MediRecords Wrap-Up 2025
 
 

Wrapping up 2025

A message from our CEO & Founder

December 22, 2025

Matthew Galetto - CEO and Founder

Time to pause and reflect

As the festive season rolls around, it’s a good time to pause and reflect on what’s been a big year for MediRecords. First, a genuine thank you. To our customers who trust MediRecords in busy, high-pressure clinical settings every day. To our partners who continue to back us and build alongside us. And most importantly, to the MediRecords team. The effort and persistence this year has been outstanding. Much of the work wasn’t glamorous, but it mattered. 

Building momentum

2025 has been a year of delivery and execution. We stayed focused on getting the hard things done properly. Closing out complex initiatives. Strengthening the core of the platform. Improved workflow and customer specific use cases, improved performance, and quality across our products.

Many of these milestones have been shared throughout the year on our blog, from major product and analytics improvements, such as Engage & Clarity, to cloud innovation, payments, and the rollout of new AI-powered capabilities that are already helping teams work more efficiently.

A new era for cloud technology

We’re also seeing a clear shift across the health sector. Cloud-first is becoming the default. Cyber, AI and interoperability are no longer optional conversations, including at a government level. 

That direction aligns strongly with where MediRecords has been heading for some time. We’re built on a true cloud foundation, designed to interoperate, and focused on making the patient record more useful rather than more complex.

Expanding our platform with practical AI

This year we expanded our Care, Connect, and Engage strategy with the introduction of Evolve, bringing practical AI into clinical and operational workflows. 

Our focus has been simple: use intelligence where it genuinely helps. Cut down unnecessary steps. Highlight what matters. Help people make clearer decisions with less effort. We believe the patient system of record is the right place for AI to live, and we’re just getting started.

Looking ahead & thank you

Looking ahead, the health technology market is changing quickly, along with how care is being delivered to patients, and it’s an exciting time to be part of it. We’re looking forward to expanding our role in that shift, continuing to work closely with customers and partners, and building technology that is trusted, scalable, and grounded in real-world use.

From all of us at MediRecords, Merry Christmas, Happy New Year, and best wishes for a safe and well-earned break. Thank you for being part of the journey.

Warm regards, 

Matthew 

More from the Blog

MediRecords unveils Evolve Direct, an AI-powered inbox management solution

MediRecords unveils Evolve Direct, an AI-powered inbox management solution.

December 10, 2025

Media Release 

MediRecords today announced the upcoming launch of Evolve Direct, an innovative AI-powered tool designed to streamline medical clinic inbox management and dramatically reduce administrative burden, scheduled for release in early 2026.

For many clinics, managing incoming documents has been a time-consuming, manual process. Staff have traditionally downloaded documents from external inboxes, located the correct patient, and uploaded files into the clinical system—a repetitive workflow prone to human error. 

Evolve Direct changes everything. 

Leveraging advanced AI technology, Evolve Direct automates the entire process: 

Analyses and classifies incoming documents

Assigns the correct provider

Matches documents to the right patient record

Performs automated virus scanning

Directs unmatched documents to a Holding Bay for review

This means clinics can simplify the current manual 18-click process to just three clicks, saving time, reducing risk, and improving accuracy. 

Beta testing with existing clients has shown the following benefits: 

Significant time savings

Early feedback from test clinics with up to 10 doctors shows potential savings of up to 120 minutes per day, equating to:

  • 10 hours per week
  • 40 hours per month
  • 480 hours per year

Major reduction in manual effort

  • Previous workflow: ~18 clicks per document 
  • Evolve Direct workflow: 3 clicks

That’s an 83% reduction in manual steps, fewer touchpoints, and less cognitive load for staff. 

Improved accuracy & reduced risk

  • Eliminates manual download/upload errors
  • AI ensures correct provider assignment and accurate patient matching
  • Faster classification means results and correspondence reach the right person sooner

Enhanced security

  • Built-in virus scanning protects against malicious attachments
  • Reduced human handling improves privacy and compliance

Scalable for growth 

As document volume increases, Evolve Direct absorbs the workload without adding pressure to admin teams, supporting sustainable business growth.

MediRecords founder and chief executive officer Matthew Galetto said the launch demonstrates a commitment to simplifying clinic workflows to reduce burnout and boost patient care.

“Evolve Direct provides a significant boost for clinics under increasing cost and time pressures. By largely automating inbox management, we’re helping practices reclaim hours each week, reduce risk, and focus on delivering quality care.”

Matthew Galetto, MediRecords Founder and CEO 

Building a multi-agent AI future for healthcare

The launch of Evolve Direct is part of MediRecords’ broader strategy to introduce a suite of specialised AI agents that lift efficiency, accuracy, and quality across clinical and administrative workflows. MediRecords has already deployed Evolve Patient Summary, an AI agent that rapidly distils a patient’s record into a clear, usable snapshot for clinicians.

More agents are planned. Each will draw on MediRecords’ position as the patient system of record, unlocking rich clinical data and automating time-heavy tasks so practices can operate with greater confidence, speed, and scale. Evolve Direct is the next step in that journey, with further AI-driven tools set to roll out through early and beyond.

To sign up for early information and launch updates for Evolve Direct, sign up below.

Sign up here

MediRecords Media Enquiries

Tim Pegler

[email protected]

Be the first to know about Evolve Direct

Complete the form below to stay informed about key updates and launch details.

More from the Blog