More than a practice management system

MediRecords integrates administrative and clinical workflows, providing a unified longitudinal health record for each patient. Suitable for use by general practitioners, specialists, nurses and allied health professionals, MediRecords is an industry-leader in secure access to data. All you need to use the platform is an Internet connection and a current web browser. MediRecords handles all hosting, security, and software updates so practice managers can focus on what matters most: helping their teams deliver quality patient care.

Key practice management features

Appointments

Set appointment types, colours, and provider sessions. Enable patients to book directly via your website or our Engage portal (coming soon).

Communications

Use MediRecords real time chat function, integrated telehealth and patient engagement tools to connect with team members and patients.

Correspondence

Create and manage letters, referrals, medical certificates, and other documents with customisable templates.

ePrescribing

Send e-scripts direct to patients. Safety features include clinical decision support and real-time prescription monitoring systems.

Modern layout

Clean design that’s easy on the eye and supports efficient shared care by multidisciplinary teams.

Medicare claiming

MediRecords supports bulk billing and Department of Veterans' Affairs claims with end-to-end automation for claim batching, submissions, and remittance retrieval.

Reporting

Run reports on patients, population health, appointments, finances, audits, and accreditation support.

Waiting Room

Manage patient flows from arrival to billing. Track wait times, triage by priority, monitor consultations, and process payments efficiently.

What our customers say

“With MediRecords, patient flow is a lot easier to track. This is important because, as the admin team, we want to make sure patients experience smooth transitions between reception, consult time with the clinician, and administrative aftercare, therefore making efficient use of both the clinician and patient’s time that they’ve entrusted us with.”

Khika Withnell, Practice Manager, Women’s Health Road

Flexible, scalable and reliable solution

MediRecords is a full practice management system, helping healthcare teams deliver exceptional patient care.

Configuration

MediRecords has been designed in consultation with health professionals from different specialties to ensure our practice management software is intuitive and tailored to the needs of multidisciplinary teams.

Our Onboarding team will help customise and configure the MediRecords platform so it works for your practice exactly as it should.

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Patient engagement

MediRecords is designed to simplify patient communications and give your clients secure access to their healthcare data.

The upcoming MediRecords Engage portal (launching soon) will be an integrated web-based platform that empowers patients to actively participate in their healthcare journey, manage appointments and provide records of consent.

User management

MediRecords simplifies user management by allowing you to easily configure role-based access to data by the right people by setting permissions and access levels.

This ensures that each team member has the appropriate access to resources and information, enhancing security and practice operations.

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Top-notch support

Our Support team is here to assist you every step of the way.

With expert guidance and prompt responses, we ensure that you get the most out of MediRecords. Whether you need help with setup, troubleshooting, or optimizing your use of the software, our team is committed to providing the support you need to keep your practice running smoothly.

Available from 7am to 7pm Monday to Friday AEST, or 8am to 8pm Monday to Friday during daylight savings time, you can contact the team via phone, email or chat.

Looking to upgrade your practice management software?

Speak with our team to find out how MediRecords can help. 

Integrations

MediRecords is connected to secure messaging software systems and labs covering over 95% of the market.

Security & compliance

Audit

We undergo regular independent third-party audits of applications and infrastructure.

Data Privacy

MediRecords protects customer and patient privacy, meeting Australian Privacy Protection Act standards for data storage.

Encryption

All data is held in Australia and encrypted in transit and at rest using the latest technologies and industry standards.

Interested in how MediRecords can help you manage your practice?

Complete the form below and a member of our team will be in touch.