Sizzling summer updates

January 21, 2025

Sizzling Summer Updates

The MediRecords team is turning up the heat this summer with a range of exciting product enhancements!

Inspired by user feedback and our team’s appetite for innovation, the enhancements include streamlined prescribing and clinical workflows, centralised billing for multi-practice sites, user customisation options and much more. These sizzling updates are designed to boost efficiency and enhance your experience with MediRecords!

Check out the enhancements below, and stay tuned for even more enhancements that will supercharge your productivity and elevate your care this summer. First release for these new features is scheduled for 27 January 2025.

Enhancement Name

Enhancement Description

Availability

Prescribe menu labelling update


The prescribing drop-down menu options are being renamed to provide clearer, more intuitive labels, ensuring prescribers can easily understand their actions. There are no functional changes, just improved labels for ease of use:

  • E-Prescribe → Save Draft (eRx)
  • E-Prescribe and Print → ePrescribe
  • Prescribe → Save Draft (Paper)
  • Prescribe & Print → Prescribe (Paper)
  • Prescribe and New → Save and New (Paper)

This update aims to enhance user experience by offering more transparent and descriptive button labels.

All customers

(Standard and Premium)


Enhanced dose list & search function

The Dose menu in the prescribing window will soon include additional options and a search feature. This update will support prescribers, particularly in medicinal cannabis clinics, by offering more accurate dose choices, such as 0.5ml or 1 puff, and saving time when creating prescriptions. The new search functionality allows providers to quickly find the doses they need and easily save them to their Favourites, eliminating the need to manually enter doses for each prescription.

All customers

(Standard and Premium)


New medicinal cannabis forms in Drug Recipes

The Drug Recipe form list will soon be expanded to include Dried Herb, Dried Flower, and Cartridge options. This update will provide medicinal cannabis clinics and prescribers greater flexibility, allowing them to describe medications more accurately and streamline the prescription process.

All customers

(Standard and Premium)

Enhanced Route List & search function in Drug Recipes

The Drug Recipe Route list now aligns with Medications for improved accuracy in electronic prescribing, with a new search function to streamline recipe creation.

All customers

(Standard and Premium)

PBS/RPBS filter enhancement

Easily filter out non-PBS/RPBS medications to streamline prescribing for patients eligible for reduced pharmacy costs. The filter can be applied across drug searches, Drug Recipes, Drug Classes, and Favourites, ensuring you only see PBS/RPBS-listed medications, saving time and improving prescribing accuracy. Ideal for providers who prescribe predominantly from the PBS/RPBS list, such as GPs who bulk bill.

All customers

(Standard and Premium)

Enhanced medication view: Added Prescribed As, Days Between Repeats and Annotations

The Expanded Medication View will soon include Prescribed As, Days Between Repeats, and Annotations, allowing prescribers to easily review key prescription details and how medications were prescribed, all within the Medications grid.

All customers

(Standard and Premium)

Extended Prescription Preview Area

The Prescription Preview display area will be expanded and headers added, enabling users to easily view prescription information from any page in the prescribing workflow, at any time.

All customers

(Standard and Premium)

AIR Claim Status & Failure Messages in Immunisation Grid

AIR Claim Status and Failure Messages will be added to the patient’s Immunisation Grid, allowing users to quickly view the status of outstanding claims or check if an immunisation has been successfully claimed, all within the patient context. This update will help streamline the process of managing immunisation claims.

All customers

(Standard and Premium)

New Clinical Templates

Discover a comprehensive suite of new clinical templates designed to enhance assessments, streamline care delivery, and support informed decision-making. These include:

  • Observations: Range of Motion (ROM) Upper Limb, Range of Motion (ROM), Lower Limb, Audiogram
  • Examinations: Absolute Cardiovascular Risk Assessment (CVD), Pain Scale Assessment, Glasgow Coma Score/Scale, Eye-Enhanced, Anthropometry, Sharpened Romberg, Neurovascular
  • Health Assessments: Alcohol Use Disorders Identification (AUDIT), Post-traumatic Stress Disorder Checklist (PCL-5)

All customers

(Standard and Premium)

Enhanced Centralised Billing for multi-location practices


MediRecords recently introduced Centralised Billing, enabling users to easily create and manage multiple practices within a single MediRecords customer account. This feature simplifies payment management for organisations with multiple locations. In our upcoming release, you’ll be able to select the desired practice directly from the Invoices, Quotes, Adjustment, and Payment screens. This update will save you time, reduce clicks, and create a more efficient billing process.


For instructions on how to enable Centralised Billing, visit our Knowledge Base article here.

All customers

(Standard and Premium)

Invoice Notes enhancement

Invoice Notes will soon be updated regardless of the invoice status. Previously, the Notes field was disabled once the invoice transitioned away from 'On Hold,' preventing users from capturing important updates like payment delays or awaiting cheque details. With this enhancement, users can maintain a running commentary and add any relevant information about the invoice at any stage, ensuring full visibility and better tracking throughout the payment process.

All customers

(Standard and Premium)

New Account Notes feature

A new feature for adding, updating, and managing account-related notes will soon be available in the billing section of the Accounts Tab. With the upcoming Notes feature directly in the Accounts tab, you’ll be able to capture and access account-specific notes without leaving the billing area. This update will streamline your workflow, keep patient records organised, and ensure important account details are always easily accessible.

All customers

(Standard and Premium)

Credit information added to Invoice

The credit and balance due information will be added directly to the invoice, providing increased visibility of the patient’s account. This enhancement streamlines billing by making it easier to track payments and balances when billing from an appointment or the Waiting Room.

All customers

(Standard and Premium)

Admission Notes Custom View

The Admission Notes Custom View allows users to personalise their experience by choosing between the existing summary view (the new default option) or a new detailed preview option. This enhancement eliminates the need to open each individual note, enabling users to quickly navigate through patient notes. By saving time and reducing clicks, this feature streamlines the workflow and improves overall efficiency.

Admissions Customers (Premium)

Want to know more about the upcoming features?

Current customers can contact their Customer Success Manager or email  success@medirecords.com for more details.

New to MediRecords? Click the button below to schedule a demo with our Sales team!

Book a demo

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    Deposits in MediRecords: A Smarter Way to Manage Pre-Payments and Patient Credits

    December 04 , 2024

    Deposits: A smarter way to handle pre-payments and patient credits

    Deposits is now live in MediRecords, providing practices with an easy and organised way to manage pre-payments and payment plans.

    Designed for practice managers, billing agents, administrative staff, surgeons, and specialists, Deposits offers an intuitive way to handle funds from the initial quote, right through to the final payment.

    With Deposits, users can easily record pre-payments, hold credits in a patient’s account, and apply funds directly to invoices as needed. This dedicated space for deposits in each patient’s account eliminates the need for manual tracking, creating a clear and easy payment process. Deposits provides flexibility to distribute funds across multiple invoices, making it ideal for a range of scenarios—from pre-paid sessions to payments for high-cost surgical procedures.

    A new Centralised Billing configuration allows practices with multiple locations to create deposits for different practices within the same MediRecords customer account, without needing to change the viewed practice. This is a game-changer for multi-location practices or practices with central billing teams, providing a more streamlined experience across locations.

    MediRecords Product Owner Megan Harker said, “Deposits is designed to be streamlined and flexible. Our goal was to create a feature that could support all service offerings—whether it’s capturing a booking fee when scheduling an appointment or maintaining a record of an incremental payment plan leading up to a procedure. We also prioritised making Deposits information-rich, ensuring that every transaction is recorded in real time, both in the patient record and in reporting.”

    Key Benefits of using Deposits
    • Easy tracking: Record and track deposits within the patient’s account. A detailed transaction history is available at a glance.
    • Flexible application across invoices: Apply funds to one or multiple invoices, or combine deposits into a single payment when covering multiple services.
    • Refund and credit options: Refunds can be issued to the patient or held as a credit for future use, providing flexibility for various patient payment preferences.
    • Detailed reporting: A dedicated Deposits Report tracks every movement throughout the deposit’s lifecycle, from creation to allocation and refunds. This ensures your practice’s financial incomings perfectly match the bank statement.
    • Centralised billing for multi-location practices: Create and manage deposits across multiple practices within the same MediRecords customer account, simplifying payment management for practices with multiple locations.
    What makes MediRecords Deposits unique? 

    MediRecords Deposits goes beyond traditional deposit management by allowing deposits to be shared across multiple providers. This is especially useful for surgical procedures that involve multiple billing parties. A single deposit can be used to pay the primary surgeon, assistant, and anaesthesiologist—all from the same payment.

    Our platform also clearly distinguishes between patient credits and outstanding balances, enabling practices to view unpaid invoices alongside available credits in real-time. This structure reduces guesswork in financial reconciliation and promotes more accurate, efficient practice management.

    Ready to start using Deposits in MediRecords? 

    If you would like to read more on how to use Deposits, please visit the following Knowledge Base articles:

    Example use case: General practice 

    Emma books a consultation with her GP and makes a $50 deposit to secure her appointment. After the consultation, the clinic generates an invoice for $120, applies the deposit, and Emma pays the remaining $70 with her credit card, all in one seamless transaction.

    Alternatively, if Emma books an appointment and pays a deposit, then needs to cancel, the clinic’s no-show policy allows them to refund $30 while retaining $20 as a cancellation fee, all tracked and processed through MediRecords’ Deposits feature.

     

    Example use case: Surgical procedure 

    John needs a $10,000 surgical procedure but can’t pay the full amount upfront. The practice uses MediRecords’ Deposits feature to set up a payment plan, allowing John to pay in instalments leading up to the surgery. Once the procedure is completed, the practice consolidates these instalments and allocates the funds across invoices for the primary surgeon, assistant surgeon, and anaesthesiologist.  This streamlined process ensures that the practice can easily track payments and maintain accurate financial records while offering flexibility to both the patient and the healthcare team.

    Frequently asked questions

    Deposits is designed for practice managers, billing agents, administrative staff, surgeons, and specialists who need a reliable method to handle pre-payments, especially for high-cost procedures or multiple-session treatments.

    You can record a deposit directly in the patient’s account. Detailed instructions are available in the Knowledge Base under “How to Create a New Deposit?”. 

    Yes, deposits can be distributed across multiple invoices, making it easy to manage payments for multi-service scenarios or complex billing cases.

    Yes, MediRecords offers a dedicated transactional report for deposits, so every deposit’s movement is recorded and can be easily reviewed.

    While there is a field available to earmark a deposit for a particular provider, this does not restrict the deposit to only that provider when it is applied to a payment. This flexibility allows a single deposit to be shared among all applicable staff members. For example, a primary surgeon, assistant, and anaesthesiologist can all be invoiced using the same deposit.

    Yes, with Centralised Billing configuration, users can create a deposit for a different practice within the same MediRecords customer account, without switching views.

    A deposit is a holding of funds, so it will not appear on any financial reports as “income” or “payment” until it is allocated to a payment. Similarly, it will only appear on the Banking Report once (on the day it is received) and not again when it is allocated to a payment.

    The deposit portion of the payment will be reallocated to the patient’s credit pool, making it available for allocation to a new payment, if desired. If a full refund is needed (meaning the money is returned to the patient) a refund of the deposit can also be processed.

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    MediRecords teams with Heidi Health for smarter clinical notes
     

    September 25, 2024

    MediRecords teams with Heidi Health for smarter clinical notes

    AI note-taking technology to streamline clinical documentation will be available in MediRecords from October.

     

    The leading cloud electronic health record and practice management system will offer an integration with Heidi Health’s AI Medical Scribe, enabling clinical consultations to be transformed into notes or documents in seconds. Doctors will not need to log into a separate software system, or cut and paste across browser tabs, thanks to embedded Heidi capability inside MediRecords.

    Supporting millions of sessions per month, Heidi generates documents such as referral letters, clinical notes and Care Plans. With Heidi scribing, doctors can type less and reclaim time for patient care — or better work life balance.

    MediRecords Founder and CEO Matthew Galetto said: “Everything we can do to improve working conditions for clinicians helps them provide better patient outcomes. We are excited about partnering with Heidi Health and our other AI initiatives on the way.”

    Heidi Health Founder and CEO Dr Thomas Kelly said: “As a clinician, I recognise that doctors rarely experience benefits from introducing new tools. Heidi is the rare case where simply clicking a button can be life-changing, saving hours of work each day. We’re proud to be partnering with MediRecords, who have led the industry in cloud, interoperability and now, AI.”

    Heidi Health data shows clinicians spend more than two hours per day on tasks other than patient care, losing up to $66,000 annually as a result. AI scribe technology means they can work up to twice as efficiently. Doctors who use Heidi report “getting home on time” and “taking their lunch break again.”

    With a Heidi subscription, MediRecords users can launch AI ambient technology from their clinical dashboard, transforming consultations into templated notes for review by the user. Once reviewed, the notes are automatically added to MediRecords’ Today’s Notes field. Heidi Health technology is GDPR and APP (Australian Privacy Principles) compliant and ISO27001 and SOC2 accredited for security.

    MediRecords is a multidisciplinary EHR and PMS system used by clients including Queensland Health, the Victorian Virtual Emergency Department and soon to be deployed by the Australian Defence Force.

    Media inquiries

    To arrange to speak with Mr Galetto, or for further information on MediRecords, please email Tim Pegler or call 0435 444 690.

    To arrange to speak to Dr Kelly, please email leah@heidihealth.com.

    Key features MediRecords customers can expect with Heidi AI Medical Scribe

    AI Scribing

    Rely on high-quality AI scribing for consultations lasting up to two hours, ensuring detailed and accurate notes.

    Multilingual Scribing

    Benefit from Heidi AI Scribe in 26 languages, supporting diverse patient communities.

    Smart Transcription

    Upgrade from traditional dictation to smart transcription. No need for manual commands like "Full stop. New line."

    Custom Templates

    Create your own note formats or choose from pre-built templates to suit your clinical workflow.

    One-Click Access

    Once configured, you can open Heidi AI Scribe directly within MediRecords without the hassle of separate logins.

    Auto Documentation

    Following clinical review, Heidi AI Scribe adds notes to Today’s Notes, streamlining your documentation process.

    Interested in finding out more about Heidi AI Scribe in MediRecords?

    Complete the form below, and a member of our team will be in touch. 


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    MediRecords wises up on CSIRO’s Smart Forms for Healthcare
     

    May 01, 2024

    MediRecords wises up
    on CSIRO’s Smart Forms
    for Healthcare

    Leading cloud healthcare technology company MediRecords is deploying CSIRO’s open-source Smart Forms software to develop FHIR forms for rapid deployment into clinical use. 

    The initiative will see Smart Forms technology deployed in the MediRecords platform, enabling faster access to new clinical assessment tools and patient surveys. 

    The first Smart Form, a Falls Risk Assessment, is expected to be available in MediRecords this month. 

    Commissioned by the Commonwealth Department of Health, Smart Forms technology was developed to improve health assessment procedures and clinical information sharing, leading to better patient outcomes. This was first demonstrated through the Aboriginal and Torres Strait Islander Health Check Assessment Smart Form. 

    Standardised forms can streamline how clinicians capture patient data and simplify how this data is made available for research and other analysis. 

    MediRecords Integrations Lead Sanjeed Quaiyumi said Smart Forms would accelerate the introduction of new health assessments within MediRecords. 

    “MediRecords is laying the foundations for the adoption of Fast Healthcare Interoperability Resources (FHIR) in the broader health ecosystem, having developed and implemented an extensive library of FHIR and API resources. Smart Forms provide an exciting new way to gather and share data.” 

    What are Smart Forms? 

    Smart Forms conform to the HL7 FHIR Structured Data Capture and SMART App Launch Implementation Guides, ensuring seamless interoperability between clinical systems and applications. This standardised approach facilitates exchange of electronic health information across a diverse range of platforms. 

    Key benefits of Smart Forms include: 

    • Interoperability: Facilitating seamless data exchange between FHIR-enabled healthcare applications and systems 
    • Adaptability: Customisable forms tailored to specific clinical contexts and user needs 
    • Standardisation: Adherence to standardised data formats and coding conventions for consistency in healthcare data representation 
    • Security: Robust security measures to safeguard patient data and maintain privacy 
    • User-Friendly Interface: Designed for accessibility across various levels of technical expertise 
    • Enhanced Workflow Efficiency: Streamlined data capture, retrieval, and exchange processes for improved decision-making and patient care coordination. 

    MediRecords will use Smart Forms to expand its range of clinical templates, starting with the Falls Risks Assessment and extending to inpatient Admissions and Primary Care Assessments forms. 

    This initiative underscores MediRecords’ commitment to driving innovation and enhancing healthcare outcomes through cutting-edge technologies. By harnessing the power of CSIRO’s Smart Forms, MediRecords aims to significantly improve data capture options, providing clinicians with advanced tools for delivering personalised patient care. 

    MediRecords actively participates in the Sparked FHIR Accelerator community. Sparked is a collaboration between Department of Health and Aged Care, the Australian Digital Health Agency, HL7 Australia and CSIRO’s Australian e-Health Research Centre. 

    Media inquiries:

    For media inquiries or further information, please contact MediRecords Senior Business Development Manager Tim Pegler via tim.pegler@medirecords.com. 

    References: 

    Home – AU Core Implementation Guide v0.3.0-ballot (hl7.org.au) 

    https://aehrc.csiro.au/wp-content/uploads/2023/11/2022_23-AEHRC-Annual-Report.pdf 

    https://www.aihw.gov.au/reports/indigenous-australians/indigenous-health-checks-follow-ups/contents/timeline-of-major-developments-in-health-check-imp  

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    Email on Demand is now live on MediRecords
     

    November 30, 2023

    Email on Demand is now live on MediRecords!

    Enhance your communication workflow with Email on Demand –
    MediRecords' latest feature!

    We are excited to share that Email on Demand is now live on the MediRecords platform! This new feature allows our users to send emails directly from MediRecords, removing the need to download files or switch between applications. By using our new email solution, users can streamline their communications, save resources, and have more time for patient-focused care.

    Users can now access Email on Demand from the Universal Communications Bar, which is located at the top right-hand corner of the MediRecords platform. When users click on the email icon, they will see a pop-up window where they can compose and send an email. Users can also attach documents from MediRecords files or from their local device.

    When using Email on Demand within a patient record, users can simply tick the checkbox to Select Current Patient, and the Recipient and Regarding fields will be automatically filled with the applicable details.

    Email on Demand is a useful feature that helps to optimise workflows and efficiency with benefits including:

    • Emailing clinic rosters and staff updates to internal practice users
    • Sending attachments to patients such as a Health Summary, Care Plan, prescriptions, medical certificates, and education resources.
    • Sending multiple document attachments to external healthcare professionals, regarding a specific patient.

    If you would like to read more on how to use Email on Demand, please visit the following articles from our Knowledge Base:

    Interested in exploring Email on Demand further? Book a demo with our Sales team, and discover how Email on Demand can help to optimise your practice’s communications.

    Play Video

    Frequently asked questions

    Any document created as a New Letter or Imported into the Correspondence OUT grid will be available to be attached, provided that the letter status is Final. This means Investigation Requests, Invoices, Patient Education, and more, can be sent via email after being uploaded to the Patient’s Correspondence.

    While you won’t be able to receive a direct reply into MediRecords, you can include Reply-to instructions in the body of your email. All emails will come from a clear no-reply email address with an embedded footer that also indicates the inability to receive replies.

    Yes, you can send as many emails as you like, however you will be unable to include multiple recipients on one email at this stage.

    To keep your email safe and secure, the recipient’s email address must be confirmed and saved within a Patient Record or Contact.

    As with most email servers, a failure to deliver can take a long time and is not always immediately apparent. While you won’t be able to see a delivery status within MediRecords, if you’re concerned your email has not reached its destination, please speak to our Support team.

    A sent email will be logged as a Task in the Activities screen, and within the Patient’s Activities tab. This entry will include comprehensive details of the email, including all recipient and patient information, and even whether a file was attached or not, to provide peace of mind that your email went to the right place, and that you didn’t forget to attach that document.

    MediRecords utilises SMTP Port 587, as do many other major industry mail clients, such as Microsoft Outlook and Apple Mail. This is highly secure, encrypted and reliable, with additional layers of security compared to other ports.

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      Investigations: Improvements & new features
       

      November 27, 2023

      Product Update

      Investigations: Improvements & new features

      How MediRecords is introducing smart new ways to manage Investigations requests and results.

      In MediRecords, ‘Investigations’ comprise the pathology and radiology Requests and Results that are housed within a Patient Clinical File.

      Once a patient has completed a test or scan, if the MediRecords practice is using Secure Messaging, results are sent direct to the MediRecords Inbox where clinicians can review the contents, create any follow-up recall activities, and link these to the Patient Clinical File. Alternatively, the practice may choose to manually upload results via the Inbox or the Patient Result Grid.

      MediRecords has recently updated the Investigations feature with new features to make workflows more efficient and convenient. Here are some of the benefits our users will enjoy thanks to improvements across Investigations:

      Save time and hassle: Easily renew a request by duplicating a prior request with the same details. These pre-filled referrals are beneficial for monitoring chronic conditions and for recurring tests. For example, suppose a patient needs a blood test every three months to check their cholesterol level. In that case, the clinician can simply renew the previous request and send it to the pathology provider without having to fill most of the details again.

      Keep track of patients’ results: Users can now link a Patient Result to the original Request from within the Patient Result Grid, to allow an end-to-end workflow for manual and/or paper results. This new feature enables users to close the loop for manual results by allowing them to connect two items and then update the Status of the original Request to Partially or Fully Received, with a couple of clicks. For example, if a patient has completed a chest x-ray to diagnose possible pneumonia, the clinician can easily link the Result to the Request from the Patient Result Grid, then update the Status of the Request to indicate that the Results have been received and reviewed

      Work at your own pace: Create a draft request and save it for later. This allows clinicians to add information or make changes. before marking a Request as outstanding. This becomes particularly useful when a patient may require a radiology test or scan, but pathology tests need to be completed prior. The clinician can create a draft Request and save it in the patient’s record. They can then edit the Request later to add more details (e.g. outcome of pathology results).

      Customise workflows & allocate new levels of priority: Our new priority fields provide more options on the level of urgency (e.g., routine, urgent, ASAP, STAT) of a request. We have also added new filters to help sort and search for patient requests and results.

      If you would like step-by-step instructions on using Investigations, please visit the following articles from our Knowledge Base.

      If you would like to book a demo, please contact our Sales team by clicking the button below.

      Book a demo

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        MediRecords Feature Release: Email on Demand
         

        October 25, 2023

        Feature Release: Email on Demand

        Email correspondence to your contacts and patients from any screen in MediRecords with Email on Demand.

        We are excited to announce that Email on Demand is being released very soon, a highly anticipated feature that allows our users to send emails from MediRecords with ease. Users will be able to send emails directly from MediRecords, without having to download files or switch between applications. By integrating our new email solution into MediRecords, users can simplify their communications processes, reduce administrative overhead, and expedite patient care. 

        Email on Demand is accessible from the Universal Communications Bar, which is in the top right-hand corner of the MediRecords platform. This feature allows users to securely send an email to any contact or patient in their database from any MediRecords screen. Whether they are in the Patient Clinical Dashboard, Appointments, or Billing screen, they can use this feature to share key information & attachments with patients and contacts.

        Play Video

        Email on Demand is designed to be easy to use and reduce errors when selecting recipient or patient details. When users are viewing a Patient Record and open Email on Demand, they can tick the checkbox to Select Current Patient, and the Recipient and Regarding fields will be automatically populated with the patient details. Users can also search for any contact or patient in their database from the Recipient field.

        The Send button will become Active when all required fields (Recipient, Subject and Message) have been populated. Before sending an email, a pop up will appear to ask the user to confirm the details are correct. The user can either Cancel or Continue. If the user cancels, the pop up will close and the user can edit the email. If the user continues, the pop up will close, the email will be sent, and the Email screen will reset.

        Email on Demand is a convenient feature that helps to enhance workflows and productivity. Users can use Email on Demand for various purposes, such as:

        • Emailing clinic rosters & updates to internal practice users 
        • Sending attachments to patients such as a Health Summary, Care Plan, prescriptions, medical certificates and education resources.  
        • Sending multiple document attachments to external healthcare professionals, regarding a specific patient. 

        To read more on how to use Email on Demand, please visit the following articles from our  Knowledge Base.

        If you would like to book a demo, please contact our Sales team here.

        Frequently asked questions

        Any document created as a New Letter or Imported into the Correspondence OUT grid will be available to be attached, provided that the letter status is Final. This means Investigation Requests, Invoices, Patient Education, and more, can be sent via email after being uploaded to the Patient’s Correspondence.

        While you won’t be able to receive a direct reply into MediRecords, you can include Reply-to instructions in the body of your email. All emails will come from a clear no-reply email address with an embedded footer that also indicates the inability to receive replies.

        Yes, you can send as many emails as you like, however you will be unable to include multiple recipients on one email at this stage.

        To keep your email safe and secure, the recipient’s email address must be confirmed and saved within a Patient Record or Contact.

        As with most email servers, a failure to deliver can take a long time and is not always immediately apparent. While you won’t be able to see a delivery status within MediRecords, if you’re concerned your email has not reached its destination, please speak to our Support team.

        A sent email will be logged as a Task in the Activities screen, and within the Patient’s Activities tab. This entry will include comprehensive details of the email, including all recipient and patient information, and even whether a file was attached or not, to provide peace of mind that your email went to the right place, and that you didn’t forget to attach that document.

        MediRecords utilises SMTP Port 587, as do many other major industry mail clients, such as Microsoft Outlook and Apple Mail. This is highly secure, encrypted and reliable, with additional layers of security compared to other ports.

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          MediRecords makeover brings new features for multidisciplinary care

          August 11, 2023

          Media release

          MediRecords makeover brings new features for multidisciplinary care

          Innovative cloud electronic health record company MediRecords has released a major makeover of its entire platform, including new features supporting team-care.

          The MediRecords 2.0 release implements a new user interface designed to optimise screen space, simplify navigation, and increase prominence for alerts and notifications.

          Another new feature is a universal communications bar for real time chat between team members from anywhere in MediRecords, with email integration coming soon.

          In recognition of healthcare providers’ increasingly fragmented work lives, clinicians can now see a calendar view that shows their appointments across multiple clinics.

          MediRecords has also introduced multi-factor authentication, which bolsters existing security options, such as Azure Active Directory integration.

          A major program of work throughout 2023 will see additional features released, including:

          • Case Management
          • Group Appointments
          • An inpatient module with admissions, charting, handovers, and medication management
          • Letter writer tool upgrade
          • Email on demand
          • Payments integration.

          MediRecords founder and Chief Executive Officer Matthew Galetto said providing the flexibility to support multidisciplinary, value-based care was central to the platform redesign.

          “The Federal Government’s Strengthening Medicare Taskforce pointed to the importance of multidisciplinary care in general practice and allied health. MediRecords is committed to supporting new ways of delivering connected care to people with chronic conditions, wherever they are in Australia.”

          MediRecords clients include virtual emergency departments, private hospital consulting suites, government agencies, telehealth and virtual care providers, general practitioners, specialists, and multidisciplinary clinics.

          Media inquiries

          To arrange to speak with Mr. Galetto, or for further information on MediRecords 2.0, please email Tim Pegler or call 0412 485 146.

          ABOUT MEDIRECORDS

          Established in 2014, Australian digital health technology company MediRecords offers a flexible and scalable cloud-hosted electronic health record and patient management system used across the continuum of Australian healthcare.

          MediRecords has significant contracts with Queensland Health and the Department of Defence. In March 2020, MediRecords and healthdirect collaborated to deliver the National Coronavirus Helpline, which was an integral part of the Australian Government’s response to the Coronavirus (COVID-19) pandemic.

          For further information, visit MediRecords.com

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            MediRecords 2.0: Experience a refreshed and intuitive design

                June 13, 2023

            MediRecords 2.0: Experience a refreshed and intuitive design

            MediRecords 2.0’s newly redesigned interface brings a range of exciting and intuitive design elements and features to streamline workflows, optimise patient care, and enable better communication with staff and patients.

            This major upgrade brings several significant improvements, including:

            New user interface

            Experience a refreshed design, including a new colour scheme designed to offer a user-friendly and intuitive customer experience.

            MediRecords current Patient Record view
            MediRecords current Patient Record view
            MediRecords 2.0 Patient Record view
            MediRecords 2.0 Patient Record view
            Previous
            Next
            MediRecords current Patient Record view
            MediRecords current Patient Record view
            MediRecords 2.0 Patient Record view
            MediRecords 2.0 Patient Record view
            Previous
            Next

            Universal Communications Bar

            Enable better communication and collaboration within the platform with the Universal Communications Bar. This will be introduced to the right-hand side of the application and house features such as Chat, Alerts and Notifications, SMS on demand and an Email on-demand function scheduled for release later this year. 

            Universal Communications Bar is available from all areas within the application to assist in improved business efficiency and access. 

            Left-hand Navigation Bar

            The new navigation bar means there’s more width to display patient records and information, increasing access to patient data and reducing the need to scroll. You can also seamlessly switch between practices using the dropdown option at the top. 

            Colour-coded icons

            These new colour-coded alert enhancements indicate severity of patient allergies and the urgency of reminders. This information is crucial for healthcare professionals to identify and prioritise critical information efficiently, enabling timely and appropriate care delivery.

            Appointments enhancements

            Say goodbye to the hassle of toggling between different practices and the risk of double booking! Our appointment enhancement allows you to view the calendars of providers working across multiple practices in a single, convenient view. With this enhancement, you can streamline your practice management processes and ensure efficient scheduling, without the need for constant switching across different practices.

            We invite you to explore MediRecords 2.0 and experience the future of healthcare by booking a demo today! 

             

            Book a demo

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              MediRecords in the fast lane for FHIR connectivity
               

              March 23, 2023

              MediRecords in the
              fast lane for FHIR connectivity

              MediRecords will be releasing new FHIR integration pathways for clients throughout 2023, as part of our commitment to a better connected Australian healthcare system. 

               

              As can be seen from our FHIR Roadmap below, we not only have established and proven options for data sharing, but we’re investing in the expansion of our Connect platform which comprises of  FHIR (Fast Health Interoperability Resources) and Connect services.

              We now have FHIR integrations with hospital systems for ePrescribing, and updating patient records. New resources in development for MediRecords 2.0 include allergies, diagnostic requests and reports, patient summaries, and inpatient charting.

              MediRecords Chief Executive Officer Matthew Galetto said the Connect platform enabled health care providers and patients to access records quickly and securely, driving better and timelier health outcomes.

              “We’re keen to see more software vendors hit the road and deliver on industry standards for interoperability, resulting in connected health care across Australia,” Mr Galetto said.

              “Some vendors seem to be waiting for a reason to modernise when the motivation should be clear — the right care at the right time, wherever you are in Australia.”

              MediRecords is part of a national consortium, led by Leidos Australia, developing a new Health Knowledge Management (HKM) system for the Australian Defence Force. This project will see MediRecords connect health records for GPs, allied health practitioners, specialists, patients, and hospitals.

              MediRecords is also supporting the Victorian Virtual Emergency Department with an integrated ePrescribing system.

              MediRecords Technical Product Lead Sanjeed Quaiyumi said 2023 would be an exciting year. “We’re working on consultation notes and can’t wait to hit other milestones on our roadmap.”

              MediRecords FHIR Roadmap

              MediRecords FHIR roadmap was last updated 01/11/23.

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