MediRecords Product Update May 2021

Product Update May 2021

MediRecords Product Update: May 2021

Megan Harker

Megan Harker, Support Team Lead

See what we’ve been working on and released over the last few weeks...

Telehealth Appointments Now Supported by Appointment Widget

We’ve also introduced some changes to the way our Appointment Widget supports Telehealth Appointments.  These appointments can now be made online and the link for the appointment will be sent to the patient in their confirmation SMS. 
Please ensure your Telehealth appointments are configured correctly to appear on your website’s widget.  

 

Free Text Start Time 

We’ve introduced the ability to free text appointment times when making or editing appointments.  The new function lets you type into the appointment time field more specific start times, and also allows you to use 24 hour time which then converts to an AM or PM time in the appointment book.  

 

Filter Letters and Templates

You can now add a filter within the MediRecords Letter Templates search table to indicate that you want to search within your favourites.  This will allow you to create a search within only your preferred resources.

 

Resources are now Alphabetized

Letters and favourites are now alphabetized in the letter editor, meaning ease of use for our customers.

New Fields Added to Provider Billing Activity Reports

To allow for greater visibility, two new fields have been added to the Provider Billing Activity Report.  ADJ – which shows the amount of adjustments or write offs to the invoice and Outstanding which allows for more visibility of the amount outstanding on the invoice.

Configure Button Has Moved

We’ve recently moved the Configure option from the More menu to a button on the sub menu when setting up new users.  This will reduce the amount of clicks needed to configure new staff for practices.

 

Letter Writer Improvements

Several new fields have been added to the letter writer mail merge library including reason for visit, notes associated with medical conditions including current, past and selected, preferred name and all providers.

 

Patient Header 

The hover state on the patient header is now shown in full without having to scroll up or down.

Drug Recipe

Your custom drug recipes now support more than 6 ingredients.

Unread Mail Indicator

On the patient record there is now an alert to show if this patient has any unread correspondence in any of the provider’s inboxes.  Click here to learn more.

 

Prescribing Approval Process

Prescribed authority prescriptions functionality has been improved with additional information now displayed on the approval screen including: Hotline Number, Patient Name, Patient Medicare Number, Patient DVA, Prescriber Number, Authority Form No and Authority item.

These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product, so if you have any feedback, jump on to the “Ideas Page” and let us know!

See you next month for more exciting new features and functions within MediRecords.

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    Feedback from GPs on the Front Line

    Michelle O'Brien Profile Picture

    Feedback from GPs on the front line:
    How does the budget announcement respond to the challenges identified in the Aged Care Royal Commission?

    Michelle O'Brien Profile Picture

    Michelle O'Brien, Head of Strategy

    Doctor

    Following the Royal Commission into Quality and Safety in Aged Care, $365.7 million has been allocated to improve the care and quality of the aged care system in the 2021 budget

    While the new funding model clearly caters for employment in residential aged care facilities, what is less clear is how it may fund technology in the aged care sector.

    We asked two GP’s, who have been using the MediRecords Cloud EMR, for feedback on some of the challenges they have faced providing care to residents in an Aged Care setting and what they believe needs to change. Both have highlighted the important roles that cloud technology and interoperability must play, by improving outcomes for patients by breaking down barriers to accessing care and to delivering a single source of truth.

    The Doctors

    Dr Paresh Dawda, Principal of Prestantia Health, is a General Medical Practitioner, academic and researcher with expertise in clinical leadership, quality and patient safety improvement. He is piloting video consultations with four residential aged care facilities to enhance access for unscheduled care needs.

    Dr Gaveen Jayarajan has 13 years working in general practice, including four years working in both public and private hospitals throughout Australia. He has experience in both corporate and clinical governance for patient safety and quality care.

    Improvements to Funding Models

    “The funding model of primary care in Australia is predominantly a fee for service model and requires face-to-face visits from the GP. It does not provide much opportunity for a team-based approach to care,” says Dr Paresh Dawda, “A large amount of activity to effectively deliver care of those in residential aged care facilities can be undertaken in a safe way, remotely; however, current funding does not provide rebates for non face-to-face care delivery. This limits the level of innovation we can undertake.”

    “There are definitely improvements that could be made to funding models to assist general practitioners in providing virtual and in-person care,” says Dr Gaveen Jayarajan. “Telephone, telehealth and mental health item numbers have helped, giving a Medicare Benefits Scheme (MBS)-funded option when working remotely, but there is still a lot of non-Medicare rebated work done in aged care that we don’t do as much when working in medical centres.”

    “The use of telehealth for specialist consultations is an opportunity to improve access to specialist for residents of residential aged care facilities,” says Dr Dawda, “The current MBS item numbers for telehealth are too restrictive and not fit for purpose. There is not one right model, so a blended payment model is needed.”

    Aged Care Policies

    Reforms to the policies and processes in the aged care sector have also been called out as an area not funded in the federal budget, but not everyone agrees.

    “The continuity model of care is still the most predominant in aged care, but is increasingly challenging from a financial sustainability and value perspective, “ says Dr Dawda, “Healthcare delivery systems need to be reengineered with care organised around either discrete conditions or in primary care defined population types. This is the model of care that Prestantia Health is evolving.”

    “Altering case conference item number criteria would help significantly and improve family engagement and communication,” says Dr Jayarajan, “An annual lump sum payment to compensate for this work would also help. This would also provide a significant financial impetus for residential aged care facility work. It would have immediate impact, rather than large wide-sweeping changes.”

    Can cloud infrastructure help?

    Cloud infrastructure can deliver better healthcare systems at a lower cost, but funding is again not aligned. This is stopping models of care that lead to better outcomes for patients.

    “We believe that our model of care is having a positive impact and are collating data to evaluate benefits and viability of the model,” says Dr Dawda, “The use of a shared cloud based electronic health record, with reminders and recalls, supports informational continuity of care between team members. Those residential aged care facilities that use electronic records vary in that some can only be accessed on site using a terminal, a personal device if connected to secure Wi-Fi, remotely through complex VPN solutions or using a browser. The latter enables greatest effectiveness and efficiency from a general practitioner perspective as it enables us to copy and paste the clinical record from our clinical system into that of the residential aged care facilities.”

     

    “I believe the future of aged care is in greater technology adoption across all care settings,” says Dr Jayarajan. “Residential aged care facilities need to move to cloud-based administrative, clinical and medication management software. This software is interoperable with cloud-based general practitioner software and data can seamlessly be pulled and pushed between each other. All of this is built to be viewable on any device, particularly smartphones. Smart sensors are built into every residents room to provide early detection of emerging risks.”

    New Models of Care

    Ideally, the future of the aged care sector will include technology that assists delivery of care, regardless of the setting.

    My vision is for a model of care that includes team based care, is general practitioner led, goals orientated and measured by patient reported measures,” says Dr Dawda, “It uses purposeful interoperable technology, models that value non-face to face activity and is and integrated record with interoperability. Clinical decision support systems that are intelligent, virtual care and a flexible funding model are key.”

    “Remote care through telehealth by general practitioners and specialists becomes more routine and more easily facilitated with technology,” says Dr Jayarajan, “As does the ability for general practitioners to make house calls.”

    What about other GPs?

    As a group, general practitioners are making their views known publically in the hope of influencing reform in the aged care sector. Key recommendations from the ‘Doctors in Aged Care’ Facebook group include:

    1. Formation of local ‘Clinical Governance Committees’ at each residential aged care facility with direct feedback of outcomes and actions to senior management and general practitioner participation
    2. Accreditors to obtain feedback from general practitioners at their visits
    3. Mandatory admission case conference for all new residents followed by an annual case conference thereafter utilising existing Medicare item numbers
    4. General practitioner invitation and involvement in additional case conferences held during the year as clinically indicated, with amendment to Medicare item numbers 735, 739, 743, 747, 750 and 758 to facilitate increased utilisation
    5. All residential aged care providers to move to full electronic health records, with a preference for cloud-based software, for their residents within two years.
    6. Introduction of new Medicare item numbers for general practitioners visiting residential aged care facilities for telehealth consultations directly with facility nurses and family members regarding their patients
    7. Retention in full of the Aged Care Access Incentive
    8. Amending of Medicare descriptors for aged care attendance item numbers – items 90020, 90035, 90043 and 90051 – to allow for the full work required for the consultation.
     
     

    What steps does the budget take?

    The 2021 budget announcement aims to benefit more than 240,000 Australians living in residential aged care through a $365.7m investment. This is split as follows, as found here:

    1. $42.8 million to boost the Aged Care Access Incentive from 1 July 2021 to increase face-to-face servicing by general practitioners (GPs) within residential aged care facilities.
    2. $37.3 million in additional funding for the Greater Choice for At Home Palliative Care initiative to expand to all 31 Primary Health Networks, from the 11 Primary Health Networks previously participating in the pilot.
    3. $178.9 million for Primary Health Networks to utilise their regional expertise and on the ground capabilities to support the health of senior Australians. This will enable:
      • telehealth care for aged care residents
      • enhanced out of hours support for residential aged care
      • dementia pathways to support assessment and referral, and
      • early monitoring and identification of health needs to support people to live at home for longer.
    4. $23.6 million is being provided to build a better data and evidence base to enable the Government to conduct workforce and other planning.
    5. $45.4 million to address widespread issues associated with poor medication management in residential aged care
     

    Whilst there is some mention of digital health services such as telehealth, and potential references to remote patient monitoring, what is missing is the provision for interoperable patient management platforms. As outlined by Dr Dawda and Dr Jayarajan, connecting the aged care facility, primary care and acute setting will be crucial to providing the required care and keeping patients out of hospital.

    If you are interested in finding out more about how MediRecords’ cloud EMR product, ConnectEMR, can support you, get in touch with me via michelle.obrien@medirecords.com.

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      MediRecords Product Update March 2021

      Product Update March 2021

      MediRecords Product Update: March 2021

      Megan Harker

      Megan Harker, Support Team Lead

      Big things have been happening in MediRecords already in 2021.
      New year, new staff and new features!

      Active Ingredient Prescribing

      The mandatory Active Ingredient Prescribing was instated on Feb 1stMediRecords released its’ new functionality in anticipation of this legislation and user may have found a slight change to their workflows.    

      Each prescription is now printed with the Active Ingredient of the medication, as well as the brand name if chosen.  There are exemptions from the requirement, and the full article can be found on our Knowledge Base here.

      Ability to add GAP to Agreements 

      Users can now add GAPs to Agreement invoices to transmit through Eclipse.  
      Health Funds such as Bupa and HBF only accept claims through the Agreement channel, and prior to this update, a gap was unable to be added onto the invoices transmitted through this channel.

       

      Date of Service field is now seen in Unclaimed Amount

      Previously the screen only showed the invoice date for all unbatched invoices in this area, meaning the user needs to click into each invoice to check the date of service.  But no more! We’ve updated the screen to also include the date of service as well as the invoice date for ease of use.  

       

      Theatre List Report 

      Specialists have access to a new report that contains information about their Procedures for a particular date. This can be found in More > Reporting > Patients > Theatre List Report. 

       

      Investigations Defaults 

      Users can now adjust their preferences for which menu defaults in Investigations between All Requests and their Favourites. 
      This can be configured in the user preferences 

      Changes to Resource and Contact Creations 

      We’ve made some changes recently to the way resources and contacts are saved in MediRecords.  

       Previously there were three areas to save your contacts and resources: 

      • Private – only the creator can see  
      • Practice – only those in the Practice can see  
      • Community – All MediRecords users can see 

      We have removed the ability to create Community resources and contacts to reduce the number of items in the grid when searching for these items.  Community contacts and templates will only be supplied by MediRecords 
      If you have a suggestion or requirement for a resource that would be beneficial for other MR users, please contact the Support Team. 

      Changes to Correspondence to the Patient App  

      We’ve recently made some changes to the way correspondence is sent to patients via the app.  The only correspondence sent to the app will be those that are marked as FINAL.  Anything in DRAFT will not be shared.   

      Multiple Patient Billing 

      Did you know MediRecords has the functionality to support multiple patient billing?  A function that would assist our users who service Residential Aged Care Facilities or any other clinics that see multiple patients for Medicare or DVA Bulk Billing.  
      This function can be found in Accounts > Sales, or can be accessed through the patient grid.  

      Contact our Support Team if you would like more information about Multiple Patient Billing.

      Number of Ingredients in Drug Recipes Extended

      For those practices who use Drug Recipes, you may have noticed that the ingredient listing has been extended to 6 ingredients from the previous 4.  This should make life a little easier for all our practices who use this function for comprehensive extemporaneous preparations.   

      This change came about from feedback from a valued customer just like you! 

       

      If you need any help with any of these new features, or any others, then please don’t hesitate to contact our friendly support team via email at support@medirecords.com, on 1300 103 903 or through the chat function on your MediRecords webpage.

      If you have a request or suggestion for a feature or function you’d like to see in MediRecords, please submit it to www.ideas.medirecords.com 

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        MediRecords Product Update November 2020

        Product Update Spring 2020

        MediRecords Product Update: November 2020

        Megan Harker

        Megan Harker, Customer Support Coordinator

        An Overview of the Spring 2020 Updates from MediRecords

        You may have noticed in the last few months that MediRecords have been pumping out new features and updates fairly regularly. Here’s a quick overview of just some of the new functionality, in case you missed anything:

        Appointment Updates

        Tiles Re-Coloured and Appointment Information

        We have introduced vibrant new colours in the appointment book to differentiate between appointment status. These can be seen if you ‘Appointment Colour Palette’ is set to ‘Status’. The ‘Appointment Type’ is also displayed as text next to the patient name for extra visibility. We have also introduced ‘Hover State’. This means you can now see the status of an appointment quickly and easily by hovering the mouse over the appointment.

        Easier Access to Patient Records

        You can now open a patient record from multiple areas of the appointments calendar, just by clicking their name. This feature can be found when hovering over an appointment, when viewing a provider’s calendar by month, and in the Agenda view.

        More Appointment Types

        We have also increased the number of different appointment types you can use. Filtering by ‘Inactive’ will reveal the editable tiles, with up to 60 different types of appointments. You can find out more about editing Appointment Types here.

        Improved Provider Filter

        The Provider Filter has been adapted to reduce loading times. You can now easily search and select the providers that you want to see the calendars for by using the search box. For more information on the Provider Filter and how to set your calendar defaults, see here.

        Patient Appointment Search

        Alongside the Provider Filter, we have implemented improvements to how you search for a patient’s appointments to include an ‘All Providers’ option, if the provider has not already been selected. This ensures you don’t miss any appointment information.

        Billing Updates

        In-Patient Billing

        Our in-patient billing functionality has had a huge overhaul and is continuing to be improved. Health Fund schedules, including AHSA, being updated have been enhanced and derived items are now automatically calculated. We have also removed the automatically populated $400 gap that was being applied to every item, and keep an eye out for the ability to add a Gap payment to an Agreement early 2021. You can now also bill ‘In-Patient Invoices’ directly from the Calendar and Waiting Room. Additionally, when invoicing from the Appointment screen, the invoice will populate with the service date automatically defaulting to the date of the appointment.

        Improved Invoicing

        Invoices have been improved to now include number item lines, and an item counter. You can also choose ‘Immediate’ in your payment terms. If you need any help with any of these new features, or any others, then please don’t hesitate to contact our friendly support team via email at support@medirecords.com, on 1300 103 903 or through the chat function on your MediRecords webpage.

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          MediRecords Product Update October 2020

          ePrescribing Token on Phone

          MediRecords Product Update: October 2020

          Medirecrods team member picture

          Maxwell Holmes, Product Manager

          Improvements coming on 8th October 2020 include an expanded Medication Grid and improved Password Protection

          MediRecords recently announced the introduction of e-Prescribing using eRx. If you are interested in joining our pilot program please email to support@medirecords.com 

          As part of the ePrescribing release there are some changes coming to MediRecords that will affect all our users, including those not using e-Prescribing. 

          New fields on the Medication Grid 

          The Medication Grid will now display the Type and Status of a prescription, as can be seen in the image below. Prescriptions that have not been printed will display as draft. Printing the prescription will update the status to Printed 

          Prescription types are ManualPaperscript and Paperless 

          Manual scripts are any scripts generated using MediRecords without an integration to eRx electronic script exchange; Paperscripts are printed scripts that also contain an eRx SCID barcode; and Paperless scripts are scripts generated using e-Prescribing. 

          Password Policy Changes 

          As part of our ongoing commitment to data security, MediRecords will now lockout any account with five failed login attempts. If your account does become locked out, you will be sent a Reset My Password email and will be asked to create a new password.  

          We have also added options for organisations to enforce password complexity to ensure that password security is taken seriously 

          The defaults for your organisation will stay the same. If you are interested in changing your password complexity enforcement, you can find out by viewing our Password Policy article.

           

          If you have any questions about these changes, or how they may affect you, then please reach our to our friendly support team on 1300 103 903, or via support@medirecords.com

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            MediRecords Announces ePrescribing Support

            ePrescribing Token on Phone

            MediRecords Announce ePrescribing Support

            Medirecrods team member picture

            Maxwell Holmes, Product Manager

            eRx script exchange

            MediRecords has partnered with the eRX Script Exchange to provide electronic prescriptions directly to patients

            We are ePrescribing Ready!  

            ePrescribing Token on Phone

            MediRecords is proud to announce ePrescribing is here! As a cloud-based solution, we are better able to connect with a variety of other virtual care services, such as telehealth via Coviu, electronic appointment, and now e-prescribing. 

            As part of our Virtual Care Strategy’, MediRecords has partnered with the eRX Script Exchange to provide electronic prescriptions directly to patients, we have met full compliance for e-Prescribing, as opposed to ‘fast-track’ compliance. This makes our solution much more secure.   

            What is ePrescribing? 

            E-Prescribing is a replacement for physical prescriptions given to patients every day. Instead of having to keep hold of the original physical prescription, patients are instead given a unique e-Prescription token via email. The Token is securely stored within the eRx Script exchange. The patient retains control of who can access their prescription. This means a signed piece of paper it is no longer required.  

            If the patient elects to have an electronic prescription, they will receive a token via email or paper printout for each item prescribed. Once in possession of their token(s), the patient can then provide this directly to a pharmacy of their choice.  The token provides a link to a unique code used by the dispensing pharmacy to access the legal document for dispensing. The patient will automatically receive a new token for any repeats.  

            This workflow completely removes the need to relay in image based prescribing, such as faxing a paper prescription to a pharmacy then following up with a signed original in the mail.  

             

            What are the benefits of ePrescribing? 

            There are four main benefits of e-Prescribing for practices and their patients. 

            • Instant patient access to prescription regardless of location of appointment 
            • Greater convenience for patients thanks to a digital copy of the prescription 
            • Return power of choice of pharmacies to patients 
            • Reduction of administrative costs from sending prescriptions via fax and post 

             

            We are currently rolling out e-prescribing to select MediRecords customers. If you would like to start using e-prescribing, then please let us know by contacting support@medirecords.com 

             

            Alternatively, for more information on what you need to set up e-prescribing you can read this article: https://support.medirecords.com/hc/en-us/articles/360001878536-How-to-Set-Up-for-Electronic-Prescribing 

             

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              MediRecords partner with The BlackDog Institute to provide cloud-based practice management software

              BlackDog Institute Logo

              MediRecords partner with The BlackDog Institute

              Matthew-Galleto

              Matthew Galleto

              MediRecords BlackDog Institute announce partnership

              MediRecords partner with The BlackDog Institute to provide cloud-based practice management software

              The team at MediRecords are delighted to announce we are now working with the world-renowned BlackDog Institute.

              BlackDog, global leaders in suicide prevention research, also provide mental health advocacy, education, and treatment across Australia. They have led awareness for the increased rates of mental illness as a result of the COVID-19 pandemic, and MediRecords will be further supporting their work to be more secure and accessible for patients through digital innovation.

               

               

              How will MediRecords help BlackDog?

              Put simply, by greatly improving the way they share information and data.  

              The ability to exchange information between healthcare providers securely is essential in mental health treatment – there are often multiple care providers across primary, allied, hospital and community care and the patient’s treatment can extend over a lifetime.

              Improved access breaks down barriers to care. MediRecords allows patients and clinicians to connect virtually, provides clinicians with inbuilt Telehealth, and is a full practice management system for appointments, billing, online claiming, staff rostering, client management and secure messaging.

              The bottom line is BlackDog can now manage all aspects of patient care through an online, secure practice management system. Our MediRecords solution will allow BlackDog to provide improved, accessible and timely care for patients. This will create detailed, secure and useful data that improves patient outcomes and informs better service planning for the future.

               

              What does this mean for MediRecords?

              This partnership represents another notable success for the team here at MediRecords, following our recently announced partnership with Healthdirect and our successful rollout across Queensland Health.

              Our Founder and CEO Matthew Galetto commented “We are very excited about partnering with the Black Dog Institute, who do such important work in suicide prevention and improving outcomes for people with Mental Health issues. We are really looking forward to supporting them in achieving their strategic goal of becoming a leader in e-health through innovative models of care.”

               

              About The BlackDog Institute

              Since their foundation in 1985, The BlackDog Institute have been at the forefront of mental health research. Rapidly evolving to drive the creation of new knowledge and ensure that clinical best practice continues to be improved and refined in line with the latest evidence.

              Today, their focus has expanded to address new challenges and opportunities in mental health – suicide prevention, digital innovation, lived experience, youth and workplace mental health. Their work in mood disorders continues through the investigation of new and better ways to treat and prevent conditions like anxiety and depression through digital tools and novel treatments.

               

              About MediRecords

              MediRecords is an Australian owned provider of cloud-based electronic medical record and practice management systems. Founded in 2014, their clients range from individual GP, specialist and allied health practices to enterprise scale healthcare providers across Australia.

              For more information please get in touch.

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                MediRecords joins VMware Standard Technology Alliance Partner Program

                MediRecords joins VMware Standard Technology Alliance Partner Program

                MediRecords joins VMware Standard Technology Alliance Partner Program

                Matthew-Galleto

                Matthew Galleto

                MediRecords joins VMware Standard Technology Alliance Partner Program

                MediRecords joins VMware Standard Technology Alliance Partner Program

                We are delighted to announce that MediRecords is now a VMware Standard Technology Alliance Partner and validated to run on VMware Tanzu Kubernetes Grid Integrated Edition (TKGI).This is a fantastic achievement for our team, but many of our customers will be wondering “what does this actually mean for us?”

                Put simply, it means our software can run anywhere. Clients can implement MediRecords on-premises, in the cloud (via Google, Microsoft Azure or Amazon Web Solutions), or as a hybrid-cloud solution. And of course, we will still provide clinical practice management software to thousands of clinics in Australia through our cloud-based offering.


                VMware Tanzu Kubernetes Grid Integrated Edition enables clients to deploy and run their clinical practice management software as a containerized workload across private and public clouds. The flexibility of Kubernetes allows our clients to simplify the management of services and infrastructure in a highly scalable, highly available way so they can focus on running their practice.

                “Our partnership with VMware as a Technology Alliance Partner provides even greater flexibility to our customers,” said Matthew Galetto, MediRecords founder and CEO. “We have an excellent track record when it comes to enterprise-scale projects, rolling out Australia-wide solutions to thousands of users in a matter of days.”


                With VMware Tanzu Kubernetes Grid Integrated Edition, larger enterprises can maintain their IT investments to deploy MediRecords on existing on-premises infrastructure or leverage the greater flexibility of running their practice management solution on a public or hybrid-cloud. MediRecords has invested heavily in the development of operational capability, infrastructure as a code, automation and testing to support businesses when implementing their practice management solution as a containerized workload.

                Our partnership with VMware will specifically benefit our enterprise and government customers with existing IT infrastructure investments that they want to deploy their MediRecords solutions on. For smaller clinics, MediRecords will continue to provide cloud-based practice management systems to thousands of users in GP, Specialist and Allied Health practices. These products offer a turnkey solution for small to medium sized practices and larger corporate groups that are growing their businesses. Customers benefit from the speed & scalability offered by a true cloud application offered as Software as a Service.


                About MediRecords

                MediRecords is an Australian owned provider of cloud-based electronic medical record and practice management systems. Founded in 2013, their clients range from individual GP, specialist and allied health practices to enterprise scale healthcare providers across Australia.

                For more information contact matthew@medirecords.com.




                VMware is a registered trademark of VMware, Inc. in the United States and other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

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                  MediRecords partners with Clinivid to provide secure communications between multidisciplinary care teams.

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                  MediRecords partners with Clinivid to provide secure communications between multidisciplinary care teams.

                  Medirecords banner png
                  MediRecords, the market leading cloud based clinical & practice management solution, and Clinivid a cloud-based clinical communication platform, have joined forces to provide a secure alternative for multidisciplinary care teams to communicate, share advice and files for improved holistic patient care.
                  Matthew Galetto, CEO of MediRecords, says: “Our partnership with Clinivid allows health providers using MediRecords to easily share clinical information, including images, in a mobile environment and to include external members of a care team through easy and direct messaging. It supports our goal to give our users access to the best-in-market solutions, with the flexibility to choose the right tools to support their workflow. Most importantly, clinical information flows seamlessly back into MediRecords to complete the patient longitudinal record and clinical workflow. ”
                  Dr Katja Beitat, CEO of Clinivid, adds ”This partnership highlights the power of cloud-based clinical solutions that make multidisciplinary care instant and easy. Patient information is secure at all times. With automatic creation of a medical record, everyone saves a lot of time.”
                  MediRecords is expecting its users with high levels of mobility and multidisciplinary care to take up the joint solution. Clinivid secure messaging is applicable for care teams in hospitals, chronic disease management, mental health care and for virtual patient handovers.

                  About MediRecords

                  MediRecords is Australia’s leading cloud-based clinical and practice management solution used by Specialists, GP’s and Allied Health Professionals across Australia. MediRecords is transforming the delivery of healthcare servicing in Australia. Connecting health professionals and patients with a suite of integrated products, MediRecords improves patient care while reducing associated costs of outdated technology. Developed from the ground up to harness the power of the cloud, MediRecords is available as a SaaS solution for SMB’s or as a dedicated platform service for larger corporates and institutions.

                  About Clinivid

                  Clinivid is an Australian based company enabling safe and mobile clinical information sharing across the whole health care sector. Fitting seamlessly into existing workflows in practices and hospitals, we improve the way clinicians connect, communicate and collaborate to increase efficiency, minimise risks and help provide better patient care. Clinivid offers secure mobile messaging and clinical meetings.

                  To learn more or get involved email sales@medirecords.com or call 1300 103 903.

                  Media Contacts:

                  Michael Alldrick

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                    MediRecords Completes Queensland Health Implementation In Record Time

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                    MediRecords Completes Queensland Health Implementation In Record Time

                    Medirecords banner png

                    In April 2018, Queensland Health selected MediRecords (www.medirecords.com) as its core practice management enterprise solution (PMES) to be used by Hospital and Health Services (HHSs) across Queensland. MediRecords replaced practiX in the private practice operations of Queensland Health, a system that had been in use for over 25 years.

                    MediRecords is now fully operational in all 13 participating HHSs with the largest of these, Metro South and Metro North going live in April 2019. MediRecords is the first clinical and administrative cloud-based software as a service (SaaS) application serving thousands of subscribers operating within Queensland Health. Implemented on a dedicated platform, MediRecords has successfully been deployed within a 10-month time frame.
                    On the company’s success, CEO and Founder of MediRecords Matthew Galetto said: “I am delighted with the success of this project which has exceeded our expectations in terms of the scale, speed of implementation and most importantly the acceptance of change by the HHSs end-users. It has been a pleasure to see how constructively and collaboratively the Queensland Health project team and the MediRecords team have worked together. We look forward to a long and strong working relationship.”
                    In addition to supporting smaller clinics, MediRecords supports larger enterprises managing high volume transactions across hundreds of clinics for thousands of subscribers all from within a single instance of the software. MediRecords supports multiple claiming services covering standard outpatient submissions for GP’s and Specialists alongside a full Eclipse claiming integration. This allows the application to support complex billing for Diagnostic Imaging, Radiation Oncology, Anaesthetic services and all Therapeutic Surgical Procedures. The MediRecords claiming dashboard simplifies submissions, automates receipting and reconciliation, reduces rejections and is supplemented by a detailed financial reporting platform.
                    The implementation of the MediRecords market leading clinical module used by GP’s and Specialists nationally, and currently in use in several private practice HHS clinics, will be expanded to other HHSs during 2019. MediRecords replaces paper-based record keeping systems with a full longitudinal patient electronic record including consultation note taking and prescribing.
                    Harnessing the strong synergies with Queensland Health to transform healthcare through digital innovations and technologies, MediRecords will again be sponsoring the eHealth EXPO on 6 June in Brisbane as exclusive partner for the Healthcare of the Future breakout session.

                    About MediRecords

                    MediRecords offers the next generation of clinical and practice management software that is transforming the delivery of healthcare servicing in Australia. Connecting health professionals and patients with a suite of integrated products, MediRecords improves patient care while reducing associated costs of outdated technology. Developed from the ground up to harness the power of the cloud, MediRecords is available as an SaaS solution for SMB’s or as a dedicated platform service for larger corporates and institutions.
                    MediRecords has built an enterprise-calibre platform based on Australian eHealth standards delivering healthcare securely in the cloud. Corporates, government and other institutions can configure and customise the MediRecords Platform to support their PMS and EMR requirements without the overheads of building and maintaining costly application infrastructure. It’s an efficient way for business leaders to build a customised software solution to suit their growing organisation.

                    More information

                    Matthew Galetto – Chief Executive Officer

                    P 0407 374 910

                    E matthew@medirecords.com

                    W www.medirecords.com

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