MediRecords Product Update: Consult & Consent File Upload
 

Product update:
Consult & Consent
File Upload

Attach consultation or consent documents to a patient record
within MediRecords today!

MediRecords has recently released a file upload function for practices that wish to attach consultation or consent documents to a patient record. The upload function can store files of many types for capturing consent or consultation documentation.  

This feature will mean you can ensure important patient information is captured and attached to their patient record, such as:   

  • Uploading hand-written patient consult notes for providers who prefer analogue note-taking.  
  • Attaching any auxiliary information related to a patient’s consultation that may have been generated outside of MediRecords.  
  • Upload a signed consent form to the relevant consent record, to keep the documentation together and secure.  

Files can be uploaded to the consultation via the clinical tab by clicking the paperclip icon beside Today’s Notes heading in the main panel and following the upload instructions. There is also a new Attachments tab on the side panel, which can be used to look for and view attachments made to a consult.   

The Consent module now includes a file upload function where you can easily upload the documentation when creating a new type of consent. 


For full information and step-by-step instructions on using MediRecords Consult & Consent File Upload functionality, please view our Knowledge Base articles below or contact our friendly Support team.  

All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today. 

 

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    MediRecords Product Update: Consent Module
     

    Product update:
    Consent Module

    MediRecords is excited to announce another product update, the Consent Module.

    The Consent Module addresses a critical need in healthcare – the need to capture and store electronic consent forms (and help make clipboards and paper-based questionnaires a thing of the past). 

    MediRecords’ Consent Module has the flexibility to record consent for various procedure types or investigations. The Consent module is per-patient and used to capture and store the Consent type, scope, and associated documentation required (coming soon). 

    It shows exactly what the patient has provided consent for or rejected. This includes concepts such as Advanced Care Directives, information disclosure to third parties, acceptance of privacy policies and more. 

    You can open this new feature via a new tab at the top of the patient record, for quick viewing access. Potential ways to use the Consent Module include: 

    1. New Patient Registration form – patients can sign consent for a practice to begin collecting their medical information 
    2. Advanced Care Directive – patient provides consent for their care if they become unable to make these decisions themselves 
    3. Procedural consent – Useful in pre-admission workflows – consent for upcoming procedures or treatment 
    4. Do Not Resuscitate – orders given by the patient not to resuscitate if they fall unconscious

    Future enhancements are imminent for this feature. In future releases you will be able to upload a Consent document directly to the Consent record, so that you can store paper consent forms along with electronic records.  

    To learn more about the Consent Module and how you can implement it for your business, please follow the link to our Knowledge Base articles below or contact our friendly Support team. 

    If you have feedback on our new feature, please reach out to your account manager. We would love to hear from you!  

    Consent Module Support Knowledge Base article 

     All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today

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      MediRecords Product Update: Work Lists & User Groups
       

      Product update:
      Work Lists &
      User Groups

      MediRecords launches Work Lists and User Groups

      A lot of product development has been happening here at MediRecords, and we’re excited to launch two new features with you – Work Lists and User Groups!

      Works Lists and User Groups will assist staff in creating efficiencies across their day by helping them keep track of and set due dates for work items, and ensure tasks are completed on time. This feature will also allow staff to create work items for individuals or a group of their colleagues to complete.  

      Through Work Lists, you can create a list of Tasks and Clinical Actions and then share the list with a group of users. When a Task or Clinical Action is marked as completed by someone in the user group, this will update the item for all users assigned to the group. 

      Benefits: 

      • Keep track of work items in MediRecords, so other staff can assist if a colleague is absent. 
      • Comprehensive medicolegal audit trail, storing activity records against a patient.  
      • Drive efficiencies in daily activities through setting due dates for Tasks, Clinical Actions and Work Lists, and receive notifications of upcoming work items that are due for completion. 
      • Manage patient-centred workflows such as Care Plan-related tasks and other chronic disease management programs.  

      Worklists:  

      Work Lists allow you to create Tasks and Clinical Actions to track the ongoing care of single or multiple patients. Each activity is stored against the patient record, providing a comprehensive medicolegal audit for items related to patient care, both clinical and administrative.  

      For example, if a nurse needs to make observations of multiple patients on a particular day, completing this via a Work List will streamline the process and ensure that each time the nurse updates a completed task, it will be saved against the patients’ clinical record.  

      Work Lists can also be printed as a day sheet of items to complete, making it easy for staff to work through their daily requirements. 

       

      User Groups:  

      Create groups of users to send Clinical Actions, Tasks, or Work Lists to multiple team members. For example, once set up, you can now send a task to all nurses at once, notifying all users in that group. When a user in that group updates the task, this will update the item for all users assigned to the group. 

      To learn more about Work Lists and User Groups and how you can implement them in your business today, follow the links to our Knowledge Base articles below or contact our friendly Support team. 

       We look forward to hearing how you’re using this handy new functionality. 

      Work Lists and User Groups Support Knowledge Base article links: 

       All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today. 

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        MediRecords Product Update August 2021
         

        MediRecords Product Update: August 2021

        Fee Bidder - Headshot cropped

        Fee Bidder, Junior Product Owner

        See what we’ve been working on and released over the last month...

        We are excited to announce the recent changes and updates we have released into the Medirecords product. Below you will find a summary of each of the changes we have made. 

        Increased File Size Upload Limit

        The file size limit has been increased across MediRecords, to allow you to upload larger file sizes. This change affects the following areas within MediRecords:

        • Clinical Drawings (Patient Clinical & Resources)
        • Patient Clinical – New Correspondence In
        • Patient Clinical – Correspondence Out (imported documents)
        • Secure Messaging Inbox
        • Secure Messaging Outbox
        • Investigation Results
        • Bulk Scan Upload
        • Referrals

        Provider Number Added to Health Professionals Grid

        You may now view the provider number for a contact from within the Health Professionals grid within Resources. 

        Interested Parties & Usual GP Mail Merge Fields Added

        New mail merge fields have been added to the letter editor, so you may now import a patient’s Interested Parties and Usual GP directly from the patient’s record. These fields are found within the Patient table when editing a template or letter. When using these fields, the following will occur:

        Interested Parties:

        • The Provider’s name and Provider Number will be imported (if recorded against the Contact record).
        • The Category of Referrer will display if the party were recorded in the Referral section in Patient Details.
        • Any notes recorded for the Interested Parties will be displayed in the Details field.

        Usual GP:

        • The Interested Party marked as the patient’s Usual GP in their Interested Parties will be displayed.

         

        Search by Provider Number on Health Professionals Grid

        You may now search by a provider by entering their provider number into the search bar available at the top of the Health Professionals grid. Results will be returned when you have entered a minimum of 3 characters from the beginning of the provider number. 

        Depression Anxiety Stress Scale (DASS21) EPC Template Added

        The DASS21 form is now available as an EPC template within the consultation window. Answering the questions will provide a scoring for each category, and an overall scoring with appropriate diagnosis.

         

        Chronological Appointment Agenda View

        The Agenda view in Appointments will now display all appointments in chronological order, rather than grouping the appointments by provider. This improvement aims to improve the Agenda’s usefulness when looking to see the appointments booked for a certain patient, or provider.

         

        Stickiness Implemented in Contacts Area

        When searching in the Health Professionals or Service Provider grids, you will no longer lose your search term after opening and closing a record. This assists with finding the correct contact record where a contact may have multiple records for different locations.

         

        Stickiness in Filters Applied for Tasks/Activities

        When applying filters within the Tasks/Activities window, you will now be able to apply separate filters for each patient.

        These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product, so if you have any feedback, please let your account manager know!

        See you next month for more exciting new features and functions within MediRecords.

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          MediRecords Product Update July 2021

          MediRecords Product Update: July 2021

          Fee Bidder - Headshot cropped

          Fee Bidder, Junior Product Owner

          See what we’ve been working on and released over the last month...

          We are excited to announce the recent changes and updates we have released into the Medirecords product. Below you will find a summary of each of the changes we have made. 

          Observations Improvements

          Improvements have been made to the Observations function, so that all observations may now appear within the timeline graph view, rather than a selected amount, improving visibility of a patient’s health over time.

           

          Percentile Value Added to Observations Grid

          The PCT value will now display within the Observations grid when the Percentile tick-box has been selected.

           

          Added Hover Information to Timeline View

          Hovering over an entry in the Observation Timeline view will now display the percentile value, the user who created the entry, and the date of entry.

          Appointment Book Username Update

          Provider usernames have been updated within the Appointment Book to display First and Surname. If a status has been added to the provider and their full name exceeds the character limit, then only the provider’s surname will be displayed alongside the status.

          Given Field Added to Immunisations Grid

          The Given Field is now available within the Immunisation Grid, so you may tell at a quick glance whether an immunization was given elsewhere, given within the clinic, or if the immunization was declined.

           

          Practice Wide Patient Chat

          Users may now view all chat threads on a Patient Record Dashboard, regardless of who created the chat message or received it. This ensures that all chat correspondence is available on the Patient Record for all users.

           

          Comments Added to Investigations Grid

          Now when viewing the Investigations grid, you may see any Comments that have been added to a result item. A preview of the comments will be displayed where space allows, and hovering over the preview will show the entire comment.

           

          My Health Record Fields Added to Encounter Form

          Checkboxes have been added to the Encounter Form, for “Uploaded to My Health Record”, and “Health Summary Sent to GP”, for practices using My Health Record functionality.

           

          Activities Filter Change

          Activities will now be ordered by earliest due date first in both the patient record and within the Activities/Tasks window, to improve the prioritisation of Activities.

           

          New Print Letter Button Location within Letter Editor

          The Print button has been moved from within the More menu, to it’s own button above the letter, to improve the speed of printing letters.

           

          Fee Schedule Updates

          The following fund schedules have been successfully uploaded into Medirecords, and are available immediately. 

          • AHSA
          • BUPA
          • BUPA Diagnostic
          • DVA
          • HBF
          • Medibank Private
          • Mildura Health
          • NIB
          • St Luke’s

          These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product.

          See you next month for more exciting new features and functions within MediRecords.

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            MediRecords Product Update June 2021

            MediRecords Product Update: June 2021

            Fee Bidder - Headshot cropped

            Fee Bidder, Junior Product Owner

            See what we’ve been working on and released over the last month...

            We are excited to announce the recent changes and updates we have released into the Medirecords product. Below you will find a summary of each of the changes we have made. 

            Batch and Expiry Fields Added to Custom Drug Recipes

            When creating or editing a drug recipe, you may now add your own batch number and expiry. Once a drug has passed the expiry date set within the recipe, you will not be able to prescribe this drug again.

             

            Alcohol and Smoking Indicators in Patient Screen

            You may now review the alcohol and smoking status of a patient easily, due to 2 new icons added to the patient field. Provided a patient has their alcohol and smoking status recorded within the Tobacco and Alcohol sections of the patient file, these icons will be displayed beside the patient’s date of birth. Hovering over these icons will provide additional information.

             

            Unchecked Mail within Patient Record

            Now when you click on the unchecked mail icon within the patient record, you will be directed to the appropriate result or secure message in question for quick review.

             

            Additional Claim Type – Scheme – AGC (Access Gap Cover)

            Scheme-AGC has been added as a default claim type within the ECLIPSE configuration window found within Preferences > ECLIPSE. More information on the Access Gap Cover claiming process can be found here: https://www.ahsa.com.au/web/doctors/agc

             

            Medicare Benefits Schedule (MBS) July

            During July, Medicare released a schedule containing a significant number of item number removals, modifications, and additional items. This has been successfully uploaded into Medirecords, and be used immediately. The majority of the changes were related to Telehealth, Cardiac & Orthopaedic item numbers. For more information on the MBS changes, please view the Medicare website.

            These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product.

            See you next month for more exciting new features and functions within MediRecords.

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              MediRecords Product Update May 2021

              Product Update May 2021

              MediRecords Product Update: May 2021

              Megan Harker

              Megan Harker, Support Team Lead

              See what we’ve been working on and released over the last few weeks...

              Telehealth Appointments Now Supported by Appointment Widget

              We’ve also introduced some changes to the way our Appointment Widget supports Telehealth Appointments.  These appointments can now be made online and the link for the appointment will be sent to the patient in their confirmation SMS. 
              Please ensure your Telehealth appointments are configured correctly to appear on your website’s widget.  

               

              Free Text Start Time 

              We’ve introduced the ability to free text appointment times when making or editing appointments.  The new function lets you type into the appointment time field more specific start times, and also allows you to use 24 hour time which then converts to an AM or PM time in the appointment book.  

               

              Filter Letters and Templates

              You can now add a filter within the MediRecords Letter Templates search table to indicate that you want to search within your favourites.  This will allow you to create a search within only your preferred resources.

               

              Resources are now Alphabetized

              Letters and favourites are now alphabetized in the letter editor, meaning ease of use for our customers.

              New Fields Added to Provider Billing Activity Reports

              To allow for greater visibility, two new fields have been added to the Provider Billing Activity Report.  ADJ – which shows the amount of adjustments or write offs to the invoice and Outstanding which allows for more visibility of the amount outstanding on the invoice.

              Configure Button Has Moved

              We’ve recently moved the Configure option from the More menu to a button on the sub menu when setting up new users.  This will reduce the amount of clicks needed to configure new staff for practices.

               

              Letter Writer Improvements

              Several new fields have been added to the letter writer mail merge library including reason for visit, notes associated with medical conditions including current, past and selected, preferred name and all providers.

               

              Patient Header 

              The hover state on the patient header is now shown in full without having to scroll up or down.

              Drug Recipe

              Your custom drug recipes now support more than 6 ingredients.

              Unread Mail Indicator

              On the patient record there is now an alert to show if this patient has any unread correspondence in any of the provider’s inboxes.  Click here to learn more.

               

              Prescribing Approval Process

              Prescribed authority prescriptions functionality has been improved with additional information now displayed on the approval screen including: Hotline Number, Patient Name, Patient Medicare Number, Patient DVA, Prescriber Number, Authority Form No and Authority item.

              These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product.

              See you next month for more exciting new features and functions within MediRecords.

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                MediRecords Product Update March 2021

                Product Update March 2021

                MediRecords Product Update: March 2021

                Megan Harker

                Megan Harker, Support Team Lead

                Big things have been happening in MediRecords already in 2021.
                New year, new staff and new features!

                Active Ingredient Prescribing

                The mandatory Active Ingredient Prescribing was instated on Feb 1stMediRecords released its’ new functionality in anticipation of this legislation and user may have found a slight change to their workflows.    

                Each prescription is now printed with the Active Ingredient of the medication, as well as the brand name if chosen.  There are exemptions from the requirement, and the full article can be found on our Knowledge Base here.

                Ability to add GAP to Agreements 

                Users can now add GAPs to Agreement invoices to transmit through Eclipse.  
                Health Funds such as Bupa and HBF only accept claims through the Agreement channel, and prior to this update, a gap was unable to be added onto the invoices transmitted through this channel.

                 

                Date of Service field is now seen in Unclaimed Amount

                Previously the screen only showed the invoice date for all unbatched invoices in this area, meaning the user needs to click into each invoice to check the date of service.  But no more! We’ve updated the screen to also include the date of service as well as the invoice date for ease of use.  

                 

                Theatre List Report 

                Specialists have access to a new report that contains information about their Procedures for a particular date. This can be found in More > Reporting > Patients > Theatre List Report. 

                 

                Investigations Defaults 

                Users can now adjust their preferences for which menu defaults in Investigations between All Requests and their Favourites. 
                This can be configured in the user preferences 

                Changes to Resource and Contact Creations 

                We’ve made some changes recently to the way resources and contacts are saved in MediRecords.  

                 Previously there were three areas to save your contacts and resources: 

                • Private – only the creator can see  
                • Practice – only those in the Practice can see  
                • Community – All MediRecords users can see 

                We have removed the ability to create Community resources and contacts to reduce the number of items in the grid when searching for these items.  Community contacts and templates will only be supplied by MediRecords 
                If you have a suggestion or requirement for a resource that would be beneficial for other MR users, please contact the Support Team. 

                Changes to Correspondence to the Patient App  

                We’ve recently made some changes to the way correspondence is sent to patients via the app.  The only correspondence sent to the app will be those that are marked as FINAL.  Anything in DRAFT will not be shared.   

                Multiple Patient Billing 

                Did you know MediRecords has the functionality to support multiple patient billing?  A function that would assist our users who service Residential Aged Care Facilities or any other clinics that see multiple patients for Medicare or DVA Bulk Billing.  
                This function can be found in Accounts > Sales, or can be accessed through the patient grid.  

                Contact our Support Team if you would like more information about Multiple Patient Billing.

                Number of Ingredients in Drug Recipes Extended

                For those practices who use Drug Recipes, you may have noticed that the ingredient listing has been extended to 6 ingredients from the previous 4.  This should make life a little easier for all our practices who use this function for comprehensive extemporaneous preparations.   

                This change came about from feedback from a valued customer just like you! 

                 

                If you need any help with any of these new features, or any others, then please don’t hesitate to contact our friendly support team via email at support@medirecords.com, on 1300 103 903 or through the chat function on your MediRecords webpage. 

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                  Is your clinical software ready for the new Australian Immunisation Register rules?

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                  Is your clinical software
                  ready for the new Australian Immunisation Register rules?

                  MediRecords Logo

                  Parliament recently passed new legislation outlining new rules around vaccination reporting to the Australian Immunisation Register, or AIR.

                  As PulseIT reported:

                  “All vaccination providers will now be required to report vaccinations to the Australian Immunisation Register (AIR) following the successful passage of a new law through Parliament last week.

                  Reporting to the AIR was previously at the discretion of vaccination providers but the new law means any COVID-19 vaccines, once approved for use and administered in Australia, must be reported to the AIR.

                  Seasonal flu vaccinations, which were previously only reported at a rate of about 50 per cent, must be reported to the AIR from March 1, and all other National Immunisation Program (NIP) vaccinations such as the MMR, HPV and pertussis vaccines, must be included from July 1.”

                  A link to their full article can be found on the PulseIT website.

                  This will leave many organisations planning COVID and other vaccine programs with a dilemma, as many clinical software providers do not support such an integration with the AIR.

                  Fortunately for MediRecords users, the platform supports the following features, and is ready for these changes already:

                  AIR

                  • MediRecords is fully integrated with Medicare and the Australian Immunisation Register (AIR).
                  • MediRecords supports the management of AIR claims and submissions across multiple practices from our leading AIR claiming dashboard.
                  • MediRecords supports automatic overnight batching and submissions of AIR claims
                  • Alternatively the system can be configured to support manual processing.
                  • MediRecords has been updated to support the new COVID-19 vaccination requirements.
                  • MediRecords is operating at scale across multiple locations.

                  Vaccination Module

                  • The MediRecords vaccination module supports state-based immunization schedules and COVID-19 vaccination requirements.
                  • The MediRecords module supports the filtering and segmentation of a cohort of multiple patients with the ability to bulk vaccinate.

                   

                  For help with using any of these features, or to discuss how MediRecords may support your organization following the AIR reporting changes, contact support@medirecords.com or call 1300 103 903.

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                    A thank-you message from our CEO & Founder, Matthew Galetto

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                    A thank-you message from our CEO & Founder, Matthew Galetto

                    MG-Profile

                    Matthew Galetto, CEO & Founder

                    In what has been an incredibly challenging year for healthcare workers, I would like to say thank you, on behalf of MediRecords, to all our customers who have played such a key role providing health care during these unprecedented times.

                    If there has been one positive to come out of such a difficult year it is perhaps the changes to the MBS that have delivered improved access to healthcare to their regular GP for so many people. The pandemic has forced the need for new models of remote and virtual care, highlighting the importance of the next generation of digital health technology. Technology that is based on industry standards and interoperable through cloud technology. Robust technology that is reliable to access, regardless of the healthcare setting, be it acute, secondary, or primary. We have been privileged to work with our all our partners and customers supporting their response to COVID-19 during 2020. 

                     

                    The ability to react and pivot has been a common theme this year. This was most evident when MediRecords was selected by Healthdirect to provide the clinical platform underpinning the National Coronavirus Helpline. I’d like to thank and congratulate not just our team, but also our partners at Healthdirect, VoiceFoundry and AWS for their incredible rapid response to public need, that saw us roll out a solution to thousands of users in a matter of days. And in a year where we have all been personally tested more than we could have predicted, we are privileged to have begun supporting The Blackdog Institute, as they lead the way in mental health research and support.  

                     

                    Closer to home, I am delighted our team have continued their excellent work supporting the day-to-day operations of our customers and further developing the MediRecords platform in response to customer feedback and industry need. Highlights include the greatly expanded functionality for specialists, integrations with technology partners that improve the utility of our products and aiding our General Practice users to be even more efficient in delivering care from the clinic or via telehealth. 

                     

                    The MediRecords team has rapidly expanded this year to meet an increasing need for digital health technology that is reliable, effective and supports existing and new models of care. Across Sydney and Brisbane our team has doubled in size this year, and this growth shows no sign of slowing down as we continue into 2021. An expanded team will allow us to focus even more on our customer needs.

                     

                    A cultural and industry wide shift is taking place in digital healthcare with regards to adoption of cloud technology. Whilst the pandemic may have pressed the accelerator, there is already a clear shift towards new models of virtual care that can only be serviced with modern technology, as evidenced by changes in funding models to drive the adoption of virtual health. Healthcare organizations will continue to have to pivot and adapt to new circumstances and require a configurable, adaptable, and scalable technology to enable this.  

                    The devastating news regarding recent outbreaks in NSW in what has already been a very difficult year, look set to continue into early 2021. However, with vaccinations scheduled from March next year we can be optimistic about the future. The way Australians have responded by adhering to social distancing requirements is tremendous, as has been our government’s response. I am encouraged that the vaccination rollout will also be well executed and managed during 2021 allowing us to return to a ‘new’ normal.

                    On behalf of the MediRecords team I would like to extend our appreciation for the continued support of our customers.

                    Finally, a special call out to front line health workers who are keeping us all safe and well. We wish you a Merry Christmas and a Happy New Year.