8 health-tech trends to watch in 2023
 

8 health-tech trends to watch in 2023

Tim Pegler

Tim Pegler - MediRecords Senior Business Development Manager

The pandemic years have been actioned-packed for health-tech. What have we learned and what can we expect from 2023?

1. The cloud is (still) coming 

Based on conversations with customers, the market is increasingly aware of the security and infrastructure benefits of shifting to cloud. So why is the transition so slow? Partly because the healthcare industry is often understaffed, time poor and therefore change averse. The good news is that those who embrace fresh and more flexible technology rarely look back.

Speaking of shiny and new…

2. Robots are here to help 

Staff shortages due to illness, burnout and pandemic-related workforce changes necessitate doing more with less. We can expect automation to play a bigger role in repetitive tasks, and robots to play support and even investigative roles.

Exhibit A: Robot dietitian RMC adds robot dietician (thetandd.com)

Exhibit B: Robot meds Mayo Clinic picks up stake in startup making pill-sized robot (beckershospitalreview.com)

Exhibit C: AI bed management NUHS’s AI platform predicts bed state 2 weeks in advance | Healthcare IT News

Exhibit D: Robot cleaning crews Cameron employs robots to super clean facilities | Heraldrepublican | kpcnews.com

The automation trend also means…

3. Lock in telehealth

Virtual and remote care are generally cheaper than hospital beds (How to implement a virtual ED in 10 weeks – Wild Health Summits : Connectivity) and more consumer friendly than queuing for in-person care (see The cost and carbon savings of telehealth, quantified (beckershospitalreview.com)). Virtual mental health care, in particular, appears to be cementing its role. However, digital literacy and equitable access to technology, including Internet coverage, can be barriers to care.  Successful virtual care hinges on having accurate information, tools and help whenever needed so…

4. Maybe it’s time to make new friends

Difficulty accessing developers and tight tech budgets mean partnering can be the faster (and cheaper) path to product enhancement, in contrast to D-I-Y builds. Which means…

5. Interoperability is king

Products designed for integration have a strategic advantage over those that have not committed to interoperability at their core. Speaking the same language helps and Fast Health Interoperability Resources (FHIR) (Welcome to the HL7 FHIR Foundation) are the way to future-proof your health tech. Another interoperability truth is…

6. Clean data counts

Making sense out of a hotchpotch of data dropped into a free-text box is time consuming and painful for data analysis. Storing information in a logical, consistent and correctly coded format (MediRecords uses SNOMED CT AU SNOMED CT-AU and Australian Medicines Terminology June 2022 Release | Australian Digital Health Agency) helps the data wranglers do their thing. Quality, clean, actionable data has value and needs to be kept safe because…

7. Cyber attacks are on the rise

US data shows ransomware attacks more than doubled from 2016 to 2021 (JAMA Health Forum – Health Policy, Health Care Reform, Health Affairs | JAMA Health Forum | JAMA Network). The UK and Australia are also under siege. Minimising risk is mandatory and, while no system is risk-free, cloud technology allows you to outsource security management and those never-ending software updates so you can concentrate on core business.  This is important because…

8. Change is gonna come

Australian governments are still exploring how to introduce systemic change following royal commissions into aged care and mental health services (Victoria). Royal commissions are ongoing into disability, and defence and veteran suicide. The Australian Digital Health Agency is promoting collaboration and reform. NSW is working on a Single Digital Patient Record (SDPR). Victoria is moving toward a health-information exchange system, connected to a statewide Mental Health Client Management System. Queensland is pursuing better health information connectivity and remote monitoring options. Tasmania has a digital transformation strategy underway. There are versions of virtual emergency departments emerging across Australia…

Buckle up. 2023 could be a wild ride.

About MediRecords

MediRecords is a FHIR-enabled, true cloud clinical platform with ePrescribing and telehealth integrations. MediRecords supports GPmultidisciplinary and specialist clinics across Australia and is working with Queensland Health, the Victorian Virtual Emergency Department and the Australian Defence Force on innovative models of care delivery. Please book a demo if you’d like to discuss solutions for your business.

Want to dive deeper? Further reading below:

2023 predictions: Health tech suppliers give their verdict (digitalhealth.net)

What health tech trends CIOs are focused on in 2023 (beckershospitalreview.com)

Virtual everything, asynchronous care, sustainability: Healthcare innovation predictions for ’23 (beckershospitalreview.com)

CMIOs on what to project for 2023 (beckershospitalreview.com)

Digital Health Review of the Year 2022

MR.R4.CORE\Home – FHIR v4.0.1 (medirecords.com)

Report: Telehealth accounts for about 10% of outpatient visits | MobiHealthNews

The King’s Fund interoperability report highlights relationships and tech (digitalhealth.net)

Russian hacking group ‘KillNet’ targets US healthcare (beckershospitalreview.com)

2023 forecast: 7 big-picture goals for hospital leaders (fiercehealthcare.com)

Top 10 hospital and payer trends to watch in 2023 | Healthcare Finance News

National Digital Health Strategy and Framework for Action | Australian Digital Health Agency

Digital Health Transformation – Improving Patient Outcomes 2022-2032 | Tasmanian Department of Health

DOH-Strategic-Plan-Nov-2022-update.pdf (health.qld.gov.au)

victorias-digital-health-roadmap.pdf

Single digital patient record set to deliver vastly improved patient experience | eHealth NSW

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    Health care reform: No gain without pain
     

    A fundamental failing of our health system

    November 24, 2022

    Health care reform:
    No gain without pain

    A shift to value-based care in Australia may be inevitable but is unlikely to be painless. This post is the first in a series looking at healthcare industry issues.

    Australia has a unique set of problems to overcome, said David Rowlands, a member of the Roster of Digital Health Experts at the World Health Organization (WHO).

    He told the October Wild Health Summit: “What we are seeing are symptoms of a fundamental failing of our health system.”

    “Our health system was designed 50 years ago for problems of 50 years ago. (It) was not designed to deliver integrated, value-based care. It was designed to deliver episodic care.”

    Episodic care is provided to patients who need treatment for an “episode” of care with a foreseeable “endpoint”. Examples include cases treated in hospital Emergency Departments.

    The focus in Australia’s health care system, Mr Rowlands said, is on outputs, not outcomes.

    Value-based care uses a model where providers, including hospitals and physicians, are paid based on patient health outcomes. Under value-based care agreements, practitioners are rewarded for helping patients improve their health, reduce the effects and incidence of chronic disease, and live healthier lives.

    The “value” in value-based healthcare is paid after measuring health outcomes against the cost of delivering them.

    In contrast, episodic care is paid on an activity-based or fee-for-service model measuring the amount of healthcare services delivered.

    Mr Rowlands said tinkering with the system will fail. “After 50 years, it’s time for a review.” He said the Australian system needed independent, external experts to determine the way forward. He cited Lumos, a new partnership between the NSW PHNs and the NSW Ministry of Health, as an example of doing things differently.

    Lumos generates insights into patients’ journeys across the health system and shares de-identified data from general practices with other health services to provide a comprehensive view of patient pathways.

    Elisabeth Koff, the managing director at Telstra Health and immediate past secretary at NSW Health, said she had helped negotiate health agreements and most came down to money rather than a strategic approach to healthcare.

    She said reform agreements focusing on outcomes had been negotiated but, “then we forget about them, and they sit on the shelf”.

    While there had been progress in New South Wales around collaborative communities, Ms Koff said change would be slow as governments are focused on the short term and, “health care reform is hard… no pain, no gain”.

    Tracey Johnson, the CEO and company secretary at Inala Primary Care, said Australia’s health system is run by “mini-empires”, each seeking individual advancement.

    “We don’t have a healthcare system,” she said. “We have a profile-for-profit system.”

    Inala reinvests any practice profits into patient care, but it was becoming difficult to provide affordable care when reliant on a $39 bulk-billing item.

    Ms Johnson said General Practice should be considered a specialist form of medical care, given the knowledge and training required. This could provide access to a wider range of Medicare-funded billing items.

    Ms Johnson pointed to the role GPs play in taking pressure off overcrowded hospitals. “Data shows where patients visit their GPs more, there were fewer hospital admissions… Comprehensive care works.” 

    MediRecords is used by general practitioners, specialists, multidisciplinary clinics and hospitals across Australia. The MediRecords electronic health records platform features embedded SNOMED CT-AU coding and is designed for interoperability using FHIR and APIs. MediRecords is currently developing additional functionality to support team case management and value-based care.

    Article originally published by Wild Health and written by Dr Leon Gettler on behalf of MediRecords.

    If you are interested in learning more about MediRecords’ functionality to support team case management and value-based care, book a demo below. 

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      MediRecords Product Update: Consult & Consent File Upload

      Product update:
      Consult & Consent
      File Upload

      Attach consultation or consent documents to a patient record
      within MediRecords today!

      MediRecords has recently released a file upload function for practices that wish to attach consultation or consent documents to a patient record. The upload function can store files of many types for capturing consent or consultation documentation.  

      This feature will mean you can ensure important patient information is captured and attached to their patient record, such as:   

      • Uploading hand-written patient consult notes for providers who prefer analogue note-taking.  
      • Attaching any auxiliary information related to a patient’s consultation that may have been generated outside of MediRecords.  
      • Upload a signed consent form to the relevant consent record, to keep the documentation together and secure.  

      Files can be uploaded to the consultation via the clinical tab by clicking the paperclip icon beside Today’s Notes heading in the main panel and following the upload instructions. There is also a new Attachments tab on the side panel, which can be used to look for and view attachments made to a consult.   

      The Consent module now includes a file upload function where you can easily upload the documentation when creating a new type of consent. 


      For full information and step-by-step instructions on using MediRecords Consult & Consent File Upload functionality, please view our Knowledge Base articles below or contact our friendly Support team.  

      All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today. 

       

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        MediRecords Product Update: Consent Module
         

        Product update:
        Consent Module

        MediRecords is excited to announce another product update, the Consent Module.

        The Consent Module addresses a critical need in healthcare – the need to capture and store electronic consent forms (and help make clipboards and paper-based questionnaires a thing of the past). 

        MediRecords’ Consent Module has the flexibility to record consent for various procedure types or investigations. The Consent module is per-patient and used to capture and store the Consent type, scope, and associated documentation required (coming soon). 

        It shows exactly what the patient has provided consent for or rejected. This includes concepts such as Advanced Care Directives, information disclosure to third parties, acceptance of privacy policies and more. 

        You can open this new feature via a new tab at the top of the patient record, for quick viewing access. Potential ways to use the Consent Module include: 

        1. New Patient Registration form – patients can sign consent for a practice to begin collecting their medical information 
        2. Advanced Care Directive – patient provides consent for their care if they become unable to make these decisions themselves 
        3. Procedural consent – Useful in pre-admission workflows – consent for upcoming procedures or treatment 
        4. Do Not Resuscitate – orders given by the patient not to resuscitate if they fall unconscious

        Future enhancements are imminent for this feature. In future releases you will be able to upload a Consent document directly to the Consent record, so that you can store paper consent forms along with electronic records.  

        To learn more about the Consent Module and how you can implement it for your business, please follow the link to our Knowledge Base articles below or contact our friendly Support team. 

        If you have feedback on our new feature, please reach out to your account manager. We would love to hear from you!  

        Consent Module Support Knowledge Base article 

         All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today

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          MediRecords Product Update: Work Lists & User Groups
           

          Product update:
          Work Lists &
          User Groups

          MediRecords launches Work Lists and User Groups

          A lot of product development has been happening here at MediRecords, and we’re excited to launch two new features with you – Work Lists and User Groups!

          Works Lists and User Groups will assist staff in creating efficiencies across their day by helping them keep track of and set due dates for work items, and ensure tasks are completed on time. This feature will also allow staff to create work items for individuals or a group of their colleagues to complete.  

          Through Work Lists, you can create a list of Tasks and Clinical Actions and then share the list with a group of users. When a Task or Clinical Action is marked as completed by someone in the user group, this will update the item for all users assigned to the group. 

          Benefits: 

          • Keep track of work items in MediRecords, so other staff can assist if a colleague is absent. 
          • Comprehensive medicolegal audit trail, storing activity records against a patient.  
          • Drive efficiencies in daily activities through setting due dates for Tasks, Clinical Actions and Work Lists, and receive notifications of upcoming work items that are due for completion. 
          • Manage patient-centred workflows such as Care Plan-related tasks and other chronic disease management programs.  

          Worklists:  

          Work Lists allow you to create Tasks and Clinical Actions to track the ongoing care of single or multiple patients. Each activity is stored against the patient record, providing a comprehensive medicolegal audit for items related to patient care, both clinical and administrative.  

          For example, if a nurse needs to make observations of multiple patients on a particular day, completing this via a Work List will streamline the process and ensure that each time the nurse updates a completed task, it will be saved against the patients’ clinical record.  

          Work Lists can also be printed as a day sheet of items to complete, making it easy for staff to work through their daily requirements. 

           

          User Groups:  

          Create groups of users to send Clinical Actions, Tasks, or Work Lists to multiple team members. For example, once set up, you can now send a task to all nurses at once, notifying all users in that group. When a user in that group updates the task, this will update the item for all users assigned to the group. 

          To learn more about Work Lists and User Groups and how you can implement them in your business today, follow the links to our Knowledge Base articles below or contact our friendly Support team. 

           We look forward to hearing how you’re using this handy new functionality. 

          Work Lists and User Groups Support Knowledge Base article links: 

           All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today. 

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            FHIRing up the Australian Defence Force
             

            FHIRing up the Australian Defence Force

            Hear how FHIR is connecting the entire Defence health ecosystem with OntoServer at its heart!

             
            At the recent Inaugural Australasian CXO Healthcare Cloud Summit in Sydney, MediRecords CEO and Founder, Matthew Galetto, presented a case study on how FHIR is connecting the entire Defence health ecosystem. 
             
            View the video below! 
             
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              Taking the pulse on digital health
               

              Taking the pulse on
              digital health

              MediRecords attended a packed Digital Health Festival in an icy Melbourne on 31 May and 1 June. The conference was the largest face-to-face event since the pandemic and attracted international speakers and delegates from across Australia.

               

              A recurrent theme was that telehealth has been normalised during the pandemic and is now an everyday tool for doctors and specialists. But while digital and virtual care technology is widely used, too many systems still don’t share information and healthcare professionals are fed up with having to use multiple, disconnected products.

              Here are some snapshots from the festival:

              Australian Digital Health Agency CEO Amanda Cattermole said the agency remains committed to a connected healthcare system through which data passes, “seamlessly, safely and securely”. Ms Cattermole said a new National Digital Health Strategy is imminent and that the ADHA has three key roles:

              1. Creating a collaborative environment that accelerates adoption of digital technology, including stewarding and supporting state government initiatives.
              2. Building and providing ‘infrastructure glue’ that is FHIR enabled, web-based and includes a new health API gateway to national digital health systems, due by the end of 2022.
              3. Co-designing a governance framework, or the ‘guardrails’ for a national healthcare interoperability plan.

              ADHA projects under way also include:

              • a national digital children’s health record, replacing state-based systems
              • a framework for sharing population health data ethically and securely
              • a national digital imaging platform for diagnostic medical imaging, and
              • a My Health Record mobile app.
              Dr Paresh Dawda, Director and Principal at Prestantia Health and Next Practice in Canberra, illustrated the importance of user experience design and interoperable health data systems by talking about a typical work day. Dr Dawda spends an estimated eight minutes every morning logging into 16 different clinical systems. Cumulatively that’s more than 30 hours per year that he can’t spend on patient care and the cost to his business could be $9800 per clinician per year. While digital technology, “is often held up as the solution to clinician burnout, it can also be part of the problem”, he said. True interoperability would mean clinicians could use fewer systems to access the same amount of data, freeing time to dedicate to patient care.
               

              My Emergency Doctor founder and Medical Director Justin Bowra explained how virtual ED doctors help improve patient flow and reduce clinical risks at hospitals and urgent care centres. Dr Bowra said MED clinicians conduct case conferences via video calls, including reviewing the status of patients waiting in ambulances. The case conferences enable patient flow decisions that reduce ED wait times, such as advising that patients can go direct to theatre. The service also provides clinical decision support and mentoring to on-site doctors and an auditable recording of all interactions.

              Caligo Health Managing Director Dr Amandeep Hansra said the COVID-19 pandemic had catapulted digital health innovation forward by at least a decade, creating created consumers who are actively engaged in their care and demand access to and control of personal data. The pandemic had also created a mountain of data — 30% of global data comes from health — that could be the foundation for scalable analytics and AI-driven businesses. 

              e-Health Queensland Health Deputy Director General Damian Green walked festival goers through the Sunshine State’s digital strategy, emphasising the importance of human-centered design and delivering equitable healthcare access for First Nations peoples and diverse communities. Mr Green said clinicians were required to work with too many products and ‘system sustainability’ would necessitate fewer systems with the requisite data for better decision making. He said safety was at the heart of all digital investment decisions and told vendors, “if you can show you are going to improve outcomes, then talk to us.”

              Victorian Department of Health Chief Digital Officer Neville Board placed patient safety as the destination for the Garden State’s digital health roadmap. Mr Board said reducing risks to patients caused by paper-based processes was a major priority and showed how e-prescribing significantly reduces risks of medication errors. Victoria has also committed to a Health Information Exchange that enables interchange of information between all hospitals.

              Neville Board placed patient safety as the destination for the Garden State’s digital health roadmap. Mr Board said reducing risks to patients caused by paper-based processes was a major priority and showed how e-prescribing significantly reduces risks of medication errors. Victoria has also committed to a Health Information Exchange that enables interchange of information between all hospitals.

              Victorian Chief Digital Officer Neville Board highlights the risks of handwritten medication notes.

              Alcidion CEO Kate Quirke said procurement processes in Australia were a deterrent to innovation and that many Proof of Concept projects did not proceed to implementation because contractual requirements were too onerous.

              Former Deputy Chief Medical Officer Dr Nick Coatsworth said healthcare start-ups need to be thoroughbreds capable of going the distance, rather than flashy unicorns. And the secret to designing an enduring product? Make sure you’re solving problems for patients and their families.

              Dr Emma Rees, Founder and CEO of women’s healthcare platform Femma, said health care should not cease when a patient leaves the room and be suspended until a follow-up appointment. Dr Rees said “the future of healthcare is a hybrid model” where patients have clinically curated, individual management plans and on-demand access to education materials and nutritional, exercise, mindfulness and yoga programs.

              Image courtesy of ResApp

              Australian start-up ResApp has developed a digital diagnostic app for respiratory illnesses, available on mobile devices. The ResApp tool listens to a patient cough five times and then sends a report direct to a GP. ResApp CEO Dr Tony Keating said trials in India and the US had shown a high level of accuracy in diagnosing COVID-19. Using the app for initial diagnosis could make up to 80% of RAT and PCR testing unnecessary, bringing immediate benefits for patients, cost savings for governments and environmental benefits. 

              The Global Healthcare Lead for Zoom, Ron Emerson, said research by a leading US healthcare provider had shown that 70 per cent of patients attending at urgent care facilities could be safely seen by a virtual health care clinician, helping to relieve pressures on overcrowded hospitals. Zoom is now being used by prestigious US healthcare organisations, including the Mayo Clinic, Johns Hopkins and New York Presbyterian hospitals.

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                  NetMD – How MediRecords has taken the remoteness away from general practice

                  How MediRecords has taken remoteness away from general practice.

                  Andrew Dyson MR Connect

                  Andrew Dyson, Digital Health Business Consultant

                  NetMD are a medical centre with a difference. Their aim is to use modern technology to deliver general practice.

                  NetMD do this, using MediRecords, Coviu and e-scripts, to offer medical teleconsultations online. Sixty percent of their consultations are now performed this way.

                   

                   

                  The Challenge

                   

                  “I was working with Medical Director,” says NetMD general practitioner, Dr Leo Gunaseelan, “It cost $80 to $100K to install, plus a technician to fly from Cairns to do this at $3K a day, and yearly maintenance costs of $15 to $20K. With MediRecords I can manage everything myself, and I don’t need anyone’s help. I have freedom.”

                   

                  Dr Gunaseelan specialises in family medicine and rural medical care. He runs NetMD as an online teleconsulting service to ensure he is accessible to patients, no matter where they are based.

                   

                  “I have been working with MediRecords for five years,” says Dr Gunaseelan, “They are great, and have good support staff. MediRecords are fully cloud-based and I never need to take a day off. I have one week away a month and just work from wherever I am. That way, my patients don’t miss out on treatment.”

                   

                   

                  How is MediRecords Used?

                  Patients don’t need any special equipment to access NetMD services– just a phone, and a mobile or internet signal.

                   

                  “Patients love it,” says Dr Gunaseelan, “You don’t need high quality internet- just a satellite signal will do. Patients don’t need to come into the practice. I can provide my services to them from anywhere in the world, and it’s working well.”

                   

                  Dr Gunaseelan has been practicing for over 30 years, throughout rural New Zealand, Europe and the remote mining regions of Australia.

                   

                  “My work with Rio Tinto involves looking after patients from Tasmania and remote Queensland. I can train medical staff in the mines to use and read the medical equipment, and then I can read the results from wherever I am. Remoteness has been taken away.”

                   

                  Patients can also book consultations on the NetMD website and use the MediRecords app to access test results straight away.

                   

                  “The app is the main point of difference,” says Dr Gunaseelan, “I have 3,000 patients, and they all use it and check it regularly. Before, I had a nurse, who was only looking after recalls by phone and mail. Now I don’t need her- I just click a couple of buttons and a text is sent to my patient with a link to make an appointment. It’s as perfectly simple as that.”

                   

                  In addition, MediRecords provides health to visitors to Dr Gunaseelan’s general practice.

                   

                  “I look after about 15,000 tourists every year,” says Dr Gunaseelan, “In two minutes they have the prescription they need emailed to their phone. They always say, ‘wow, why don’t we have this at home?’”

                   

                   

                  Looking Forward

                  Dr Gunaseelan is so pleased with MediRecords that he plans to expand the reach of his services.

                   

                  “I want to widen the breath of services we offer online, with payments being made available online, and I’m also working to integrate a YouTube channel by the end of next year,” says Dr Gunaseelan, “I want to extend my services to Papua New Guinea, the Solomon Islands and Samoa. I want to provide services for people that don’t have access. I have always wanted to do this, I just didn’t know how.”

                   

                  “It’s a great program,” says Dr Gunaseelan, “If I could, I would promote MediRecords to anyone. They improve general practice immensely.”

                   

                  For more information on NetMD and Dr Gunaseelan’s work visit netmd.com.au.

                  To find out how MediRecords can support your organisation to expand into virtual care and telehealth services, you can contact Michael Alldrick on email at michael@medirecords.com.

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                    MediRecords Product Update August 2021
                     

                    MediRecords Product Update: August 2021

                    Fee Bidder - Headshot cropped

                    Fee Bidder, Junior Product Owner

                    See what we’ve been working on and released over the last month...

                    We are excited to announce the recent changes and updates we have released into the Medirecords product. Below you will find a summary of each of the changes we have made. 

                    Increased File Size Upload Limit

                    The file size limit has been increased across MediRecords, to allow you to upload larger file sizes. This change affects the following areas within MediRecords:

                    • Clinical Drawings (Patient Clinical & Resources)
                    • Patient Clinical – New Correspondence In
                    • Patient Clinical – Correspondence Out (imported documents)
                    • Secure Messaging Inbox
                    • Secure Messaging Outbox
                    • Investigation Results
                    • Bulk Scan Upload
                    • Referrals

                    Provider Number Added to Health Professionals Grid

                    You may now view the provider number for a contact from within the Health Professionals grid within Resources. 

                    Interested Parties & Usual GP Mail Merge Fields Added

                    New mail merge fields have been added to the letter editor, so you may now import a patient’s Interested Parties and Usual GP directly from the patient’s record. These fields are found within the Patient table when editing a template or letter. When using these fields, the following will occur:

                    Interested Parties:

                    • The Provider’s name and Provider Number will be imported (if recorded against the Contact record).
                    • The Category of Referrer will display if the party were recorded in the Referral section in Patient Details.
                    • Any notes recorded for the Interested Parties will be displayed in the Details field.

                    Usual GP:

                    • The Interested Party marked as the patient’s Usual GP in their Interested Parties will be displayed.

                     

                    Search by Provider Number on Health Professionals Grid

                    You may now search by a provider by entering their provider number into the search bar available at the top of the Health Professionals grid. Results will be returned when you have entered a minimum of 3 characters from the beginning of the provider number. 

                    Depression Anxiety Stress Scale (DASS21) EPC Template Added

                    The DASS21 form is now available as an EPC template within the consultation window. Answering the questions will provide a scoring for each category, and an overall scoring with appropriate diagnosis.

                     

                    Chronological Appointment Agenda View

                    The Agenda view in Appointments will now display all appointments in chronological order, rather than grouping the appointments by provider. This improvement aims to improve the Agenda’s usefulness when looking to see the appointments booked for a certain patient, or provider.

                     

                    Stickiness Implemented in Contacts Area

                    When searching in the Health Professionals or Service Provider grids, you will no longer lose your search term after opening and closing a record. This assists with finding the correct contact record where a contact may have multiple records for different locations.

                     

                    Stickiness in Filters Applied for Tasks/Activities

                    When applying filters within the Tasks/Activities window, you will now be able to apply separate filters for each patient.

                    These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product, so if you have any feedback, please let your account manager know!

                    See you next month for more exciting new features and functions within MediRecords.

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                      MediRecords Product Update July 2021

                      MediRecords Product Update: July 2021

                      Fee Bidder - Headshot cropped

                      Fee Bidder, Junior Product Owner

                      See what we’ve been working on and released over the last month...

                      We are excited to announce the recent changes and updates we have released into the Medirecords product. Below you will find a summary of each of the changes we have made. 

                      Observations Improvements

                      Improvements have been made to the Observations function, so that all observations may now appear within the timeline graph view, rather than a selected amount, improving visibility of a patient’s health over time.

                       

                      Percentile Value Added to Observations Grid

                      The PCT value will now display within the Observations grid when the Percentile tick-box has been selected.

                       

                      Added Hover Information to Timeline View

                      Hovering over an entry in the Observation Timeline view will now display the percentile value, the user who created the entry, and the date of entry.

                      Appointment Book Username Update

                      Provider usernames have been updated within the Appointment Book to display First and Surname. If a status has been added to the provider and their full name exceeds the character limit, then only the provider’s surname will be displayed alongside the status.

                      Given Field Added to Immunisations Grid

                      The Given Field is now available within the Immunisation Grid, so you may tell at a quick glance whether an immunization was given elsewhere, given within the clinic, or if the immunization was declined.

                       

                      Practice Wide Patient Chat

                      Users may now view all chat threads on a Patient Record Dashboard, regardless of who created the chat message or received it. This ensures that all chat correspondence is available on the Patient Record for all users.

                       

                      Comments Added to Investigations Grid

                      Now when viewing the Investigations grid, you may see any Comments that have been added to a result item. A preview of the comments will be displayed where space allows, and hovering over the preview will show the entire comment.

                       

                      My Health Record Fields Added to Encounter Form

                      Checkboxes have been added to the Encounter Form, for “Uploaded to My Health Record”, and “Health Summary Sent to GP”, for practices using My Health Record functionality.

                       

                      Activities Filter Change

                      Activities will now be ordered by earliest due date first in both the patient record and within the Activities/Tasks window, to improve the prioritisation of Activities.

                       

                      New Print Letter Button Location within Letter Editor

                      The Print button has been moved from within the More menu, to it’s own button above the letter, to improve the speed of printing letters.

                       

                      Fee Schedule Updates

                      The following fund schedules have been successfully uploaded into Medirecords, and are available immediately. 

                      • AHSA
                      • BUPA
                      • BUPA Diagnostic
                      • DVA
                      • HBF
                      • Medibank Private
                      • Mildura Health
                      • NIB
                      • St Luke’s

                      These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product.

                      See you next month for more exciting new features and functions within MediRecords.

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