Unmatched flexibility for virtual care innovation
Care delivery, with or without walls
Billing and claiming
Enterprise-wide implementations for Outpatient billing and claiming, along with Medicare Eclipse for inpatient invoicing.
Emergency care
Assessment tools to streamline triage, Coviu integration for virtual consults, electronic prescribing, and easy investigation requests.
Medication management
Our ePrescribing solution can integrate with your patient administration system (PAS) to enhance safety and continuity of care. Inpatient medication management is coming soon.
Virtual wards
Inpatient admissions, charting, medication management, handovers and discharge summaries coming soon.
Patient care from anywhere
Telehealth
Seamless virtual consultations and secure access to patient records mean clinicians can provide comprehensive and efficient care remotely.
e-Prescribing
Clinical decision support and integration with real-time prescription monitoring systems enhance patient safety when prescribing.
Patient communications
SMS on demand and automated appointment reminders. Send reports, results, and resources to patients with our free mobile app.
Referrals and investigations
Streamline pathology and radiology requests. Use shortcuts and templates for streamlined workflows and bespoke consultation notes.
Designed for collaborative care
Group appointments
Consult with multiple patients in a single session, updating notes as a group or individually. Suitable for family consultations and community care.
Case management
Seamless collaboration with Care Team members on complex patient care planning. Real-time records on clinical encounters related to an episode of care.
Referrals, requests and correspondence
Shortcuts for medical certificates, Care Plans, referrals and diagnostic requests. Central Inbox ensures results are assigned for action.
Telehealth
SMS reminders to patients and integration with appointment scheduling to support telehealth bookings within a single calendar.
Telehealth consultations
Virtual and face-to-face appointments managed in a single calendar, linked to the Coviu telehealth platform.
- SMS reminders to patients
- Simple integration with appointment scheduling
- Virtual waiting room for managing patient flow
ePrescribing
Get prescriptions to patients faster.
- Clinical decision support
- Integration with real time prescription monitoring systems
- Shortcuts and easy to initiate repeat prescriptions.
Referrals, correspondence and consent
Simple workflows for generating and sending investigation requests, referrals and correspondence.
- Shortcuts for medical certificates, Care Plans, referrals and investigations
- Streamlined workflows, autosaving and instant filing
- Record patient consent or denial of consent.
Group appointments
See multiple patients in a single session.
- Group messaging for appointment reminders
- Supports collaborative and team care
- Family and peer group support, education sessions and shared care planning.
Case management
Shared, real time access to clinical notes.
- Collaborate with Care Team members when managing and treating patients.
- Coordinate care for patients with complex or chronic conditions
- Simple assessment templates backed by SNOMED coding.
Free mobile app for patient communications
Clients have mobile access to their personal health information.
- Send appointment information, results, reminders and resources to patients.
- Storage for medications, allergies, and measurements
- New patient portal in development.
Virtual care customers we service
MediRecords has a rapidly growing community of clients using our robust, true cloud clinical software to deliver virtual health care, including the Victorian Virtual Emergency Department.
Virtual care customers we service:
Security
Audit
MediRecords undergoes regular independent
third-party audits of applications and infrastructure.
Encryption
All customer information is encrypted at rest and in transit using the latest technologies and industry standards
Privacy
MediRecords understands the need to protect the privacy of our customers and the patient information we store on their behalf and meets the Australian Privacy Protection Act.
Coming soon
- New options for API and FHIR connectivity being added throughout 2024 and 2025
- New inpatient functionality to support virtual wards with charting, handovers and medication management
- New patient portal to support surveys, patient-reported outcome measures (PROMs) and patient-reported engagement measures (PREMs)
- Optional Omnichannel integration to call centres and chatrooms .
MediRecords is purpose-built for data connectivity and use by multidisciplinary, shared care teams.
Frequently asked questions
Virtual Care means different things to different people. Common definitions include telehealth with videoconferencing technology, and remote care using digital devices to measure patient symptoms and provide data to inform personalised support. Illness management and rehabilitation programs run by hospitals to help patients recover in their own homes are also considered virtual care.
MediRecords is a market leader in virtual care delivery because we have flexibility to support all of these and more. We provide a cloud-hosted clinical platform that can be used by GPs, allied health professionals, specialists, hospital-based virtual emergency departments and community health services.
MediRecords is used by many of Australia’s leading virtual care businesses and provides electronic prescribing for the Victorian Virtual Emergency Department.
We have a solution that can support you in delivering high-quality virtual care.
Fill out the form below and one of our team members will be in touch.