology provider forms. Letter templates can be provided to you in PDF and/or HTML format, it’s up to you.

Clinical templates

Does your practice require a data entry form to capture specific information that is important to practice? We can help. MediRecords has been designed to allow individual practices to create their own forms which can be accessed as part of the clinical workflow with results saved in today’s notes:
If you have a clinical template in mind that is commonly used in GP, specialist or allied health practices, then you may be interested in our co-creation programme. Details of our co-creation programme can be found here.

Medicare setup & fees

Take the hassle out of setting up Medicare billing and related fee schedules and let the MediRecords team get you up and “billing” before you know it.
We can help with the necessary Medicare application forms for your practice and providers including following up with Medicare on your behalf.
We can also help with the installation and configuration of Medicare certificates and up to 4 fee schedules.

Medicare Eclipse & fees

Medicare Eclipse claiming for specialists is complex. Whilst we make it as user-friendly as possible to get you up and running, it is best that we help you with the setup and configuration.
This will ensure error-free claiming and a maximisation of your fee income.

Professional support services

Have an issue now? The support team can guide you through any situation, big or small.
Available from 7am to 7pm Monday to Friday AEST and 8am to 8pm Monday to Friday during daylight savings time you can contact the team via phone, email or chat!
"The MediRecords support team are friendly and always willing to help out"

Matthew Galetto


Need more information on the onboarding we can provide?

Simply fill out the form below and our friendly team will be in touch.