We are looking for
graduate developers

Be part of the #1 cloud-based primary healthcare solution in Australia.

Graduate Developer

Sydney NSW and/or Brisbane QLD

At MediRecords, we are launching an exciting new program for recent graduates interested in working in software development. Starting August 2020 and based in either our Brisbane CBD or Sydney St Leonard’s office, you can kick start your career and be part of an innovative team dedicated to providing world class technology solutions.

As a Graduate Developer, your role will be to define, develop, and test new software as well as maintain existing software applications to meet the required business outcomes and deliver high-quality solutions to our customers.

We can offer you:

Support & Development

The role is permanent and full time. You’ll work in a fun and collaborative team and receive mentor coaching and support.

Cool Technologies

Tech you will use to help build MediRecords includes Docker, ReactJS, Spring boot, Hibernate, Cordova, Bootstrap, AWS, Jenkins, NodeJS, jQuery, Kubernete, Postgres & more!

Employee Perks

Some of our great perks include flexi working, health & wellness initiatives, professional development, barista coffee machines, potential travel and fussball & table tennis comps.

Day to day variety

Depending on your speciality and experience you may work across multiple fields, assisted by a best in class DevOps culture, architecture and techniques.

Why Choose MediRecords?

A disruptor in healthcare technology, MediRecords is growing rapidly and moving at lightning speed. Whether it’s a local GP or the National Coronavirus Helpline, MediRecords is fully supporting the Australian Healthcare system.

With offices in both Sydney and Brisbane, MediRecords seeks to transform the delivery of healthcare by building the leading enterprise SaaS platform and enabling clinicians, patients & partners to engage in a connected health ecosystem driving operational efficiencies and delivering superior healthcare outcomes for patients.

You will work closely with, and learn from, a team of highly skilled developers and gain practical, hands-on experience in every step of the software development lifecycle.

Who we’re looking for:

Qualifications

You must be a recent undergraduate or postgraduate (2019/2020) in:

Software Development

Software Engineering

Information Technology

Computer Science

About you

We are looking for someone able to demonstrate their passion for IT, who is able to talk tech to non-technical people. If you are curious, collaborative, self motivated and keen to learn this may be the job for you!

Right to Work

You must be either an Australian Citizen or Australian Permanent Resident (must already hold PR status).

If you believe you are the person we are looking for then we would love to hear from you. Initially, we ask that you submit your current resume with a maximum one page cover letter that includes the following:

• Stating that you are an Australian Citizen or Australian Permanent Resident
• Your graduation date (Month/Year you completed your studies)
• The University you attended and your degree title including your major/s
• Your final GPA
• Your preferred work location (e.g. Brisbane or Sydney)
• An example of an industry placement or related project you have completed and the outcome.

Applications close at 5pm (AEST) on 14 July 2020.

11/06/2020

MediRecords & Healthdirect Australia delivers the National Coronavirus Helpline

· Healthdirect Australia set up the Australian Government’s National Coronavirus Helpline.

· MediRecords technology enabled the build of a bespoke call centre management solution.

· New management model centralises and standardises data from multiple call centres in order to meet high caller demand.

We are delighted to announce that MediRecords was chosen by Healthdirect Australia to provide the clinical administration system behind the National Coronavirus Helpline.

The National Coronavirus Helpline is an integral part of the Australian Government’s response to the Coronavirus (COVID-19) pandemic. The helpline was directed to rapidly scale-up in March 2020 to become a go-to source of truth for the public during a time of significant change and high anxiety.

The scale-up required Healthdirect Australia to quickly add hundreds more staff to the helpline, calling on call centre providers from around the country to meet demand. To achieve this, Healthdirect Australia needed a service provider agnostic call centre management platform.

A fast and scalable response

Healthdirect Australia’s Chief Technology Officer, Grant Sayer, says, “We quickly realised that scaling up the service to meet the capacity of calls we were expecting would involve a total rebuild of the telephony and data management system.

“Under normal circumstances building a new telehealth service would take a few months, but we really only had a few days. The new service needed to be standardised so that a panel of call centre providers could use it, have shared access to encounter records and we could leverage consistent data, and it needed to be centralised so we could manage it effectively.

“With over a decade of experience in delivering health helplines, we had a good idea of how the new model could be set up and we knew that we needed to call on the expertise of key industry partners MediRecords, VoiceFoundry, and Amazon Web Services (AWS) technology to make it happen in time,” he said.

MediRecords and Healthdirect Australia were able to move very quickly, standing up a robust and scalable telehealth service which managed clinical and general calls in just one weekend.

The technology solution

MediRecords technology and AWS enabled the build of the bespoke call centre management solution for the National Coronavirus Helpline. It is delivered through Amazon Connect which provides a cloud-based telephony system and contact routing.

MediRecords provided the clinical administration system, which we quickly set-up to fit the specifications of the helpline through a seamless integration with Amazon Connect. MediRecords acts as the database for information collected by call handlers on each call.

“The electronic health record system provided by MediRecords enables our call handlers to record up-to-date, relevant clinical encounter information from each caller. From the start, this de-identified data has been a source of valuable information to provide to the government as they continue to deal with COVID-19,” says Grant Sayer.

Founder and CEO of MediRecords, Matthew Galetto, said, “Integrating a call telephony system with an electronic health record system configured with COVID-19 encounter response forms within a few days was only possible because of the collaborative working relationship between AWS, Voice Foundry, and MediRecords led by Healthdirect.”

“Bringing together expert organisations enabled the service to be delivered on time to support the Australian government and the worried public during a difficult time,” Mr Sayer concluded.

About Healthdirect Australia

Healthdirect Australia is a national, government-owned, not-for-profit organisation delivering a range of telehealth services to provide every Australian with access to trusted health information and advice, when and where they need it.

About MediRecords

MediRecords is an Australian owned provider of cloud-based electronic medical record and practice management systems. Founded in 2014, their clients range from individual GP and specialist practices to enterprise scale healthcare providers across Australia.

Available for interview:

· Grant Sayer, CTO, Healthdirect Australia

· Matthew Galetto, Founder and CEO, MediRecords