MediRecords Product Update: Consent Module
 

Product update:
Consent Module

MediRecords is excited to announce another product update, the Consent Module.

The Consent Module addresses a critical need in healthcare – the need to capture and store electronic consent forms (and help make clipboards and paper-based questionnaires a thing of the past). 

MediRecords’ Consent Module has the flexibility to record consent for various procedure types or investigations. The Consent module is per-patient and used to capture and store the Consent type, scope, and associated documentation required (coming soon). 

It shows exactly what the patient has provided consent for or rejected. This includes concepts such as Advanced Care Directives, information disclosure to third parties, acceptance of privacy policies and more. 

You can open this new feature via a new tab at the top of the patient record, for quick viewing access. Potential ways to use the Consent Module include: 

  1. New Patient Registration form – patients can sign consent for a practice to begin collecting their medical information 
  2. Advanced Care Directive – patient provides consent for their care if they become unable to make these decisions themselves 
  3. Procedural consent – Useful in pre-admission workflows – consent for upcoming procedures or treatment 
  4. Do Not Resuscitate – orders given by the patient not to resuscitate if they fall unconscious

Future enhancements are imminent for this feature. In future releases you will be able to upload a Consent document directly to the Consent record, so that you can store paper consent forms along with electronic records.  

To learn more about the Consent Module and how you can implement it for your business, please follow the link to our Knowledge Base articles below or contact our friendly Support team. 

If you have feedback on our new feature, please reach out to your account manager. We would love to hear from you!  

Consent Module Support Knowledge Base article 

 All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today

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    Could virtual care ease the pressure sores in healthcare?
     

    Could virtual care ease the
    pressure sores in healthcare?

    How can the burden on Australian healthcare be eased? Tim Pegler says thinking beyond the hospital walls may help

     

    People and resources in the Australian healthcare system are under unprecedented pressure. Demand for hospitals beds continues to rise, due to a combination of COVID-19, influenza, and other illnesses.

    Ambulances can often be seen stuck ‘ramping’, waiting outside Emergency Departments because there are insufficient empty beds to transfer patients to. This affects response times for other emergencies; ramped ambulances are effectively offline until they can offload patients.

    Healthcare clinics and hospitals struggle to fill their rosters because so many staff are unwell or home caring for sick family members. Those available to work are likely to be overstretched, covering for absent colleagues, and generally running on empty.

    As for patients, lockdowns and fear of infection led many to defer check-ups or investigations perceived as non-urgent. Consequently, illnesses are being detected later and people may have more advanced conditions at diagnosis, creating further pressure on the healthcare system and adding to elective surgery waitlists.

    Psychological distress and domestic violence also proliferated during the initial years of the pandemic, ratcheting up demand for mental health care, crisis, and support services that were already under-resourced.

    Shaking things up

    Much has been written about how the pandemic accelerated adoption of telehealth and other forms of virtual care. Pre-pandemic, leading international hospitals such as the Cleveland Clinic, New York Presbyterian, and Mercy Virtual pioneered varying models for remote care but the take-up in risk-averse, budget-poor Australia was slow. It would take leadership, determination, and a fertile mind during a period of isolation, to catalyse Melbourne’s Northern Health, with the city’s busiest Emergency Department, into thinking differently.

    During one such iso period Northern Health emergency physician Loren Sher fleshed out the model for what would become Australia’s first virtual emergency department. Goals for the virtual service included:

    • reducing avoidable ‘presentations’ at the hospital’s Epping ED by triaging and assisting non-urgent patients remotely
    • reducing the risk of COVID-19 infections to hospital patients and staff
    • enabling ambulance crew to focus on urgent cases
    • enabling doctors with COVID to work remotely

    The virtual ED means that non-urgent patients using a computer or mobile device can speak with a triage nurse online. The nurse determines whether the patient needs to attend hospital, can be helped with medication or by speaking to a telehealth doctor or physiotherapist, or can safely wait to see their usual GP.

    Ambulance crews responding to 000 calls can also contact the virtual ED for advice on whether the patient can be helped at home. If the case is non-urgent, the ambulance crew can be dispatched elsewhere.

    The virtual ED opened in 2020 and, by early 2022, was assisting more than 300 patients per day. Importantly, more than 70% of these do not need to attend hospital or use an ambulance.

    In April 2022, the Victorian Government provided $21 million so Northern Health could extend the service state-wide. By July, the Victorian Premier announced further funding to enable care for an estimated 500 patients per day and help improve ambulance response times.

    The model is also being extended to residential aged care facilities and COVID positive patients being cared for in the community. It will soon add outpatients and people experiencing mental ill-health.

    Strategic partnerships

    Northern Health partnered with best-in-class vendors to bring together key elements of the Victorian Virtual Emergency Department (VVED).

    MediRecords is at the heart of the solution, enabling VVED doctors to send electronic prescriptions direct to patients or their carers, virtually eliminating piles of paper scripts, expediting access to medications, and slashing postage and courier costs.

    MediRecords’ use of FHIR technology (Fast Healthcare Interoperability Resources) means medication requests and prescriptions are fed seamlessly into Northern Hospital’s electronic record systems.

    The VVED also uses the ZEDOC digital care pathways platform for patient registration and feedback measures, and the Coviu-powered healthdirect video conferencing system.

    There’s a long-term vision for the VVED to partner with primary and community care providers so that virtual ED patients can be referred to specific GP practices. These organisations could then direct complex cases, via the VVED, back to the hospital as needed. It’s this kind of thinking – and data sharing – that Australia’s healthcare system desperately needs more of to treat its current pressure sores.

    Tim Pegler is Senior Business Development Manager at MediRecords.

    This article was originally shared via The Medical Republic. The original article can be found here.

    References:

    ePrescribing now available to patients – Northern Health

    Victoria doubles virtual emergency department capacity to cope with COVID and flu surge – ABC News

    Patients waiting more than 24 hrs in emergency departments – ABC Radio National

    Victorian Virtual Emergency Department – Northern Health 

    If you would like to find out more about our e-Prescribing solution, click the below link:

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