Investigations: Improvements & new features

Investigations: Improvements & new features

How MediRecords is introducing smart new ways to manage Investigations requests and results.

In MediRecords, ‘Investigations’ comprise the pathology and radiology Requests and Results that are housed within a Patient Clinical File.

Once a patient has completed a test or scan, if the MediRecords practice is using Secure Messaging, results are sent direct to the MediRecords Inbox where clinicians can review the contents, create any follow-up recall activities, and link these to the Patient Clinical File. Alternatively, the practice may choose to manually upload results via the Inbox or the Patient Result Grid.

MediRecords has recently updated the Investigations feature with new features to make workflows more efficient and convenient. Here are some of the benefits our users will enjoy thanks to improvements across Investigations:

Save time and hassle: Easily renew a request by duplicating a prior request with the same details. These pre-filled referrals are beneficial for monitoring chronic conditions and for recurring tests. For example, suppose a patient needs a blood test every three months to check their cholesterol level. In that case, the clinician can simply renew the previous request and send it to the pathology provider without having to fill most of the details again.

Keep track of patients’ results: Users can now link a Patient Result to the original Request from within the Patient Result Grid, to allow an end-to-end workflow for manual and/or paper results. This new feature enables users to close the loop for manual results by allowing them to connect two items and then update the Status of the original Request to Partially or Fully Received, with a couple of clicks. For example, if a patient has completed a chest x-ray to diagnose possible pneumonia, the clinician can easily link the Result to the Request from the Patient Result Grid, then update the Status of the Request to indicate that the Results have been received and reviewed

Work at your own pace: Create a draft request and save it for later. This allows clinicians to add information or make changes. before marking a Request as outstanding. This becomes particularly useful when a patient may require a radiology test or scan, but pathology tests need to be completed prior. The clinician can create a draft Request and save it in the patient’s record. They can then edit the Request later to add more details (e.g. outcome of pathology results).

Customise workflows & allocate new levels of priority: Our new priority fields provide more options on the level of urgency (e.g., routine, urgent, ASAP, STAT) of a request. We have also added new filters to help sort and search for patient requests and results.

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    MediRecords Product Update: Consult & Consent File Upload

    Product update:
    Consult & Consent
    File Upload

    Attach consultation or consent documents to a patient record
    within MediRecords today!

    MediRecords has recently released a file upload function for practices that wish to attach consultation or consent documents to a patient record. The upload function can store files of many types for capturing consent or consultation documentation.  

    This feature will mean you can ensure important patient information is captured and attached to their patient record, such as:   

    • Uploading hand-written patient consult notes for providers who prefer analogue note-taking.  
    • Attaching any auxiliary information related to a patient’s consultation that may have been generated outside of MediRecords.  
    • Upload a signed consent form to the relevant consent record, to keep the documentation together and secure.  

    Files can be uploaded to the consultation via the clinical tab by clicking the paperclip icon beside Today’s Notes heading in the main panel and following the upload instructions. There is also a new Attachments tab on the side panel, which can be used to look for and view attachments made to a consult.   

    The Consent module now includes a file upload function where you can easily upload the documentation when creating a new type of consent. 

    For full information and step-by-step instructions on using MediRecords Consult & Consent File Upload functionality, please view our Knowledge Base articles below or contact our friendly Support team.  

    All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today. 


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      MediRecords Product Update: Consent Module

      Product update:
      Consent Module

      MediRecords is excited to announce another product update, the Consent Module.

      The Consent Module addresses a critical need in healthcare – the need to capture and store electronic consent forms (and help make clipboards and paper-based questionnaires a thing of the past). 

      MediRecords’ Consent Module has the flexibility to record consent for various procedure types or investigations. The Consent module is per-patient and used to capture and store the Consent type, scope, and associated documentation required (coming soon). 

      It shows exactly what the patient has provided consent for or rejected. This includes concepts such as Advanced Care Directives, information disclosure to third parties, acceptance of privacy policies and more. 

      You can open this new feature via a new tab at the top of the patient record, for quick viewing access. Potential ways to use the Consent Module include: 

      1. New Patient Registration form – patients can sign consent for a practice to begin collecting their medical information 
      2. Advanced Care Directive – patient provides consent for their care if they become unable to make these decisions themselves 
      3. Procedural consent – Useful in pre-admission workflows – consent for upcoming procedures or treatment 
      4. Do Not Resuscitate – orders given by the patient not to resuscitate if they fall unconscious

      Future enhancements are imminent for this feature. In future releases you will be able to upload a Consent document directly to the Consent record, so that you can store paper consent forms along with electronic records.  

      To learn more about the Consent Module and how you can implement it for your business, please follow the link to our Knowledge Base articles below or contact our friendly Support team. 

      If you have feedback on our new feature, please reach out to your account manager. We would love to hear from you!  

      Consent Module Support Knowledge Base article 

       All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today

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        MediRecords Product Update: Work Lists & User Groups

        Product update:
        Work Lists &
        User Groups

        MediRecords launches Work Lists and User Groups

        A lot of product development has been happening here at MediRecords, and we’re excited to launch two new features with you – Work Lists and User Groups!

        Works Lists and User Groups will assist staff in creating efficiencies across their day by helping them keep track of and set due dates for work items, and ensure tasks are completed on time. This feature will also allow staff to create work items for individuals or a group of their colleagues to complete.  

        Through Work Lists, you can create a list of Tasks and Clinical Actions and then share the list with a group of users. When a Task or Clinical Action is marked as completed by someone in the user group, this will update the item for all users assigned to the group. 


        • Keep track of work items in MediRecords, so other staff can assist if a colleague is absent. 
        • Comprehensive medicolegal audit trail, storing activity records against a patient.  
        • Drive efficiencies in daily activities through setting due dates for Tasks, Clinical Actions and Work Lists, and receive notifications of upcoming work items that are due for completion. 
        • Manage patient-centred workflows such as Care Plan-related tasks and other chronic disease management programs.  


        Work Lists allow you to create Tasks and Clinical Actions to track the ongoing care of single or multiple patients. Each activity is stored against the patient record, providing a comprehensive medicolegal audit for items related to patient care, both clinical and administrative.  

        For example, if a nurse needs to make observations of multiple patients on a particular day, completing this via a Work List will streamline the process and ensure that each time the nurse updates a completed task, it will be saved against the patients’ clinical record.  

        Work Lists can also be printed as a day sheet of items to complete, making it easy for staff to work through their daily requirements. 


        User Groups:  

        Create groups of users to send Clinical Actions, Tasks, or Work Lists to multiple team members. For example, once set up, you can now send a task to all nurses at once, notifying all users in that group. When a user in that group updates the task, this will update the item for all users assigned to the group. 

        To learn more about Work Lists and User Groups and how you can implement them in your business today, follow the links to our Knowledge Base articles below or contact our friendly Support team. 

         We look forward to hearing how you’re using this handy new functionality. 

        Work Lists and User Groups Support Knowledge Base article links: 

         All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today. 

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          MediRecords Feature Updates 2020


          MediRecords Product Updates in 2020 so far...


          Take a look at what has happened so far in 2020…

          2020 has surely been a year of uncertainty, but you can be certain that MediRecords is still focused on delivering and implementing new and upgraded features. Our main objective is to continue to aid users in increasing and improving their workflows during these unprecedented times.
          Here are just a few of the highlights introduced to MediRecords in 2020 so far:


          For our users in Victoria, SafeScript is a clinical tool that allows doctors, nurse practitioners and pharmacists to access information about their patient’s prescription history for certain high-risk medicines. This information helps clinicians make safer clinical decisions and reduces the incidence of harm, including death, from the use of pharmaceuticals.

          SafeScript Screenshot

          To find out more about SafeScript click here.

          Interest Parties

          Specialists now have the added benefit of including Interested Parties to patients’ records. This is another category of Contacts that, similar to Referrers, can be sent results, observations or any other sorts of relevant correspondence from right within the letter editor by clicking the + button. These Interested Parties can also be entered in with the Patient Details, under the Referral tab as well.

          Interest Parties Screenshot

          To find out more about Interested Parties click here.

          Create a New Procedure Within the Appointment Popup

          Specialists can now create a whole Procedural run-through straight from the Appointments screen. Including an Admission form, with all facility, assistant and inpatient information; Clinical including anaesthetic, and prosthesis inputs; and an Outcome free-form. This can be accessed by clicking the + button next to Procedure after filling in your patient and appointment details.

          How to create a new procedure within the appointment popup


          Invoice Item View

          Users can now Filter Invoices by Item Code. This allows you to increase your visibility on any payments, paid or unpaid, per item within the invoices of a patient record. This can be found in Accounts > Invoices.

          Invoice Item View Screenshot


          No Pension Number Visibility

          All Users will now have the option to add No Card to a patient records’ Pension section to increase visibility for the practice to increase a streamlined workflow when billing and claiming.

          No Pension Number Visibility Screenshot


          Update to the Appointments Provider Filter

          The appointment provider filter has been updated to a search bar function to give you the ability to search for specific providers rather than choosing from a list. This change has been implemented to improve the response time of the site when accessing the calendar. You can still configure your Appointment preferences to set a default collection of calendars to appear upon opening. Please follow this link for more information.

          If you need any help with any of these new features, or any others, then please don’t hesitate to contact our friendly support team via email at, on 1300 103 903 or through the chat function on your MediRecords webpage.

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