MediRecords stepping into outpatient clinics at MQ Health

MediRecords stepping
into outpatient clinics
at MQ Health

Leading Australian cloud health software company MediRecords will be the new clinical record system for MQ Health outpatient clinics.


MediRecords has been selected following a competitive tender process to support 18 clinics providing a range of services including breast health, cardiology, endocrinology, haematology, neuropsychology, neurology, ophthalmology, plastic and reconstructive surgery, and urology.

The project will also involve integration with MQ Health’s electronic medical record, an InterSystems TrakCare solution.

MediRecords CEO Matthew Galetto welcomed the partnership with MQ Health’s leading clinicians, researchers, students, and Australia’s first university-owned teaching hospital.

“This is an amazing opportunity to support the work of multidisciplinary outpatient clinics providing such vital services to Sydney residents,” Mr Galetto said. “We look forward to working with MQ Health teams and getting data migration and implementation under way.”

MediRecords supports hospital and outpatient clinic clients including:

  • The Victorian Virtual Emergency Department and Northern Health mental health team, as an ePrescribing system
  • Queensland Health’s Metro North Virtual Emergency Department as an ePrescribing system
  • 13 Queensland Health Hospital and Health Services as a billing and claiming system for outpatient clinics
  • My Emergency Doctor virtual teams providing senior emergency physicians to Urgent Care Centres, hospitals and ambulance services across Australia
  • Private hospital Visiting Medical Officer consulting suites as an electronic health record (EHR) and patient management system.

MediRecords is also the clinical EHR for another major university.

For the full list of MQ Health clinics, see MQ Health Medical Services & Clinics.

Media inquiries

To arrange to speak with Mr Galetto, or for further information on the MQ Health project, please email Tim Pegler or call  0412485146.

Looking to stay updated with the latest from MediRecords?

Sign up to the newsletter

    Communication the key to reducing hospital readmissions

    Communication the
    key to reducing
    hospital readmissions

    Can health tech help reduce hospital readmissions?


    According to a global research review, telehealth and virtual wards can certainly make a difference.

    The Deeble Institute — the research arm of the Australian Healthcare and Hospitals Association (AHHA) — reviewed international research on the role of primary care in reducing hospital readmissions.

    In its Evidence Brief no. 24, the Institute says telehealth can be used to boost general practice involvement in hospital discharges and subsequent multidisciplinary virtual care, resulting in fewer unplanned readmissions.

    Unplanned readmissions are associated with poorer health outcomes, dissatisfaction with healthcare, increased costs, and bed blockages.

    The report highlighted research that showed improved communication and coordination of care between GPs, hospitals and/or pharmacists is effective.

    “Effective interventions included … electronic tools to facilitate quick, clear, and structured (health) summary generation… use of electronic discharge notifications; and web-based access to discharge information for general practitioners,” reported the Netherland’s Hesselink and colleagues.

    Virtual wards are another way to reduce risk of hospital readmissions and improve outcomes during hospital-to-home transition, with research indicating these can be effective with specific disease cohorts but less so with non-specific, complex diseases.

    The Evidence Brief contrasted virtual wards with Hospital in the Home (HITH). HITH is a form of remote hospital inpatient care whereas virtual wards facilitate transition from hospital care to home care.

    “Compared to HITH, virtual wards typically have a higher degree of interdisciplinary care coordination and review, are simpler in design and implementation, and have a broader scope of activities,” The Deeble Institute reported.

    “Transitional care is similar to virtual wards, but usually implemented within existing systems. Virtual wards typically require a completely new care pathway and potentially new organisations to manage its implementation.”

    MediRecords Connect provides FHIR (Fast Health Interoperability Resources) and API options for connectivity with hospital systems, including patient administration systems (PAS). MediRecords is deployed as an ePrescribing system at two Australian virtual emergency departments and as an outpatient billing and claiming system for Queensland Health. New functionality enabling multidisciplinary case management and inpatient care will be released later this year.

    MediRecords is also integrated with the Coviu telehealth platform for streamlined virtual consultations.

    Top three Technologies that reduce hospital admissions:

    Further reading

    ‘A wonderful day’: telehealth to become permanent

    Improving Patient Handovers From Hospital to Primary Care

    Consumer adoption of digital health in 2022: Moving at the speed of trust

    PARR++ is dead: long live predictive modelling

    Impact of ‘Virtual Wards’ on hospital use: a research study using propensity matched controls and a cost analysis

    Applying the Integrated Practice Unit Concept to a Modified Virtual Ward Model of Care for Patients at Highest Risk of Readmission: A Randomized Controlled Trial

    Effect of post-discharge virtual wards on improving outcomes in heart failure and non-heart failure populations: A systematic review and meta-analysis

    Looking to stay updated with the latest from MediRecords?

    Sign up to the newsletter