Product Update August 2019

August 27, 2019

Product Update August 2019

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Matthew Galetto

Using an automated but configurable email service, practices are able to send email reminders directly to the patient when an appointment is created, modified or cancelled. Patients can confirm their appointment and add the appointment details directly into their calendar with reminder notifications using Google Calendar, iCal or Outlook. To configure email appointment reminders, simply enable “Send Email Notification to Patient’ from the providers appointment preferences. For more information see the following article.

Two-Way SMS: Confirmation Widget

Patients can now confirm their appointments using the MediRecords two-way SMS confirmation service. Unlike other solutions, MediRecords SMS confirmations are guaranteed to link to the exact appointment for which the reminder is being sent. To take advantage of this new feature, simply add the mail merge field to your SMS reminder template. This will include a link that your patients can click to confirm or cancel appointment. For more information on how to configure two-way SMS please see our support library.

Patient’s can confirm appointments direct from an SMS or Email appointment reminder. Updates are then reflected in your practices appointment book in real-time.

Patients can now confirm their appointments using the MediRecords two-way SMS confirmation service. Unlike other solutions, MediRecords SMS confirmations are guaranteed to link to the exact appointment for which the reminder is being sent. To take advantage of this new feature, simply add the mail merge field to your SMS reminder template. This will include a link that your patients can click to confirm or cancel appointment. For more information on how to configure two-way SMS please see our support library.

Patient’s can confirm appointments direct from an SMS or Email appointment reminder. Updates are then reflected in your practices appointment book in real-time.

MediRecords Partners with Clinivid

MediRecords has partnered with Clinivid, a cloud-based clinical communication platform that provides a secure alternative for multidisciplinary care teams to communicate, share advice and files for improved holistic patient care.The user experience is intuitive with an end-to-end clinical workflow starting with an integrated patient search and ending with the seamless flow of clinical information from Clinivid back into MediRecords ensuring that the patient longitudinal record is complete.
MediRecords has partnered with Clinivid, a cloud-based clinical communication platform that provides a secure alternative for multidisciplinary care teams to communicate, share advice and files for improved holistic patient care.The user experience is intuitive with an end-to-end clinical workflow starting with an integrated patient search and ending with the seamless flow of clinical information from Clinivid back into MediRecords ensuring that the patient longitudinal record is complete.
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Matthew Galetto
Founder & CEO, MediRecords
MediRecords has partnered with Clinivid, a cloud-based clinical communication platform that provides a secure alternative for multidisciplinary care teams to communicate, share advice and files for improved holistic patient care.The user experience is intuitive with an end-to-end clinical workflow starting with an integrated patient search and ending with the seamless flow of clinical information from Clinivid back into MediRecords ensuring that the patient longitudinal record is complete.
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Dr Katja Beitat,
CEO, Clinivid
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Matthew Galetto

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    Product Update. January 2019

    January 31, 2019

    Product Update. January 2019

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    Matthew Galetto

    We hope you enjoyed the Christmas break.
    You might have noticed we recently made some changes to MediRecords. By reducing the number of ‘clicks’, these enhancements provide clinical users greater access to their patient data.

    Past Consultations Preview

    Preview and print a patient’s entire consultation history. Add Tasks, Clinical Actions, Book Appointments, send Instant SMS messages and more from this view
    Past_consult
    past_consult 2

    Investigation Results Preview

    Easy access to a patients entire results history. Filter by results type, status, send an Instant SMS and more from this view. All actions and updates performed from this view are reflected in the standard results view
    Results_preview
    Results_preview 2

    Expanded Clinical View

    One of our most highly anticipated enhancements yet, the Expanded Clinical View gives you greater access to a patient’s clinical information as you record your notes.
    View a patient’s Medical History, Past Consultations, Investigation Results, Letter Correspondence and more with the click of a button as shown below:
    expanded_clinical_view
    This view is packed full of other goodies too with addition of a new Activities box to keep you well informed on overdue and upcoming tasks or recalls and quick access to adding Medical History, Immunisations, Investigation Results, Inbound Letters and Hospitalisations.

    We also offer some services that can help!

    Web_Staff 7

    MediRecords Training

    Would you like to be a MediRecords expert? Our dedicated team of training professionals offer remote and onsite training options. To find out more, click on the training icon to the left

    Service Bundles

    Did you know? MediRecords is able to set up and configure your practice, create our user accounts, fee schedules and letter templates for you! These services can be purchased seperately or bundled together for even greater savings! If you’d like to know more, click on the bundle icon to the right
    Web_Staff-5

    The MediRecords team is here to help!

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    Brisbane-Office
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    Matthew Galetto

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      Product Update. December 2018

      December 15, 2018

      Product Update. December 2018

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      Matthew Galetto

      As part of our continuous improvement strategy MediRecords has made numerous improvements this year that enhance your overall experience, drive operational efficiencies in your practice and improve patient engagement.

      Consult Notes Enhancement

      We added the ability to capture all clinical activities performed as part of a consult and automatically have them added to your notes. The result? More detailed and structured consult notes for easier record keeping
      auto-save
      letter-template-enhancements

      Letter Template Enhancements

      MediRecords users can now create complex letter template resources easier than ever before. Our complete list of mail merge fields ensures you can report on all relevant clinical and patient demographic information

      Improved Specialist Billing

      Specialist MediRecords subscribers can now enjoy our comprehensive specialist billing module. We now support ECLIPSE claiming including anaesthetic, diagnostic, radiology and oncology services

      Telehealth Billing Module

      Our new Telehealth Billing Module comes complete with a sophisticated billing rules engine. Simply enter a Telehealth item code, select the Telehealth Service checkbox and the associated item(s) will be added automatically.
      telehealth_billing_module

      We also offer some services that can help!

      Web_Staff 7

      MediRecords Training

      Would you like to be a MediRecords expert? Our dedicated team of training professionals offer remote and onsite training options. To find out more, click on the training icon to the left

      Service Bundles

      Did you know? MediRecords is able to set up and configure your practice, create our user accounts, fee schedules and letter templates for you! These services can be purchased seperately or bundled together for even greater savings! If you’d like to know more, click on the bundle icon to the right
      Web_Staff-5

      The MediRecords team is here to help!

      Sydney-Office
      Brisbane-Office
      Matthew Galetto MediRecords banner

      Matthew Galetto

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        Product Update. October 2018

        October 10, 2018

        Product Update. October 2018

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        Matthew Galetto

        Our MediRecords development team have been working hard to deliver key features and enhancements that improve your MediRecords experience.

        Bulk Scan Upload Enhancement

        You can now create new Health Professional Contacts as you upload documents from the Bulk Scan Upload.
        bulk_scan_upload

        Letter Writer Improvement

        New mail merge fields are now available, including the ability to add specific past consult notes, investigations and results to your correspondence.
        patient_payment_refund

        Refunds and Adjustments

        Generate refunds against payments directly from the patient record. Once a payment is refunded, an automatic adjustment will be applied to your general ledger.

        New Report – Income Summary Report

        The Income Summary Report contains a concise summary of payments received and refunds issued across individual practices or your entire account.

        Telehealth Billing Module

        Our new Telehealth Billing Module comes complete with a sophisticated billing rules engine. Simply enter a Telehealth item code, select the Telehealth Service checkbox and the associated item(s) will be added automatically.
        telehealth_billing_module

        What's Next?

        • NEW Patient Clinical View: A new and an exciting new clinical window to quickly view the full patient clinical record within the today’s notes screen.
        • ERX Prescribing Update: Final rounds of testing for a new eRx update are being completed this week. Complete eRx functionality will return from mid to end of next month.
        • Head Of Family Improvements: Run Medicare validity checks on a patients head of family directly from a new invoice.
        • Letter Writer Enhancement (Cont.): Additional mail merge fields that further enhance your letter writing experience.
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        Matthew Galetto

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          Product Update. July 2018

          July 15, 2018

          Product Update. July 2018

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          Matthew Galetto

          Once again the development team at MediRecords has been busy releasing a number of enhancements that will improve the overall experience for clinical and administration staff alike:

          Billing Enhancements:

          Creating invoices for anaesthetic, diagnostic and oncology services has never been easier with new tools available from the Invoice window. Easily apply complex billing rules with the click of a button.
          Billing-Enhancement

          Referral Management:

          Record a referrals ‘First Used Date’ and an Improved workflow for creating, filtering and managing referrals and contacts. Create new referrals and referral contacts from appointments, invoices and patient records
          Todays Notes Enhancement

          Today’s Notes enhancement:

          All your clinical activities are now captured by default and added into your consultation notes. This includes New letters and investigation requests and each will include a quick link to the document or request

          Actions hoverstate:

          Wherever you see an open padlock, hover over it to quickly view who created and updated that activity or document and when

          Appointments hoverstate:

          You can now hover over an existing appointment to reveal who created or updated an appointment and when
          Appontment Hover State

          What's Coming!

          • 2 way SMS: Patients will now be able to confirm or cancel an appointment in response to their SMS appointment reminder
          • XXX: A new and an exciting new clinical window to quickly view the full patient clinical record within the today’s notes screen
          • Head Of Family Improvements: Run medicare validity checks on a patients head of family direct from a new invoice
          • Keyboard shortcuts: Keyboard shortcut navigation through MediRecords, in addition to quick key shortcuts for notes
          • Letter writer improvements: Broader range of mail-merge fields to cater for more scenarios. This will also allow copy and paste from Microsoft word documents
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          Matthew Galetto

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            Big updates – Just in time for Christmas!

            Devices

            December 22, 2017

            Big updates – Just in time for Christmas!

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            Matthew Galetto

            We thought long and hard to find the perfect gift for our MediRecords subscribers this Christmas.  We checked our list twice (our ideas list) for all the requests for improvements and new features, and pulled together a bumper update to bring plenty of Christmas cheer to all clinics in the MediRecords community.

            If you’d prefer to watch and listen to the smooth dulcet tones of Michael showcasing the recent enhancements, you can check out a short video here:

             

            Appointments Enhancements

            The appointments calendar is a highly visited section in MediRecords, so it’s no surprise we receive loads of suggestions on how to make it even more powerful.  Drum roll please…
            View calendar by appointment type Do you prefer to manage your appointment calendar by type, instead of status?  Well, now you can in MediRecords!  If you prefer to keep your calendar by appointment type, you can leave it just the way it is.  Make your choice under the new “Colour Palette” option under the Appointment settings for your clinic:
            Operating hours

            Go to More, Settings, Appointments, then your Clinic to view the calendar by “Appointment Status” or “Appointment Type”

            Customised appointment types

            Previously, you could only choose from a set list of appointment types in MediRecords. We’ve recognised that you know what is best for your clinic, so we have given you complete control. Yep, you can go to town with custom appointment types, including name, default time, colour and even choose an icon! The great thing is, these changes aren’t just restricted to the MediRecords practice management system, they flow down to the online Appointments booking system and the Patient Mobile App.

            Customised appointment sessions

            You can now create custom appointment sessions for the entire practice or for individual practitioners. This means you can create custom names, times, and colours for each session. This functionality is particularly handy if you only want to accept particular types of appointments at particular times.

            Holidays by practitioner

            Just in time for the Christmas holidays! We have extended out the holiday capability in MediRecords to now allow holidays for individual providers. In the past, you could only set holidays for the entire practice.

             
             
            Online Appointments and Patient Mobile App

            We’ve spoken with so many practitioners who see the benefits of offering online appointment booking to patients, but have resisted because they want greater control of what appointment types are booked where.  Well, resist no more – we have solved that problem!

            Do you only want to allow patients to book initial consults at specific times with specific practitioners?  How about offering online appointments for customised durations?  It’s all possible now in MediRecords!

            You will not see this level of real-time, integrated complexity made so simple with any other online booking system in Australia, and you have access to it today.  Thanks Santa!

            Find out more about the MediRecords Online Appointment Bookings and check out the interactive demo via this link.

            To learn more about how to use all of these new features in the appointment calendar check out all these new knowledgebase articles:

            Secure Messaging

            You can now send outbound messages via Health Link, and also connect with Medical Objects.

            Letter-writer

            Did someone say more letter-writer enhancements?!  We’ve listened carefully to your feedback, and made it much more user-friendly by simplifying certain areas and making some changes behind the scenes. We have also resolved some bugs that caused issues with text not playing as nice as it should.  Oh, and, we have also done some housekeeping within the letter-writer to make it easier to create your own templates.

            Even more updates!

            New Knowledgebase
            Our new knowledge base is up!  With close to 1,000 help articles, this is where to go if you need to know something about MediRecords.  Our shiny new Knowledgebase is easier to navigate, nicer to look at, faster for us to update, plus you can leave comments if you want clarification on particular articles.

            If you have a suggestion for a new article, please contact us at support@medirecords.com

            You might also notice the help question marks linked to the old knowledge base have been removed throughout MediRecords.  You can access our knowledgebase via support.medirecords.com, or click on the Person icon in MediRecords, then “Help and Support”:


            Access the new  Knowledgebase at support.medirecords.com, or via “Help and Support” in MediRecords

            Additional Support Packages
            Even though MediRecords is intuitive and self-service, sometimes it’s just not possible to block out the time from your busy schedule to configure things the way you want.  Never fear! Leave it with us to make things run just the way you need it.  For more information, check out our “Service Packages” at this link.

            Status Page
            As we continue to invest in monitoring capability and developing at MediRecords, we now have a Status Page: status.medirecords.com.  Here you can monitor any known issues with MediRecords, and also subscribe for technical updates such as planned maintenance.  We encourage everyone to subscribe to the status page by clicking here.

            Subscribe for important updates about planned maintenance at status.medirecords.com

            The beauty being in the cloud is that all of these updates are now live in MediRecords; you don’t need to do anything except dive in and get busy!

            Thank to all our valued member of the MediRecords community this year.  We wish you a wonderful Christmas and New Year break.  If you’re not using MediRecords yet, you can register for an interactive webinar by contacting support@medireccords.com, or start up a free trial of MediRecords here.

            We will be working hard on the business days between Christmas and New Years, so if you do need support during that time please get in touch via chat, email or phone as usual.  Otherwise, we look forward to speaking with you again in 2018!

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            Matthew Galetto

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