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Convenient training delivery

Our training can be delivered in three formats to best suit your practice and staff.

Remote training

Training via webinar includes an unlimited number of attendees and a recorded copy for future staff training and refresher sessions.

On-Site training

Have a MediRecords expert on-site at your business to train you and your staff in person.

Bespoke delivery

We can also provide a bespoke combination of insite and remote training that is convenient for all staff, regardless of location.

Training topics

We can provide training on the specific topics that your team needs the most.

Practice management training

We can provide comprehensive training to practice managers, nurses and administrative supporting staff so you entire team is fully confident using the MediRecords features that you need for your healthcare business.

We cater for all levels of technical proficiency, from beginner PMS users to seasoned administrative experts.
Practice management training
Clinical training​

Clinical training

Get your clinical staff comfortable and confident using MediRecords both for their patient management and administrative tasks.

MediRecords is designed to be intuitive and familiar, and this training ensures the process is as easy as possible for your clinicians and nurse practitioners..
Clinical training​

Onboarding

Ensure all of your administrative and clinical staff are fully prepared for using MediRecords before you go live in your practice.

This training takes a more foundational approach to ensure your staff are completely comfortable with a new PMS system.
Onboarding
Technical and Bespoke Training

Technical & bespoke training

We also offer additional support for any issues that may not fall into the topics covered above.

This is tailored to your specific requirement if they arise, ranging from refresher courses through to technical training for IT staff.
Technical and Bespoke Training

Medicare Setup & Fees

Take the hassle out of setting up Medicare billing and related fee schedules and let the MediRecords team get you up and “billing” before you know it.
We can help with the necessary Medicare application forms for your practice and providers including following up with Medicare on your behalf.
We can also help with the installation and configuration of Medicare certificates and up to 4 fee schedules.
Medicare-Setup
medicare_eclipse

Medicare Eclipse & Fees

Medicare Eclipse claiming for specialists is complex. Whilst we make it as user-friendly as possible to get you up and running, it is best that we help you with the setup and configuration.
This will ensure error-free claiming and a maximisation of your fee income.
medicare_eclipse

Professional support services

premium-support
Have a problem now? The support team can guide you through any situation, big or small.
Available from 7am to 7pm Monday to Friday AEST and 8am to 8pm Monday to Friday during daylight savings time you can contact the team via phone, email or chat!
Matthew-Galleto
"The MediRecords support team are friendly and always willing to help out"

Dr. Matthew Galetto

premium-support

What customers are saying

"We have brought multiple GPs on board over the last 12 months and have used the MediRecords training team to onboard new clinicians. We find that 1-2 hour dedicated training sessions with the team allow our clinicians to hit the ground running with a comprehensive understanding of the clinical workflows. The training team have always been adaptive to our individual clinical workflow and allows our GPs to be effective users of the products from day one of consulting."
"The training was tailored, relevant and simple. It was backed by such a large library of supporting documents that were there if needed. This meant our doctors and backend system administrators were well supported and left the training confident in how to proceed. The breakdown of training into two sections - backend and clinical was helpful for our team."
"MediRecords training team is fantastic. They have extensive knowledge and share this information in a way which is easy to understand. Every organisation has different ways of doing things and if they don't know how something can work, they take notes, research, and always comes back with a solution. MediRecords training team can train to the different client needs, different positions within the hospital and also has a good understanding of people who have different learning styles and needs."
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Need more information on the training we provide?

Simply fill out the form below and our friendly team will be in touch.