MediRecords Product Update November 2020

Product Update Spring 2020

MediRecords Product Update: November 2020

Product Update Spring 2020
Megan Harker

Megan Harker, Customer Support Coordinator

An Overview of the Spring 2020 Updates from MediRecords

You may have noticed in the last few months that MediRecords have been pumping out new features and updates fairly regularly. Here’s a quick overview of just some of the new functionality, in case you missed anything:

 

Appointment Updates

 

Tiles Re-Coloured and Appointment Information

We have introduced vibrant new colours in the appointment book to differentiate between appointment status. These can be seen if you ‘Appointment Colour Palette’ is set to ‘Status’.

The ‘Appointment Type’ is also displayed as text next to the patient name for extra visibility.

We have also introduced ‘Hover State’. This means you can now see the status of an appointment quickly and easily by hovering the mouse over the appointment.

Easier Access to Patient Records

You can now open a patient record from multiple areas of the appointments calendar, just by clicking their name. This feature can be found when hovering over an appointment, when viewing a provider’s calendar by month, and in the Agenda view.

More Appointment Types

We have also increased the number of different appointment types you can use. Filtering by ‘Inactive’ will reveal the editable tiles, with up to 60 different types of appointments.

You can find out more about editing Appointment Types here.

Improved Provider Filter

The Provider Filter has been adapted to reduce loading times. You can now easily search and select the providers that you want to see the calendars for by using the search box.

For more information on the Provider Filter and how to set your calendar defaults, see here.

Patient Appointment Search

Alongside the Provider Filter, we have implemented improvements to how you search for a patient’s appointments to include an ‘All Providers’ option, if the provider has not already been selected.

This ensures you don’t miss any appointment information.

Billing Updates

In-Patient Billing

Our in-patient billing functionality has had a huge overhaul and is continuing to be improved.

Health Fund schedules, including AHSA, being updated have been enhanced and derived items are now automatically calculated. We have also removed the automatically populated $400 gap that was being applied to every item, and keep an eye out for the ability to add a Gap payment to an Agreement early 2021. You can now also bill ‘In-Patient Invoices’ directly from the Calendar and Waiting Room.

Additionally, when invoicing from the Appointment screen, the invoice will populate with the service date automatically defaulting to the date of the appointment.

Improved Invoicing

Invoices have been improved to now include number item lines, and an item counter.

You can also choose ‘Immediate’ in your payment terms.

If you need any help with any of these new features, or any others, then please don’t hesitate to contact our friendly support team via email at support@medirecords.com, on 1300 103 903 or through the chat function on your MediRecords webpage.

Megan Harker

Megan Harker, Customer Support Coordinator

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    MediRecords Product Update October 2020

    MediRecords Product Update: October 2020

    Medirecrods team member picture

    Maxwell Holmes, Product Manager

    Improvements coming on 8th October 2020 include an expanded Medication Grid and improved Password Protection

    MediRecords recently announced the introduction of e-Prescribing using eRx. If you are interested in joining our pilot program please email to support@medirecords.com 

    As part of the ePrescribing release there are some changes coming to MediRecords that will affect all our users, including those not using e-Prescribing. 

    New fields on the Medication Grid 

    The Medication Grid will now display the Type and Status of a prescription, as can be seen in the image below. Prescriptions that have not been printed will display as draft. Printing the prescription will update the status to Printed 

    Prescription types are ManualPaperscript and Paperless 

    Manual scripts are any scripts generated using MediRecords without an integration to eRx electronic script exchange; Paperscripts are printed scripts that also contain an eRx SCID barcode; and Paperless scripts are scripts generated using e-Prescribing. 

    Password Policy Changes 

    As part of our ongoing commitment to data security, MediRecords will now lockout any account with five failed login attempts. If your account does become locked out, you will be sent a Reset My Password email and will be asked to create a new password.  

    We have also added options for organisations to enforce password complexity to ensure that password security is taken seriously 

    The defaults for your organisation will stay the same. If you are interested in changing your password complexity enforcement, you can find out by viewing our Password Policy article.

     

    If you have any questions about these changes, or how they may affect you, then please reach our to our friendly support team on 1300 103 903, or via support@medirecords.com

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    Maxwell Holmes, Product Manager

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      MediRecords Announces ePrescribing Support

      ePrescribing Token on Phone

      MediRecords Announce ePrescribing Support

      eRx script exchange
      Medirecrods team member picture

      Maxwell Holmes, Product Manager

      MediRecords has partnered with the eRX Script Exchange to provide electronic prescriptions directly to patients

      We are ePrescribing Ready!  

      ePrescribing Token on Phone

      MediRecords is proud to announce ePrescribing is here! As a cloud-based solution, we are better able to connect with a variety of other virtual care services, such as telehealth via Coviu, electronic appointment, and now e-prescribing. 

      As part of our Virtual Care Strategy’, MediRecords has partnered with the eRX Script Exchange to provide electronic prescriptions directly to patients, we have met full compliance for e-Prescribing, as opposed to ‘fast-track’ compliance. This makes our solution much more secure.   

      What is ePrescribing? 

      E-Prescribing is a replacement for physical prescriptions given to patients every day. Instead of having to keep hold of the original physical prescription, patients are instead given a unique e-Prescription token via email. The Token is securely stored within the eRx Script exchange. The patient retains control of who can access their prescription. This means a signed piece of paper it is no longer required.  

      If the patient elects to have an electronic prescription, they will receive a token via email or paper printout for each item prescribed. Once in possession of their token(s), the patient can then provide this directly to a pharmacy of their choice.  The token provides a link to a unique code used by the dispensing pharmacy to access the legal document for dispensing. The patient will automatically receive a new token for any repeats.  

      This workflow completely removes the need to relay in image based prescribing, such as faxing a paper prescription to a pharmacy then following up with a signed original in the mail.  

       

      What are the benefits of ePrescribing? 

      There are four main benefits of e-Prescribing for practices and their patients. 

      • Instant patient access to prescription regardless of location of appointment 
      • Greater convenience for patients thanks to a digital copy of the prescription 
      • Return power of choice of pharmacies to patients 
      • Reduction of administrative costs from sending prescriptions via fax and post 

       

      We are currently rolling out e-prescribing to select MediRecords customers. If you would like to start using e-prescribing, then please let us know by contacting support@medirecords.com 

       

      Alternatively, for more information on what you need to set up e-prescribing you can read this article: https://support.medirecords.com/hc/en-us/articles/360001878536-How-to-Set-Up-for-Electronic-Prescribing 

       

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      Maxwell Holmes, Product Manager

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        Benefits of the cloud for Healthcare: Interoperability

        Interoperability Cloud icon

        How can the Interoperability of Cloud Solutions Improve Patient Outcomes?

        Interoperability Cloud icon
        Michelle O'Brien Profile Picture

        Michelle O'Brien, Head of Strategy

        By giving health professionals easier access to patient data using the cloud, we can improve patient outcomes with less administration.

        This article is the first of my series that looks to demystify and clarify the benefits of adopting Cloud solutions for healthcare. I hope this series will help save you time wading through and comprehending some of the overly technical information that is out there.

        In this article I discuss how this is possible, now, thanks to how interoperable cloud systems are when exchanging health information. 

        We hear the term Interoperability a lot but what does it really mean in a healthcare context? 

        Often people are unsure what I mean when we talk about interoperability and health information exchange. What we really mean is delivering systems that allow all healthcare providersacross the healthcare continuum, access to a near live view of the patients’ longitudinal health record.  

        Unfortunately, many of our legacy, server based systems, which around 95% of GP’s still use, keep a patients longitudinal record in a server. As a result information is siloed from other parts of the healthcare system. If the patient only ever goes to one GP over a lifetime, then this may not be a major issue 

        However, if the patient is in an AgedCare facility, moves to a new state or unexpectedly ends up in the ED, this means the new healthcare provider has no visibility of the patients clinical history. This adds significant clinical risk when treating a patient, especially when the patient cannot communicate their clinical history as is often the case.  

        A detailed example…

        Aexample of how our currently disconnected health system impacts on patient outcomes is a palliative care patient in an Aged-Care facility. In this scenario a patient may need shared care, requiring their medical information being accessed by: 

        1. Their GP 
        2. Aged care provider 
        3. Hospital 
        4. Specialist 
        5. Psychology and other allied health 
        6. Mental Health support 
        7. Private health insurer 
        8. Family members 
        9. The Patient/Carers 
        10. Ambulance services 

        That is 10 potential stakeholders, who may all need access to some, or all, of the clinical record.  

        The reality is that in an acute or urgent situation a patient’s data does not move with them; instead each stakeholder has their own piece of siloed information. Transmitting that data to those who need it is currently time consuming and laborious, due to the use of outdated technology like fax, printers, couriers, mail and secure messaging. It’s as if we give each stakeholder a single jigsaw piece, then expect them to know what the completed image is. 

          

        If this is how things are done currently – why does this matter? 

        This is a good question, and one which, for many in healthcare, has an uncomfortable answer. This siloed approach to patient data matters because it impacts on patients care and health outcomes.  

        If we go back to our palliative care patient in an Aged Care Facility, not understanding their history can lead to patients being unnecessarily transported to an Emergency Department without anyone reviewing their wishes. They find themselves in unfamiliar surroundings, with clinicians who have little background on their condition.  

        This outcome is distressing for everyone. If the entire care team had a view of the patients record, including their end of life wishes, outcomes for the patient would be so much better. This scenario highlights two main problems:

        Problem 1: The administrative burden 

        The infographic below highlights some of the current challenges facing clinicians trying to manage the care of a patient. As you can see the process is stressful, time consuming and very administrative. 

        The reality is that this sloand expensive process is neither sustainable, nor acceptable for our patients. We need to find a way to manage these administrative costs through improved access to patient medical information for everyone in their treatment circle. 

        Problem 2: The risk to patient safety due to lack of information  

        The second problem is the inability to share patient data across the health system. As the patient moves between primary, acute, community and virtual settings, their risk of an adverse event increases.  This is because without a complete view of the patients longitudinal health record clinicians are flying blind. So how can cloud systems solve the interoperability challenge? 

        All the problems I have mentioned can be fixed. However, it will take time for healthcare providers to understand the value of Cloud and adopting modern healthcare standards to achieve interoperability. 

        Our vision for the future is that all healthcare professionals will use Cloud systems. This will allow them to log in anywhere, from any device, and directly access their patient’s information.  

          

        In summary 

        The concept of shared, virtual, and immediate multidisciplinary team care has the potential to significantly reduce administrative costs. More importantly it can improve health outcomes through the way we manage chronic disease and mental health, and provide health and social care to our ageing population, whether they are in Aged Care facilitates or in the home.  

        Ultimately it is the patient who will benefit the most from Cloud technology and interoperability, thanks to the the ability to have their clinical record travel with them no matter where they are in the health care system.

         

        Michelle O’Brien, who is based in our Sydney office, is Head of Strategy here at MediRecords.

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        Michelle O'Brien, Head of Strategy

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          MediRecords and ADHA improve secure messaging options for users

          Secure Messaging Icon

          MediRecords Product Update: Improved Secure Messaging Integrations for Users

          Secure Messaging Icon
          Matthew Galetto MediRecords banner

          Matthew Galetto, Founder & CEO

          Thanks to support from the Australian Digital Health Agency's SMIO program, users can now enjoy improved secure messaging integration

          MediRecords users will soon be able to enjoy improved integrations with multiple secure messaging providers.  

          Having completed its evaluation, The Australian Digital Health Agency (ADHA) has confirmed we have met the Secure Messaging Industry Offer (SMIO) development requirements, which seeks to improve interoperability between secure messaging services. 

          Ultimately this will allow our users to: 

          • find other healthcare professionals more easily via the Agency’s central directory service, 
          • message users of different secure messaging providers; and  
          • be confident that this will meet current and future Australian encryption standards.  

          This means our users are one step closer to breaking away from paper-based correspondence. 

           

          What is the Secure Messaging Industry Offer (SMIO)?  

          One of the ADHA’s main goals in their current strategy is to eliminate clinicians’ dependence on paper-based correspondence by 2022.  

          Secure messaging is central to achieving this, allowing clinicians to communicate and share patient information online, on multiple devices, without the significant security risks of using email or consumer services such as WhatsApp. 

          A significant barrier to realising this has been the lack of interoperability between different secure messaging software products. This has created challenges for clinical end-users and inhibited the adoption of secure messaging in Australia, as clinicians using different products cannot communicate with each other.  

          The ADHA has been working closely with software providers and the clinical community to address this via the Secure Messaging Industry Offer. They are providing developers of clinical information and secure messaging systems, like MediRecords, with incentives to deliver improved interoperability as soon as possible. 

           

          How will this benefit our users? 

          As outlined above, the main benefit of the SMIO is that it will allow users of different clinical secure messaging systems to communicate and share patient information. More specifically, MediRecords users will be able to enjoy: 

          • Enhanced searching across multiple secure messaging providers via a federated provider directory service; 
          • Interoperability and message exchange with different secure messaging enabled software products by utilising standardised messages; 
          • The ability to securely exchange messages based on current and future Australian encryption standard. 

          All this will allow clinicians to break free from the limitations and frustrations that come with paper-based communication, and ultimately allow you to provide better care for your patients. 

            

          What are the requirements? 

          To ensure MediRecords meets the standards required, we have been working with the ADHA to update the platform to meet the SMIO developer requirements. These requirements were agreed by an ADHA technical working group, comprising representatives of software providers and other government bodies. 

          The group outlined the technical standards for looking up provider addresses using a federated provider directory model, and on which message formats will be supported. These were successfully trialled in two proof-of-concept projects in 2018, leading to the current Secure Messaging Industry Offer. 

            

          When will we be rolling out? 

          We currently expect to release this update on 30th October 2020. We may however choose to release this earlier is possible, so keep an eye out.  

          Our release version will be V3.7.

           

          About the Australian Digital Health Agency 

          Since 2016, the ADHA have existed to improve health outcomes for Australians through the delivery of digital healthcare systems and the national digital health strategy for Australia. 

          The Agency is responsible for national digital health services and systems, focussing on engagement, innovation and clinical quality & safety. They achieve this by putting data and technology safely to work for patients, consumers and the healthcare professionals who look after them. 

          For more information visit https://www.digitalhealth.gov.au/ 

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          Matthew Galetto, Founder & CEO

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            MediRecords Feature Updates 2020

            Population-Patient-Level-Reporting

            MediRecords Product Updates in 2020 so far...

            Population-Patient-Level-Reporting

            Take a look at what has happened so far in 2020…

            2020 has surely been a year of uncertainty, but you can be certain that MediRecords is still focused on delivering and implementing new and upgraded features. Our main objective is to continue to aid users in increasing and improving their workflows during these unprecedented times.
            Here are just a few of the highlights introduced to MediRecords in 2020 so far:

            SafeScript

            For our users in Victoria, SafeScript is a clinical tool that allows doctors, nurse practitioners and pharmacists to access information about their patient’s prescription history for certain high-risk medicines. This information helps clinicians make safer clinical decisions and reduces the incidence of harm, including death, from the use of pharmaceuticals.

            SafeScript Screenshot

            To find out more about SafeScript click here.

            Interest Parties

            Specialists now have the added benefit of including Interested Parties to patients’ records. This is another category of Contacts that, similar to Referrers, can be sent results, observations or any other sorts of relevant correspondence from right within the letter editor by clicking the + button. These Interested Parties can also be entered in with the Patient Details, under the Referral tab as well.

            Interest Parties Screenshot

            To find out more about Interested Parties click here.

            Create a New Procedure Within the Appointment Popup

            Specialists can now create a whole Procedural run-through straight from the Appointments screen. Including an Admission form, with all facility, assistant and inpatient information; Clinical including anaesthetic, and prosthesis inputs; and an Outcome free-form. This can be accessed by clicking the + button next to Procedure after filling in your patient and appointment details.

            How to create a new procedure within the appointment popup

             

            Invoice Item View

            Users can now Filter Invoices by Item Code. This allows you to increase your visibility on any payments, paid or unpaid, per item within the invoices of a patient record. This can be found in Accounts > Invoices.

            Invoice Item View Screenshot

             

            No Pension Number Visibility

            All Users will now have the option to add No Card to a patient records’ Pension section to increase visibility for the practice to increase a streamlined workflow when billing and claiming.

            No Pension Number Visibility Screenshot

             

            Update to the Appointments Provider Filter

            The appointment provider filter has been updated to a search bar function to give you the ability to search for specific providers rather than choosing from a list. This change has been implemented to improve the response time of the site when accessing the calendar. You can still configure your Appointment preferences to set a default collection of calendars to appear upon opening. Please follow this link for more information.

            If you need any help with any of these new features, or any others, then please don’t hesitate to contact our friendly support team via email at support@medirecords.com, on 1300 103 903 or through the chat function on your MediRecords webpage.

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              MediRecords joins VMware Standard Technology Alliance Partner Program

              MediRecords joins VMware Standard Technology Alliance Partner Program

              MediRecords joins VMware Standard Technology Alliance Partner Program

              MediRecords joins VMware Standard Technology Alliance Partner Program
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              Matthew Galleto

              MediRecords joins VMware Standard Technology Alliance Partner Program

              We are delighted to announce that MediRecords is now a VMware Standard Technology Alliance Partner and validated to run on VMware Tanzu Kubernetes Grid Integrated Edition (TKGI).This is a fantastic achievement for our team, but many of our customers will be wondering “what does this actually mean for us?”

              Put simply, it means our software can run anywhere. Clients can implement MediRecords on-premises, in the cloud (via Google, Microsoft Azure or Amazon Web Solutions), or as a hybrid-cloud solution. And of course, we will still provide clinical practice management software to thousands of clinics in Australia through our cloud-based offering.


              VMware Tanzu Kubernetes Grid Integrated Edition enables clients to deploy and run their clinical practice management software as a containerized workload across private and public clouds. The flexibility of Kubernetes allows our clients to simplify the management of services and infrastructure in a highly scalable, highly available way so they can focus on running their practice.

              “Our partnership with VMware as a Technology Alliance Partner provides even greater flexibility to our customers,” said Matthew Galetto, MediRecords founder and CEO. “We have an excellent track record when it comes to enterprise-scale projects, rolling out Australia-wide solutions to thousands of users in a matter of days.”


              With VMware Tanzu Kubernetes Grid Integrated Edition, larger enterprises can maintain their IT investments to deploy MediRecords on existing on-premises infrastructure or leverage the greater flexibility of running their practice management solution on a public or hybrid-cloud. MediRecords has invested heavily in the development of operational capability, infrastructure as a code, automation and testing to support businesses when implementing their practice management solution as a containerized workload.

              Our partnership with VMware will specifically benefit our enterprise and government customers with existing IT infrastructure investments that they want to deploy their MediRecords solutions on. For smaller clinics, MediRecords will continue to provide cloud-based practice management systems to thousands of users in GP, Specialist and Allied Health practices. These products offer a turnkey solution for small to medium sized practices and larger corporate groups that are growing their businesses. Customers benefit from the speed & scalability offered by a true cloud application offered as Software as a Service.


              About MediRecords

              MediRecords is an Australian owned provider of cloud-based electronic medical record and practice management systems. Founded in 2013, their clients range from individual GP, specialist and allied health practices to enterprise scale healthcare providers across Australia.

              For more information contact matthew@medirecords.com.

              VMware is a registered trademark of VMware, Inc. in the United States and other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

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              Matthew Galleto

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                National Coronavirus Helpline

                Healthdirect mediRecords

                MediRecords & Healthdirect Australia delivers the National Coronavirus Helpline

                National Coronavirus Helpline
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                Matthew Galetto

                MediRecords & Healthdirect Australia delivers the National Coronavirus Helpline

                 

                ·         Healthdirect Australia set up the Australian Government’s National Coronavirus Helpline.

                ·         MediRecords technology enabled the build of a bespoke call centre management solution.

                ·         New management model centralises and standardises data from multiple call centres in order to meet high caller demand.

                We are delighted to announce that MediRecords was chosen by Healthdirect Australia to provide the clinical administration system behind the National Coronavirus Helpline.

                The National Coronavirus Helpline is an integral part of the Australian Government’s response to the Coronavirus (COVID-19) pandemic. The helpline was directed to rapidly scale-up in March 2020 to become a go-to source of truth for the public during a time of significant change and high anxiety.

                The scale-up required Healthdirect Australia to quickly add hundreds more staff to the helpline, calling on call centre providers from around the country to meet demand. To achieve this, Healthdirect Australia needed a service provider agnostic call centre management platform.

                 

                A fast and scalable response

                Healthdirect Australia’s Chief Technology Officer, Grant Sayer, says, “We quickly realised that scaling up the service to meet the capacity of calls we were expecting would involve a total rebuild of the telephony and data management system.

                “Under normal circumstances building a new telehealth service would take a few months, but we really only had a few days. The new service needed to be standardised so that a panel of call centre providers could use it, have shared access to encounter records and we could leverage consistent data, and it needed to be centralised so we could manage it effectively.

                “With over a decade of experience in delivering health helplines, we had a good idea of how the new model could be set up and we knew that we needed to call on the expertise of key industry partners MediRecords, VoiceFoundry, and Amazon Web Services (AWS) technology to make it happen in time,” he said.

                MediRecords and Healthdirect Australia were able to move very quickly, standing up a robust and scalable telehealth service which managed clinical and general calls in just one weekend.

                The technology solution

                MediRecords technology and AWS enabled the build of the bespoke call centre management solution for the National Coronavirus Helpline. It is delivered through Amazon Connect which provides a cloud-based telephony system and contact routing.  

                MediRecords provided the clinical administration system, which we quickly set-up to fit the specifications of the helpline through a seamless integration with Amazon Connect. MediRecords acts as the database for information collected by call handlers on each call.

                The electronic health record system provided by MediRecords enables our call handlers to record up-to-date, relevant clinical encounter information from each caller. From the start, this de-identified data has been a source of valuable information to provide to the government as they continue to deal with COVID-19,” says Grant Sayer.

                Founder and CEO of MediRecords, Matthew Galetto, said, “Integrating a call telephony system with an electronic health record system configured with COVID-19 encounter response forms within a few days was only possible because of the collaborative working relationship between AWS, Voice Foundry, and MediRecords led by Healthdirect.”

                “Bringing together expert organisations enabled the service to be delivered on time to support the Australian government and the worried public during a difficult time,” Mr Sayer concluded.

                About Healthdirect Australia

                Healthdirect Australia is a national, government-owned, not-for-profit organisation delivering a range of telehealth services to provide every Australian with access to trusted health information and advice, when and where they need it.

                About MediRecords

                MediRecords is an Australian owned provider of cloud-based electronic medical record and practice management systems. Founded in 2014, their clients range from individual GP and specialist practices to enterprise scale healthcare providers across Australia.

                Available for interview:

                ·         Grant Sayer, CTO, Healthdirect Australia

                ·         Matthew Galetto, Founder and CEO, MediRecords

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                Matthew Galetto

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                  Coronavirus clinical coding concepts now available in MediRecords

                  Coronavirus clinical coding concepts

                  Coronavirus clinical coding concepts now available in MediRecords

                  Coronavirus clinical coding concepts
                  Matthew Galetto MediRecords banner

                  Matthew Galetto

                  The National Terminology Service and Australian Digital Health Agency have released an out-of-cycle release of SNOMED CT®‑AU to include additional Coronavirus terms.

                  The National Terminology Service and Australian Digital Health Agency have released an out-of-cycle release of SNOMED CT®‑AU to include additional Coronavirus terms.

                  The new concepts included are:

                  840539006 |Disease caused by 2019 novel coronavirus (disorder)

                  840534001 |2019 novel coronavirus vaccination (procedure)

                  840544004 |Suspected disease caused by 2019 novel coronavirus (situation)

                  840536004 |Antigen of 2019 novel coronavirus (substance)

                  840535000 |Antibody to 2019 novel coronavirus (substance)

                  840533007 |2019 novel coronavirus (organism)

                  840546002 |Exposure to 2019 novel coronavirus (event)

                  MediRecords has been updated to include this latest release. This means that Coronavirus terms are now available as a reason for visit, as a diagnosis and reason for script. 

                  For more information regarding this release click here.

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                  Matthew Galetto

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                    Great New Features Added in 2019

                    Great features added in 2019

                    Great New Features Added in 2019

                    Great features added in 2019
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                    Matthew Galetto

                    Here’s a sample of a few of the great new features we added to MediRecords in 2019…

                    Patient Engagement

                    TeleHealth

                    Telehealth Consultations

                    MediRecords partners with Coviu to deliver a seamless Telehealth Consultation experience for providers and patient’s. Begin from the appointment book or waiting room.
                    2 Way SMS

                    2 Way SMS & Email

                    Patient’s can confirm appointments direct from an SMS or Email appointment reminder. Updates are then reflected in your practices appointment book in real-time.

                    Improvements to your day

                    Simplified Claiming

                    Simplified Claim Resubmission

                    Resubmitting a failed claim has never been simpler. MediRecords users can now edit and resubmit rejected invoices directly from the claiming dashboard.

                    The originally failed invoice is archived and the appropriate adjustment made.
                    Appointment Enhancements

                    Appointment Enhancements

                    MS’ sent from the appointment book can now be non appointment related. You can free text the content or simply select another SMS template to be used.
                    Your SMS balance is now visible from this screen so you can text and send with confidence.

                    Partners & Integrations

                    Clinivid Logo
                    In August this year, MediRecords partnered with Clinivid to provide a secure alternative for mulotidisciplinary care teams to communicate, share advice and files for improved holistic patient care.
                    StanfieldIT

                    Stanfield IT

                    MediRecords partnered with Standfield IT in September to help practices leverage the best technology has to offer and bring their entire practice operations to the cloud. No more servers, no more paper just 100% pure cloud
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                    Matthew Galetto

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