December 20, 2024
Holiday Customer Support Hours
During the upcoming holiday season, the MediRecords team will be on break from the close of business on December 24, 2024, and will return on January 6, 2025. Our Support Team will still be available to assist you via email, chat, and phone during the following hours.
Christmas Day (25th December 2024)
Closed
Boxing Day (26th December 2024)
Closed
27th December 2024 to 31st December 2024
9:00am to 5:00pm AEST
10:00am to 6:00pm AEDT
New Years Day (1st January 2025)
Closed
2nd January 2025 and 3rd January 2025
9:00am to 5:00pm AEST
10:00am to 6:00pm AEDT
*Please note*
The Support Team are only available Monday to Friday.
While we will strive to address urgent enquiries as quickly as possible, please keep in mind that response times may vary due to limited staff availability during this time.
1300 103 903
Chat directly from the MediRecords screen.
How to use MediRecords Chat
Need help outside of our support hours?
Our Support Knowledge Base is available 24/7 and boasts over 1,000 ‘how to’ guides, FAQ’s and articles, complete with step-by-step instructions and supporting images to help you with your general day-to-day.
Click the button below and bookmark the link for quick access!
