Keeping it real: Artificial Intelligence to dominate digital health-tech in 2024

Keeping it real: Artificial Intelligence to dominate digital health-tech in 2024

Twelve months ago, MediRecords made eight predictions about health-tech trends to watch in 2023. While we weren’t too far off the mark, it’s fair to say some of these emerging trends are still, well, trending. Nonetheless, as we welcome 2024, it’s time to look forward again.

 

Any health-tech pundit will have two words for you in 2024: Artificial Intelligence. This is because the AI genie is out of the bottle. The race is on to use this nascent technology in healthcare so that it is safe, secure, accurate, and unbiased. Here are some of the ways AI is being deployed — or will be:

Smart notes: Using AI assistants to translate consultations into clinical notes should mean less administration and more time for person-centred care. This doesn’t mean the AI is diagnostic, just smart enough to summarise a conversation into pertinent points, after listening to a telehealth or in-person appointment

Data-driven decisions: No two patients are exactly the same but algorithms can detect patterns across thousands of previous cases and predict the statistically most likely path forward. This will be the basis for health coaching, chronic disease and other illness management programs, hopefully providing timely information at ‘teachable’ moments that can alter and optimise patient outcomes.

Handy insights: Your handheld device or wearable is likely to know things about you before anyone else. How hard you tap the screen, your vocabulary, tone of voice, gait, facial expression, skin tone, heart rate, respiration, perspiration and oxygen saturation are signposts to your mental and physical health. Combining these data points will enable earlier interventions. Imagine how powerful this could be for triggering a call to a clinician or counsellor when a patient needs help or reminding someone to take their medication.

Getting under your skin: A drop of blood, a lick of saliva and other bodily fluid samples can help you find long lost relatives but also medications that work better for you and foods that make the orchestra in your gut microbiome play in tune. Consumer kits for quicker insights into fertility, fitness, faeces and more, will become readily available.

Coming to your sensors: Data will be harvested from sources including your phone camera, your clothing (See This AI-Powered Sock Could Revolutionize the Care of People With Dementia | Tech Times) and even your toilet (See This Futuristic Toilet Sensor Reads Your Pee to Measure Health – CNET). If it can be measured, it will be.

Next available: As competition for healthcare-consumer dollars increases, buyer power is boosted. Consumers will expect Uber-style technology to find the next available appointment and have their results and medications delivered, pronto. If funding and regulatory hurdles can be leaped, healthcare could potentially be delivered globally.

Ch-ch-ch-changes

Speaking of regulations, there’s much anticipation associated with the Federal Government’s recently released Digital Health Blueprint for the next decade; see:

The Digital Health Blueprint and Action Plan 2023–2033 | Australian Government Department of Health and Aged Care). A key commitment is that personal health data is available and interoperable – in other words useable — wherever you need care. MediRecords is actively involved in the Sparked community developing core national standards for FHIR (Fast Healthcare Interoperability Resources). We look forward to Federal incentives for adherence to new industry-wide data models so that healthcare organisations can seamlessly share information.

Looking within

The acclaimed US science-fiction author Ray Bradbury had the following to say about predicting the future: “Predicting the future is much too easy… You look at the people around you, the street you stand on, the visible air you breathe, and predict more of the same. To hell with more. I want better.”

This sentiment is central to MediRecords’ digital health wish list for 2024. We understand the job is never finished. Health tech can never stop striving to do things better, smarter and safer. MediRecords is building next-generation, cloud-connected healthcare. We can confidently predict we’ll be sharing major new product enhancements in coming months.

About MediRecords

MediRecords is Australia’s leading cloud electronic health record and patient management system. MediRecords is used by clinicians providing outpatient and inpatient care in community health, Defence, hospitals, emergency medicine, industry, universities, and telemedicine.

References

“Tremendous emerging demand”: The security and data challenge in Australian healthcare – Cloud – Digital – Security – CRN Australia

AI May Be on Its Way to Your Doctor’s Office, But It’s Not Ready to See Patients – KFF Health News

Amazon Health Launches New Initiative To Address Chronic Conditions (forbes.com)

Cardiology has embraced AI more than most other specialties (cardiovascularbusiness.com)

Health technology in 2024: Projections for AI, digital health, and more (chiefhealthcareexecutive.com)

Use Technology to Support Your Clinicians | HealthLeaders Media

Why Providence had to ‘blow up’ the old way of providing care with virtual nursing (beckershospitalreview.com)

https://www.healthcareitnews.com/news/addiction-recovery-provider-sees-success-ai-enabled-telehealth-meds-monitoring

https://www.beckershospitalreview.com/disruptors/google-says-medical-ai-tool-is-performing-at-an-expert-level.html

https://www.beckershospitalreview.com/digital-health/new-apple-headset-coming-in-february-could-be-used-by-hospitals.html

https://www.beckershospitalreview.com/innovation/a-recipe-for-magic-how-baptist-health-is-infusing-ai-into-all-levels-of-care.html

https://www.beckershospitalreview.com/healthcare-information-technology/mayo-clinic-inks-multimillion-dollar-deal-with-ai-startup.html

https://www.beckershospitalreview.com/telehealth/is-virtual-nursing-overstated.html

https://www.pulseit.news/australian-digital-health/ifhima-2023-digital-health-adoption-in-primary-care-and-the-covid-effect/

https://www.healthcareitnews.com/news/how-ai-powered-clinical-notes-api-could-boost-telehealth

https://www.healthcareitnews.com/news/why-ai-will-never-eliminate-need-pharmacists

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    Innovative solutions: Transforming patient care with next-gen AI

    Innovative solutions: Transforming patient care with next-gen AI

    Using generative AI for almost-instant, accurate clinical notes is rapidly gaining momentum, with smart solutions emerging in Australia and globally.

    And telehealth may be one place this tech shines brightest.

    The fever-pitch buzz around generative AI in healthcare is not surprising, since it was valued at more than $1 billion last year, and poised to reach $22 billion by 2023.

    Documentation burden

    “With clinicians overloaded and staff shortages worsening, improving clinical documentation, workflow and optimisation of electronic medical records is more critical than ever,” as Dr Simon Wallace wrote in The Medical Republic this year.

    A survey last year of 1,000 UK doctors, nurses and allied health professionals revealed they spent an average of 13.5 hours per week generating documentation, up 25% in the last seven years.

    Here and now

    A team of Aussie doctors, designers and engineers at Heidi Health aims to “give healthcare providers superpowers” with their generative-AI clinical-notes tool. It records and transcribes consults, then transforms them into “whatever you need next — specific forms, patient explainers — or something else, just ask Heidi”.

    Being present

    Dr Shiv Rao, a US cardiologist and CEO of a Abridge, a vendor of generative-AI clinical documentation tech, told Healthcare IT News: “ … [Turning patient conversation into highly professional notes with quality and accuracy … [means] that we could refocus our profession on what matters most – being present and listening.”

    “We could all but eliminate the administrative load that has eroded the quality of doctor-patient conversations and has famously broken the spirit of many clinicians,” he said.

    The power of more than one

    Solutions that pair AI with existing tech are booming. For example, APIs have been developed to seamlessly integrate SOAP notes and other clinical notes into workflows and virtual-care platforms.

    Telehealth was fertile ground for AI, according to Kwindla Hultman Kramer, CEO at AI-video-audio specialist company Daily.

    “All audio is already being captured digitally, ready for transcription and summarisation. This makes telemedicine a good starting point for adding new AI tools into healthcare workflows,” he told Healthcare IT News.

    Safety first

    While it is acknowledged that generative AI in healthcare will have to address concerns about whether tools are safe, equitable and adhere to privacy requirements, internationally, countries are co-operating to create a safer future with AI.

    In November, Australia, and 27 countries including the EU, US, UK, and China, signed the Bletchley Declaration. This agreement encourages the safe, ethical, and responsible development of AI, focusing on human-centric, trustworthy, and responsible usage.

    The federal Minister for Industry and Science, Ed Husic, said while there is immense potential for AI to do a lot of good in the world, “there are real and understandable concerns with how this technology could impact our world”. 

    “We need to act now to make sure safety and ethics are in-built. Not a bolt-on feature down the track,” he said.

    MediRecords is an electronic health record and patient management system platform well suited for enabling and underpinning innovative new technology, including AI tools.

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      8 health-tech trends to watch in 2023
       

      8 health-tech trends to watch in 2023

      Tim Pegler

      Tim Pegler - MediRecords Senior Business Development Manager

      The pandemic years have been actioned-packed for health-tech. What have we learned and what can we expect from 2023?

      1. The cloud is (still) coming 

      Based on conversations with customers, the market is increasingly aware of the security and infrastructure benefits of shifting to cloud. So why is the transition so slow? Partly because the healthcare industry is often understaffed, time poor and therefore change averse. The good news is that those who embrace fresh and more flexible technology rarely look back.

      Speaking of shiny and new…

      2. Robots are here to help 

      Staff shortages due to illness, burnout and pandemic-related workforce changes necessitate doing more with less. We can expect automation to play a bigger role in repetitive tasks, and robots to play support and even investigative roles.

      Exhibit A: Robot dietitian RMC adds robot dietician (thetandd.com)

      Exhibit B: Robot meds Mayo Clinic picks up stake in startup making pill-sized robot (beckershospitalreview.com)

      Exhibit C: AI bed management NUHS’s AI platform predicts bed state 2 weeks in advance | Healthcare IT News

      Exhibit D: Robot cleaning crews Cameron employs robots to super clean facilities | Heraldrepublican | kpcnews.com

      The automation trend also means…

      3. Lock in telehealth

      Virtual and remote care are generally cheaper than hospital beds (How to implement a virtual ED in 10 weeks – Wild Health Summits : Connectivity) and more consumer friendly than queuing for in-person care (see The cost and carbon savings of telehealth, quantified (beckershospitalreview.com)). Virtual mental health care, in particular, appears to be cementing its role. However, digital literacy and equitable access to technology, including Internet coverage, can be barriers to care.  Successful virtual care hinges on having accurate information, tools and help whenever needed so…

      4. Maybe it’s time to make new friends

      Difficulty accessing developers and tight tech budgets mean partnering can be the faster (and cheaper) path to product enhancement, in contrast to D-I-Y builds. Which means…

      5. Interoperability is king

      Products designed for integration have a strategic advantage over those that have not committed to interoperability at their core. Speaking the same language helps and Fast Health Interoperability Resources (FHIR) (Welcome to the HL7 FHIR Foundation) are the way to future-proof your health tech. Another interoperability truth is…

      6. Clean data counts

      Making sense out of a hotchpotch of data dropped into a free-text box is time consuming and painful for data analysis. Storing information in a logical, consistent and correctly coded format (MediRecords uses SNOMED CT AU SNOMED CT-AU and Australian Medicines Terminology June 2022 Release | Australian Digital Health Agency) helps the data wranglers do their thing. Quality, clean, actionable data has value and needs to be kept safe because…

      7. Cyber attacks are on the rise

      US data shows ransomware attacks more than doubled from 2016 to 2021 (JAMA Health Forum – Health Policy, Health Care Reform, Health Affairs | JAMA Health Forum | JAMA Network). The UK and Australia are also under siege. Minimising risk is mandatory and, while no system is risk-free, cloud technology allows you to outsource security management and those never-ending software updates so you can concentrate on core business.  This is important because…

      8. Change is gonna come

      Australian governments are still exploring how to introduce systemic change following royal commissions into aged care and mental health services (Victoria). Royal commissions are ongoing into disability, and defence and veteran suicide. The Australian Digital Health Agency is promoting collaboration and reform. NSW is working on a Single Digital Patient Record (SDPR). Victoria is moving toward a health-information exchange system, connected to a statewide Mental Health Client Management System. Queensland is pursuing better health information connectivity and remote monitoring options. Tasmania has a digital transformation strategy underway. There are versions of virtual emergency departments emerging across Australia…

      Buckle up. 2023 could be a wild ride.

      About MediRecords

      MediRecords is a FHIR-enabled, true cloud clinical platform with ePrescribing and telehealth integrations. MediRecords supports GPmultidisciplinary and specialist clinics across Australia and is working with Queensland Health, the Victorian Virtual Emergency Department and the Australian Defence Force on innovative models of care delivery. Please book a demo if you’d like to discuss solutions for your business.

      Want to dive deeper? Further reading below:

      2023 predictions: Health tech suppliers give their verdict (digitalhealth.net)

      What health tech trends CIOs are focused on in 2023 (beckershospitalreview.com)

      Virtual everything, asynchronous care, sustainability: Healthcare innovation predictions for ’23 (beckershospitalreview.com)

      CMIOs on what to project for 2023 (beckershospitalreview.com)

      Digital Health Review of the Year 2022

      MR.R4.CORE\Home – FHIR v4.0.1 (medirecords.com)

      Report: Telehealth accounts for about 10% of outpatient visits | MobiHealthNews

      The King’s Fund interoperability report highlights relationships and tech (digitalhealth.net)

      Russian hacking group ‘KillNet’ targets US healthcare (beckershospitalreview.com)

      2023 forecast: 7 big-picture goals for hospital leaders (fiercehealthcare.com)

      Top 10 hospital and payer trends to watch in 2023 | Healthcare Finance News

      National Digital Health Strategy and Framework for Action | Australian Digital Health Agency

      Digital Health Transformation – Improving Patient Outcomes 2022-2032 | Tasmanian Department of Health

      DOH-Strategic-Plan-Nov-2022-update.pdf (health.qld.gov.au)

      victorias-digital-health-roadmap.pdf

      Single digital patient record set to deliver vastly improved patient experience | eHealth NSW

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