MediRecords Product Update March 2021

MediRecords Product Update: March 2021

Megan Harker

Megan Harker, Support Team Lead

Big things have been happening in MediRecords already in 2021.
New year, new staff and new features!

Active Ingredient Prescribing

The mandatory Active Ingredient Prescribing was instated on Feb 1stMediRecords released its’ new functionality in anticipation of this legislation and user may have found a slight change to their workflows.    

Each prescription is now printed with the Active Ingredient of the medication, as well as the brand name if chosen.  There are exemptions from the requirement, and the full article can be found on our Knowledge Base here.

Ability to add GAP to Agreements 

Users can now add GAPs to Agreement invoices to transmit through Eclipse.  
Health Funds such as Bupa and HBF only accept claims through the Agreement channel, and prior to this update, a gap was unable to be added onto the invoices transmitted through this channel.

 

Date of Service field is now seen in Unclaimed Amount

Previously the screen only showed the invoice date for all unbatched invoices in this area, meaning the user needs to click into each invoice to check the date of service.  But no more! We’ve updated the screen to also include the date of service as well as the invoice date for ease of use.  

 

Theatre List Report 

Specialists have access to a new report that contains information about their Procedures for a particular date. This can be found in More > Reporting > Patients > Theatre List Report. 

 

Investigations Defaults 

Users can now adjust their preferences for which menu defaults in Investigations between All Requests and their Favourites. 
This can be configured in the user preferences 

Changes to Resource and Contact Creations 

We’ve made some changes recently to the way resources and contacts are saved in MediRecords.  

 Previously there were three areas to save your contacts and resources: 

  • Private – only the creator can see  
  • Practice – only those in the Practice can see  
  • Community – All MediRecords users can see 

We have removed the ability to create Community resources and contacts to reduce the number of items in the grid when searching for these items.  Community contacts and templates will only be supplied by MediRecords 
If you have a suggestion or requirement for a resource that would be beneficial for other MR users, please contact the Support Team. 

Changes to Correspondence to the Patient App  

We’ve recently made some changes to the way correspondence is sent to patients via the app.  The only correspondence sent to the app will be those that are marked as FINAL.  Anything in DRAFT will not be shared.   

Multiple Patient Billing 

Did you know MediRecords has the functionality to support multiple patient billing?  A function that would assist our users who service Residential Aged Care Facilities or any other clinics that see multiple patients for Medicare or DVA Bulk Billing.  
This function can be found in Accounts > Sales, or can be accessed through the patient grid.  

Contact our Support Team if you would like more information about Multiple Patient Billing.

Number of Ingredients in Drug Recipes Extended

For those practices who use Drug Recipes, you may have noticed that the ingredient listing has been extended to 6 ingredients from the previous 4.  This should make life a little easier for all our practices who use this function for comprehensive extemporaneous preparations.   

This change came about from feedback from a valued customer just like you! 

 

If you need any help with any of these new features, or any others, then please don’t hesitate to contact our friendly support team via email at support@medirecords.com, on 1300 103 903 or through the chat function on your MediRecords webpage.

If you have a request or suggestion for a feature or function you’d like to see in MediRecords, please submit it to www.ideas.medirecords.com 

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    MediRecords Product Update November 2020

    MediRecords Product Update: November 2020

    Megan Harker

    Megan Harker, Customer Support Coordinator

    An Overview of the Spring 2020 Updates from MediRecords

    You may have noticed in the last few months that MediRecords have been pumping out new features and updates fairly regularly. Here’s a quick overview of just some of the new functionality, in case you missed anything:

    Appointment Updates

    Tiles Re-Coloured and Appointment Information

    We have introduced vibrant new colours in the appointment book to differentiate between appointment status. These can be seen if you ‘Appointment Colour Palette’ is set to ‘Status’. The ‘Appointment Type’ is also displayed as text next to the patient name for extra visibility. We have also introduced ‘Hover State’. This means you can now see the status of an appointment quickly and easily by hovering the mouse over the appointment.

    Easier Access to Patient Records

    You can now open a patient record from multiple areas of the appointments calendar, just by clicking their name. This feature can be found when hovering over an appointment, when viewing a provider’s calendar by month, and in the Agenda view.

    More Appointment Types

    We have also increased the number of different appointment types you can use. Filtering by ‘Inactive’ will reveal the editable tiles, with up to 60 different types of appointments. You can find out more about editing Appointment Types here.

    Improved Provider Filter

    The Provider Filter has been adapted to reduce loading times. You can now easily search and select the providers that you want to see the calendars for by using the search box. For more information on the Provider Filter and how to set your calendar defaults, see here.

    Patient Appointment Search

    Alongside the Provider Filter, we have implemented improvements to how you search for a patient’s appointments to include an ‘All Providers’ option, if the provider has not already been selected. This ensures you don’t miss any appointment information.

    Billing Updates

    In-Patient Billing

    Our in-patient billing functionality has had a huge overhaul and is continuing to be improved. Health Fund schedules, including AHSA, being updated have been enhanced and derived items are now automatically calculated. We have also removed the automatically populated $400 gap that was being applied to every item, and keep an eye out for the ability to add a Gap payment to an Agreement early 2021. You can now also bill ‘In-Patient Invoices’ directly from the Calendar and Waiting Room. Additionally, when invoicing from the Appointment screen, the invoice will populate with the service date automatically defaulting to the date of the appointment.

    Improved Invoicing

    Invoices have been improved to now include number item lines, and an item counter. You can also choose ‘Immediate’ in your payment terms. If you need any help with any of these new features, or any others, then please don’t hesitate to contact our friendly support team via email at support@medirecords.com, on 1300 103 903 or through the chat function on your MediRecords webpage.

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      Benefits of the Cloud for Healthcare: AI & the Internet of Things

      Using Artificial Intelligence (AI) and Internet of Things (IoT) technology to support clinical decisions

      Michelle O'Brien Profile Picture

      Michelle O'Brien, Head of Strategy

      In my next article, which again looks to demystify some of the tech babble around the benefits of cloud for healthcare, I am exploring what we mean by AI, IoT and how these can be used to support clinical decisions.

      First of all, some clarity on what these terms actually mean: 

      Artificial intelligence: 

      Artificial Intelligence, or AI, refers to computer programs that can think, work and make decisions similarly to humans. The uses are broad, but are already well known to us today.  

      Saying ‘Hey Siri’ or ‘Hey Google’ to your phone brings an AI assistant to life. Plenty of services use AI in a more subtle way, such as Netflix recommending your next show to binge-watch, or Amazon suggesting which item people like you also bought. 

      In healthcare, AI is often used for voice recognition, with doctors using software such as Dragon to convert their speech into text without typing. Clinical decision support tools such as UpToDate by Wolters Kluwer are also a form of AI, interpreting health data to provide clinicians with information to support their clinical decisions.  

      Machine Learning: 

      Machine learning refers to the process AI software goes through to improve automatically through experience, much like we humans learn from our daily experiences.  

      Internet of Things:  

      The internet of things, or IoT for short, refers to physical objects like patient devices that are fitted with sensors or use Bluetooth technology to collect and send data over the internet.

      Some examples you may find at home are an Amazon Alexa speaker that can turn off your lights, a smart scale that sends your weight to your phone, or a Fitbit that sends your steps for the day to an app. 

      Devices like Fitbits and Apple watches are now overlapping into healthcare as they provide health data such as activity levels and heart rates. But more medical focussed devices such as the TGA approved pulse oximeters, blood pressure cuffs and blood glucose monitors are widely available to use at home as well. 

      Remote Monitoring: 

      In a healthcare context, remote monitoring means gathering patient data outside of the traditional bricks anmortar setting, such as the GP clinic or outpatient department. 

      This ties in with the IoT, in that IoT devices can record patient data at home and send this to a patient’s medical record via their phone. But it also includes software on smartphones that do not require physical devices, for example a simple mood diary for mental health patients like Innowell. 

       

      What does this have to do with the Cloud? 

      These exciting uses of AI and the Internet of Things are all reliant on being able to send the data they collect to the clinicians providing care. This is only possible in real time thanks to Cloud EMRs, such as MediRecords, that pull the data together in one place. 

      I explored this ‘interoperability’ of services in my previous explainer article here. 

      What are some examples in Australian Healthcare? 

      There are already a range of products and services available in Australia that exist to help clinicians provide better patient care. 

      iHealth

      iHealth have developed a range of IoT devices designed to help patients monitor themselves at home, including: 

      • Wireless Pulse Oximeters,
      • Thermometers,
      • Wireless Blood Pressure Monitors, 
      • Scales; and 
      • Wireless Blood Glucose Monitors

      These devices share the health data they collect with the patient’s smartphone via Bluetooth, which is then shared with the patient’s cloud based medical record such as MediRecords. 

       iHealth products are approved by the Therapeutic Goods Administration (TGA).  

      ResApp

      ResApp is a remote monitoring smartphone app that can diagnose and manage respiratory conditions such as pneumonia, asthma and sleep apnoea. All of this is possible through ResApp’s AI, which they say can diagnose conditions just through listening to a patient cough using their phones microphone.  

      PainChek

      And PainChek have developed remote monitoring software that uses a smartphones camera to detect if a non-verbal patient is in pain. This works by using AI to read the patients’ facial expression and will allow clinicians to ease the suffering endured by patients unable to communicate. 

      These are just three of many great examples from within Australia, demonstrating that Australia is at the forefront of innovation in AI technology. 

       

      How can AI and the IoT Improve Healthcare in Practice? 

      This is best explained in a theoretical example, in this case a patient who suffers from a chronic respiratory illness. 

      From the examples above this patient could monitor themselves periodically using an iHealth Wireless Pulse Oximeter (IoT), to ensure they were still receiving enough oxygen in their blood.  

      This data is sent from the Oximeter to their phone via Bluetooth, which then sends the data to their electronic health record, for example MediRecords, in the cloud. A dashboard capability could be used within MediRecords to alert clinicians of patients who may need support.  

      A product like ResApp could be used to provide the clinicians with additional clinical decision support in the absence of a face to face appointment which is not always possible. 

      Where a clinician is concerned about a patient, they can set up an appropriate intervention 

      AI used this way supports infection control management in treating respiratory illnesses. This is just one theoretical use case. The range and capabilities of medical AI and IoT devices means similar methods of remote monitoring and treatment are available for a range of conditions. 

      Michelle O’Brien, who is based in our Sydney office, is Head of Strategy here at MediRecords.

       

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        MediRecords Product Update October 2020

        ePrescribing Token on Phone

        MediRecords Product Update: October 2020

        Medirecrods team member picture

        Maxwell Holmes, Product Manager

        Improvements coming on 8th October 2020 include an expanded Medication Grid and improved Password Protection

        MediRecords recently announced the introduction of e-Prescribing using eRx. If you are interested in joining our pilot program please email to support@medirecords.com 

        As part of the ePrescribing release there are some changes coming to MediRecords that will affect all our users, including those not using e-Prescribing. 

         

        New fields on the Medication Grid 

        The Medication Grid will now display the Type and Status of a prescription, as can be seen in the image below. Prescriptions that have not been printed will display as draft. Printing the prescription will update the status to Printed 

        Prescription types are ManualPaperscript and Paperless 

        Manual scripts are any scripts generated using MediRecords without an integration to eRx electronic script exchange; Paperscripts are printed scripts that also contain an eRx SCID barcode; and Paperless scripts are scripts generated using e-Prescribing. 

         

         

        Password Policy Changes 

        As part of our ongoing commitment to data security, MediRecords will now lockout any account with five failed login attempts. If your account does become locked out, you will be sent a Reset My Password email and will be asked to create a new password.  

        We have also added options for organisations to enforce password complexity to ensure that password security is taken seriously 

        The defaults for your organisation will stay the same. If you are interested in changing your password complexity enforcement, you can find out more via the following link: https://support.medirecords.com/hc/en-us/articles/360001890095-Password-Policy.

         

        If you have any questions about these changes, or how they may affect you, then please reach our to our friendly support team on 1300 103 903, or via support@medirecords.com