MediRecords in the fast lane for FHIR connectivity
 

March 23, 2023

MediRecords in the
fast lane for FHIR connectivity

MediRecords will be releasing new FHIR integration pathways for clients throughout 2023, as part of our commitment to a better connected Australian healthcare system. 

 

As can be seen from our FHIR Roadmap below, we not only have established and proven options for data sharing, but we’re investing in the expansion of our Connect platform which comprises of  FHIR (Fast Health Interoperability Resources) and Connect services.

We now have FHIR integrations with hospital systems for ePrescribing, and updating patient records. New resources in development for MediRecords 2.0 include allergies, diagnostic requests and reports, patient summaries, and inpatient charting.

MediRecords Chief Executive Officer Matthew Galetto said the Connect platform enabled health care providers and patients to access records quickly and securely, driving better and timelier health outcomes.

“We’re keen to see more software vendors hit the road and deliver on industry standards for interoperability, resulting in connected health care across Australia,” Mr Galetto said.

“Some vendors seem to be waiting for a reason to modernise when the motivation should be clear — the right care at the right time, wherever you are in Australia.”

MediRecords is part of a national consortium, led by Leidos Australia, developing a new Health Knowledge Management (HKM) system for the Australian Defence Force. This project will see MediRecords connect health records for GPs, allied health practitioners, specialists, patients, and hospitals.

MediRecords is also supporting the Victorian Virtual Emergency Department with an integrated ePrescribing system.

MediRecords Technical Product Lead Sanjeed Quaiyumi said 2023 would be an exciting year. “We’re working on consultation notes and can’t wait to hit other milestones on our roadmap.”

MediRecords FHIR Roadmap

MediRecords FHIR roadmap was last updated 01/11/23.

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    MediRecords 2.0: New ways to Care, Connect and Engage
     

         March 7, 2023

    MediRecords 2.0: New ways to Care, Connect
    and Engage

    MediRecords 2.0 is the most comprehensive overhaul of our electronic patient record and clinic management system since we launched in Australia in 2016. While there have been many product updates over the years, MediRecords 2.0 is designed to use screen space better, streamline workflows, reduce administrative burn-out and support shared care.

     

    MediRecords Head of Product Jayne Thompson says, “Innovation is as important to us as it is to our customers”. The 2.0 product update reflects this philosophy, introducing best-in-class user experience design and other client-driven enhancements, while reinforcing the foundations for next generation digital health connectivity.  

    Having grown beyond its origins as Australia’s pioneering, cloud-based practice management system, the MediRecords platform is now underpinned by three pillars: Care, Connect and Engage. Each of these will gain major new features during 2023.

     

    Care

    The MediRecords Care pillar contains core clinical features such as patient records, ePrescribing, appointment management, investigations, billing and claiming, correspondence, and assessments. New Care functionality will include: 

    • Case Management – Members of a designated Care Team can view and update client case notes. This is particularly valuable where care is shared between a multidisciplinary team working from separate locations or across different shifts. For example, mental health practitioners can collaborate with GPs and rehabilitation specialists as patients progress towards a safe return to work. 
    • Group appointments – Patients will be able to book and join group sessions or classes. This feature will enable group therapy, family consultations and community health programs, with providers able to message an entire group or individual group members. 
    • New mental health and readiness for work assessment templates are being added, including the Glasgow Coma Scale. 
    • Single provider view of appointments: Clinicians practising across multiple clinics won’t have to jump between them to view their appointments. Appointments across multiple sites will be consolidated in a single view. 
    • New communication capability: Real time chat with team members will be available throughout MediRecords, making it easier to message team members on the fly. Our new Comms bar will also provide shortcuts to SMS, email, alerts, and notifications. 
    • Inpatients – In a major new premium* feature, MediRecords will be able to support complex care, including inpatient admissions, detailed charting, clinical escalations, progress notes and Discharge Summaries. 
    • Our Letter writer tool is having a makeover and will be even easier to use, with highly requested new functionality, such as digital signatures. 
    • We’ve added industry-leading means of recording Consent (or denial of consent) and made it easier to add attachments to patient records. 
    • Custom fields and Tagging can be used in patient records, creating new and innovative ways to capture information, search records and report on data. 

     

    Connect 

    Many clients are familiar with our Connect site. MediRecords was an early adopter of FHIR (Fast Health Interoperability Resources) and API technology and new options for using these to share data are on the way. We have proven integrations with patient monitoring devices, patient-reported outcome and engagement measure systems (PROMs and PREMs), dictation technology and partner products. MediRecords is built on the SNOMED-CT-AU data coding system, which makes the data we share cleaner and primed for analytics. 

    • We now have FHIR integrations with enterprise products such as hospital patient administration systems (PAS) and scanned medical record software. This means a patient record created or updated in MediRecords can be pushed up into hospital systems, ensuring consistency of records and supporting better patient safety. Current options include allergies, medication requests and dispense notifications. 
    • New FHIR resources to be added throughout 2023 include referrals, diagnostic requests, diagnostic reports, and vital signs.  

     

    Engage 

    MediRecords has already connected over 60,000 patients to healthcare records via our patient mobile app. This enables consumers to book appointments, see medication information, receive reports and educational resources, and access and store personal health documents. We’re taking this to the next level in 2023 with an entirely new patient engagement platform. This will include new features such as:  

    • Real time surveys and forms 
    • Clinical assessment and observations data for remote monitoring 
    • In-appointment chat functionality 
    • Secure web access to personal health data. 

    Frequently asked questions

    MediRecords 2.0 is an overhaul of our current platform rather than a new product. All existing customers will transition to 2.0. Sticking with the old MediRecords format will not be an option.

    We will perform the update remotely. Users won’t have to download or do anything.

    We have done our utmost to preserve familiarity and usual behaviour within the MediRecords application, but the new layout may take some adjustment. To help with this, we have been providing Lunch and Learn sessions for clients. Please reach out to our training team if you have any further questions, training.success@medirecords.com.

    Development will finish in March. Rigorous testing will follow before pilot sites switch to 2.0 in late April. Once we have considered their feedback, we’ll finalise the date for general release and shout it from the rooftops to let you know. 

    If you are a current client, please contact your Account Manager if you would like to be a test pilot for these new features. Limited places are available.  

    MediRecords 2.0 is an upgrade of your existing system and will be covered by usual licence fees. However, some of the optional new features will be Premium products and require additional fees. Details will be published as soon as possible. 

     

    For other questions, please email support@medirecords.com.

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      MediRecords Product Update: Consult & Consent File Upload
       

      Product update:
      Consult & Consent
      File Upload

      Attach consultation or consent documents to a patient record
      within MediRecords today!

      MediRecords has recently released a file upload function for practices that wish to attach consultation or consent documents to a patient record. The upload function can store files of many types for capturing consent or consultation documentation.  

      This feature will mean you can ensure important patient information is captured and attached to their patient record, such as:   

      • Uploading hand-written patient consult notes for providers who prefer analogue note-taking.  
      • Attaching any auxiliary information related to a patient’s consultation that may have been generated outside of MediRecords.  
      • Upload a signed consent form to the relevant consent record, to keep the documentation together and secure.  

      Files can be uploaded to the consultation via the clinical tab by clicking the paperclip icon beside Today’s Notes heading in the main panel and following the upload instructions. There is also a new Attachments tab on the side panel, which can be used to look for and view attachments made to a consult.   

      The Consent module now includes a file upload function where you can easily upload the documentation when creating a new type of consent. 


      For full information and step-by-step instructions on using MediRecords Consult & Consent File Upload functionality, please view our Knowledge Base articles below or contact our friendly Support team.  

      All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today. 

       

      Book a demo

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        MediRecords Product Update: Consent Module
         

        August 29, 2022

        Product update:
        Consent Module

        MediRecords is excited to announce another product update, the Consent Module.

        The Consent Module addresses a critical need in healthcare – the need to capture and store electronic consent forms (and help make clipboards and paper-based questionnaires a thing of the past). 

        MediRecords’ Consent Module has the flexibility to record consent for various procedure types or investigations. The Consent module is per-patient and used to capture and store the Consent type, scope, and associated documentation required (coming soon). 

        It shows exactly what the patient has provided consent for or rejected. This includes concepts such as Advanced Care Directives, information disclosure to third parties, acceptance of privacy policies and more. 

        You can open this new feature via a new tab at the top of the patient record, for quick viewing access. Potential ways to use the Consent Module include: 

        1. New Patient Registration form – patients can sign consent for a practice to begin collecting their medical information 
        2. Advanced Care Directive – patient provides consent for their care if they become unable to make these decisions themselves 
        3. Procedural consent – Useful in pre-admission workflows – consent for upcoming procedures or treatment 
        4. Do Not Resuscitate – orders given by the patient not to resuscitate if they fall unconscious

        Future enhancements are imminent for this feature. In future releases you will be able to upload a Consent document directly to the Consent record, so that you can store paper consent forms along with electronic records.  

        To learn more about the Consent Module and how you can implement it for your business, please follow the link to our Knowledge Base articles below or contact our friendly Support team. 

        If you have feedback on our new feature, please reach out to your account manager. We would love to hear from you!  

        Consent Module Support Knowledge Base article 

         All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today

        Book a demo

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          MediRecords Product Update: Work Lists & User Groups
           

          Product update:
          Work Lists &
          User Groups

          MediRecords launches Work Lists and User Groups

          A lot of product development has been happening here at MediRecords, and we’re excited to launch two new features with you – Work Lists and User Groups!

          Works Lists and User Groups will assist staff in creating efficiencies across their day by helping them keep track of and set due dates for work items, and ensure tasks are completed on time. This feature will also allow staff to create work items for individuals or a group of their colleagues to complete.  

          Through Work Lists, you can create a list of Tasks and Clinical Actions and then share the list with a group of users. When a Task or Clinical Action is marked as completed by someone in the user group, this will update the item for all users assigned to the group. 

          Benefits: 

          • Keep track of work items in MediRecords, so other staff can assist if a colleague is absent. 
          • Comprehensive medicolegal audit trail, storing activity records against a patient.  
          • Drive efficiencies in daily activities through setting due dates for Tasks, Clinical Actions and Work Lists, and receive notifications of upcoming work items that are due for completion. 
          • Manage patient-centred workflows such as Care Plan-related tasks and other chronic disease management programs.  

          Worklists:  

          Work Lists allow you to create Tasks and Clinical Actions to track the ongoing care of single or multiple patients. Each activity is stored against the patient record, providing a comprehensive medicolegal audit for items related to patient care, both clinical and administrative.  

          For example, if a nurse needs to make observations of multiple patients on a particular day, completing this via a Work List will streamline the process and ensure that each time the nurse updates a completed task, it will be saved against the patients’ clinical record.  

          Work Lists can also be printed as a day sheet of items to complete, making it easy for staff to work through their daily requirements. 

           

          User Groups:  

          Create groups of users to send Clinical Actions, Tasks, or Work Lists to multiple team members. For example, once set up, you can now send a task to all nurses at once, notifying all users in that group. When a user in that group updates the task, this will update the item for all users assigned to the group. 

          To learn more about Work Lists and User Groups and how you can implement them in your business today, follow the links to our Knowledge Base articles below or contact our friendly Support team. 

           We look forward to hearing how you’re using this handy new functionality. 

          Work Lists and User Groups Support Knowledge Base article links: 

           All new customers are welcome to book a demonstration to learn how MediRecords can support your organisation today. 

          Book a demo

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            MediRecords Product Update August 2021
             

            August 3, 2021

            MediRecords Product Update: August 2021

            Fee Bidder - Headshot cropped

            Fee Bidder, Junior Product Owner

            See what we’ve been working on and released over the last month...

            We are excited to announce the recent changes and updates we have released into the Medirecords product. Below you will find a summary of each of the changes we have made. 

            Increased File Size Upload Limit

            The file size limit has been increased across MediRecords, to allow you to upload larger file sizes. This change affects the following areas within MediRecords:

            • Clinical Drawings (Patient Clinical & Resources)
            • Patient Clinical – New Correspondence In
            • Patient Clinical – Correspondence Out (imported documents)
            • Secure Messaging Inbox
            • Secure Messaging Outbox
            • Investigation Results
            • Bulk Scan Upload
            • Referrals

            Provider Number Added to Health Professionals Grid

            You may now view the provider number for a contact from within the Health Professionals grid within Resources. 

            Interested Parties & Usual GP Mail Merge Fields Added

            New mail merge fields have been added to the letter editor, so you may now import a patient’s Interested Parties and Usual GP directly from the patient’s record. These fields are found within the Patient table when editing a template or letter. When using these fields, the following will occur:

            Interested Parties:

            • The Provider’s name and Provider Number will be imported (if recorded against the Contact record).
            • The Category of Referrer will display if the party were recorded in the Referral section in Patient Details.
            • Any notes recorded for the Interested Parties will be displayed in the Details field.

            Usual GP:

            • The Interested Party marked as the patient’s Usual GP in their Interested Parties will be displayed.

             

            Search by Provider Number on Health Professionals Grid

            You may now search by a provider by entering their provider number into the search bar available at the top of the Health Professionals grid. Results will be returned when you have entered a minimum of 3 characters from the beginning of the provider number. 

            Depression Anxiety Stress Scale (DASS21) EPC Template Added

            The DASS21 form is now available as an EPC template within the consultation window. Answering the questions will provide a scoring for each category, and an overall scoring with appropriate diagnosis.

             

            Chronological Appointment Agenda View

            The Agenda view in Appointments will now display all appointments in chronological order, rather than grouping the appointments by provider. This improvement aims to improve the Agenda’s usefulness when looking to see the appointments booked for a certain patient, or provider.

             

            Stickiness Implemented in Contacts Area

            When searching in the Health Professionals or Service Provider grids, you will no longer lose your search term after opening and closing a record. This assists with finding the correct contact record where a contact may have multiple records for different locations.

             

            Stickiness in Filters Applied for Tasks/Activities

            When applying filters within the Tasks/Activities window, you will now be able to apply separate filters for each patient.

            These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product, so if you have any feedback, please let your account manager know!

            See you next month for more exciting new features and functions within MediRecords.

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            Fee Bidder, Junior Product Owner

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              MediRecords Product Update July 2021

              July 21, 2021

              MediRecords Product Update: July 2021

              Fee Bidder - Headshot cropped

              Fee Bidder, Junior Product Owner

              See what we’ve been working on and released over the last month...

              We are excited to announce the recent changes and updates we have released into the Medirecords product. Below you will find a summary of each of the changes we have made. 

              Observations Improvements

              Improvements have been made to the Observations function, so that all observations may now appear within the timeline graph view, rather than a selected amount, improving visibility of a patient’s health over time.

               

              Percentile Value Added to Observations Grid

              The PCT value will now display within the Observations grid when the Percentile tick-box has been selected.

               

              Added Hover Information to Timeline View

              Hovering over an entry in the Observation Timeline view will now display the percentile value, the user who created the entry, and the date of entry.

              Appointment Book Username Update

              Provider usernames have been updated within the Appointment Book to display First and Surname. If a status has been added to the provider and their full name exceeds the character limit, then only the provider’s surname will be displayed alongside the status.

              Given Field Added to Immunisations Grid

              The Given Field is now available within the Immunisation Grid, so you may tell at a quick glance whether an immunization was given elsewhere, given within the clinic, or if the immunization was declined.

               

              Practice Wide Patient Chat

              Users may now view all chat threads on a Patient Record Dashboard, regardless of who created the chat message or received it. This ensures that all chat correspondence is available on the Patient Record for all users.

               

              Comments Added to Investigations Grid

              Now when viewing the Investigations grid, you may see any Comments that have been added to a result item. A preview of the comments will be displayed where space allows, and hovering over the preview will show the entire comment.

               

              My Health Record Fields Added to Encounter Form

              Checkboxes have been added to the Encounter Form, for “Uploaded to My Health Record”, and “Health Summary Sent to GP”, for practices using My Health Record functionality.

               

              Activities Filter Change

              Activities will now be ordered by earliest due date first in both the patient record and within the Activities/Tasks window, to improve the prioritisation of Activities.

               

              New Print Letter Button Location within Letter Editor

              The Print button has been moved from within the More menu, to it’s own button above the letter, to improve the speed of printing letters.

               

              Fee Schedule Updates

              The following fund schedules have been successfully uploaded into Medirecords, and are available immediately. 

              • AHSA
              • BUPA
              • BUPA Diagnostic
              • DVA
              • HBF
              • Medibank Private
              • Mildura Health
              • NIB
              • St Luke’s

              These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product.

              See you next month for more exciting new features and functions within MediRecords.

              Fee Bidder - Headshot cropped

              Fee Bidder, Junior Product Owner

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                MediRecords Product Update June 2021

                June 5, 2021

                MediRecords Product Update: June 2021

                Fee Bidder - Headshot cropped

                Fee Bidder, Junior Product Owner

                See what we’ve been working on and released over the last month...

                We are excited to announce the recent changes and updates we have released into the Medirecords product. Below you will find a summary of each of the changes we have made. 

                Batch and Expiry Fields Added to Custom Drug Recipes

                When creating or editing a drug recipe, you may now add your own batch number and expiry. Once a drug has passed the expiry date set within the recipe, you will not be able to prescribe this drug again.

                 

                Alcohol and Smoking Indicators in Patient Screen

                You may now review the alcohol and smoking status of a patient easily, due to 2 new icons added to the patient field. Provided a patient has their alcohol and smoking status recorded within the Tobacco and Alcohol sections of the patient file, these icons will be displayed beside the patient’s date of birth. Hovering over these icons will provide additional information.

                 

                Unchecked Mail within Patient Record

                Now when you click on the unchecked mail icon within the patient record, you will be directed to the appropriate result or secure message in question for quick review.

                 

                Additional Claim Type – Scheme – AGC (Access Gap Cover)

                Scheme-AGC has been added as a default claim type within the ECLIPSE configuration window found within Preferences > ECLIPSE. More information on the Access Gap Cover claiming process can be found here: https://www.ahsa.com.au/web/doctors/agc

                 

                Medicare Benefits Schedule (MBS) July

                During July, Medicare released a schedule containing a significant number of item number removals, modifications, and additional items. This has been successfully uploaded into Medirecords, and be used immediately. The majority of the changes were related to Telehealth, Cardiac & Orthopaedic item numbers. For more information on the MBS changes, please view the Medicare website.

                These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product.

                See you next month for more exciting new features and functions within MediRecords.

                Fee Bidder - Headshot cropped

                Fee Bidder, Junior Product Owner

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                  MediRecords Product Update May 2021

                  Product Update May 2021

                  May 24, 2020

                  MediRecords Product Update: May 2021

                  Megan Harker

                  Megan Harker, Support Team Lead

                  See what we’ve been working on and released over the last few weeks...

                  Telehealth Appointments Now Supported by Appointment Widget

                  We’ve also introduced some changes to the way our Appointment Widget supports Telehealth Appointments.  These appointments can now be made online and the link for the appointment will be sent to the patient in their confirmation SMS. 
                  Please ensure your Telehealth appointments are configured correctly to appear on your website’s widget.  

                   

                  Free Text Start Time 

                  We’ve introduced the ability to free text appointment times when making or editing appointments.  The new function lets you type into the appointment time field more specific start times, and also allows you to use 24 hour time which then converts to an AM or PM time in the appointment book.  

                   

                  Filter Letters and Templates

                  You can now add a filter within the MediRecords Letter Templates search table to indicate that you want to search within your favourites.  This will allow you to create a search within only your preferred resources.

                   

                  Resources are now Alphabetized

                  Letters and favourites are now alphabetized in the letter editor, meaning ease of use for our customers.

                  New Fields Added to Provider Billing Activity Reports

                  To allow for greater visibility, two new fields have been added to the Provider Billing Activity Report.  ADJ – which shows the amount of adjustments or write offs to the invoice and Outstanding which allows for more visibility of the amount outstanding on the invoice.

                  Configure Button Has Moved

                  We’ve recently moved the Configure option from the More menu to a button on the sub menu when setting up new users.  This will reduce the amount of clicks needed to configure new staff for practices.

                   

                  Letter Writer Improvements

                  Several new fields have been added to the letter writer mail merge library including reason for visit, notes associated with medical conditions including current, past and selected, preferred name and all providers.

                   

                  Patient Header 

                  The hover state on the patient header is now shown in full without having to scroll up or down.

                  Drug Recipe

                  Your custom drug recipes now support more than 6 ingredients.

                  Unread Mail Indicator

                  On the patient record there is now an alert to show if this patient has any unread correspondence in any of the provider’s inboxes.  Click here to learn more.

                   

                  Prescribing Approval Process

                  Prescribed authority prescriptions functionality has been improved with additional information now displayed on the approval screen including: Hotline Number, Patient Name, Patient Medicare Number, Patient DVA, Prescriber Number, Authority Form No and Authority item.

                  These changes have come about from customers like you, who have given us their feedback.  MediRecords is committed to continuous improvement to allow for ease of use of our product.

                  See you next month for more exciting new features and functions within MediRecords.

                  Megan Harker

                  Megan Harker, Support Team Lead

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                    MediRecords Product Update March 2021

                    Product Update March 2021

                    March 2, 2021

                    MediRecords Product Update: March 2021

                    Megan Harker

                    Megan Harker, Support Team Lead

                    Big things have been happening in MediRecords already in 2021.
                    New year, new staff and new features!

                    Active Ingredient Prescribing

                    The mandatory Active Ingredient Prescribing was instated on Feb 1st, MediRecords released its’ new functionality in anticipation of this legislation and user may have found a slight change to their workflows.    

                    Each prescription is now printed with the Active Ingredient of the medication, as well as the brand name if chosen.  There are exemptions from the requirement, and the full article can be found on our Knowledge Base here.

                    Ability to add GAP to Agreements 

                    Users can now add GAPs to Agreement invoices to transmit through Eclipse.  
                    Health Funds such as Bupa and HBF only accept claims through the Agreement channel, and prior to this update, a gap was unable to be added onto the invoices transmitted through this channel.

                     

                    Date of Service field is now seen in Unclaimed Amount

                    Previously the screen only showed the invoice date for all unbatched invoices in this area, meaning the user needs to click into each invoice to check the date of service.  But no more! We’ve updated the screen to also include the date of service as well as the invoice date for ease of use.  

                     

                    Theatre List Report 

                    Specialists have access to a new report that contains information about their Procedures for a particular date. This can be found in More > Reporting > Patients > Theatre List Report. 

                     

                    Investigations Defaults 

                    Users can now adjust their preferences for which menu defaults in Investigations between All Requests and their Favourites. 
                    This can be configured in the user preferences.  

                    Changes to Resource and Contact Creations 

                    We’ve made some changes recently to the way resources and contacts are saved in MediRecords.  

                     Previously there were three areas to save your contacts and resources: 

                    • Private – only the creator can see  
                    • Practice – only those in the Practice can see  
                    • Community – All MediRecords users can see 

                    We have removed the ability to create Community resources and contacts to reduce the number of items in the grid when searching for these items.  Community contacts and templates will only be supplied by MediRecords.  
                    If you have a suggestion or requirement for a resource that would be beneficial for other MR users, please contact the Support Team. 

                    Changes to Correspondence to the Patient App  

                    We’ve recently made some changes to the way correspondence is sent to patients via the app.  The only correspondence sent to the app will be those that are marked as FINAL.  Anything in DRAFT will not be shared.   

                    Multiple Patient Billing 

                    Did you know MediRecords has the functionality to support multiple patient billing?  A function that would assist our users who service Residential Aged Care Facilities or any other clinics that see multiple patients for Medicare or DVA Bulk Billing.  
                    This function can be found in Accounts > Sales, or can be accessed through the patient grid.  

                    Contact our Support Team if you would like more information about Multiple Patient Billing.

                    Number of Ingredients in Drug Recipes Extended

                    For those practices who use Drug Recipes, you may have noticed that the ingredient listing has been extended to 6 ingredients from the previous 4.  This should make life a little easier for all our practices who use this function for comprehensive extemporaneous preparations.   

                    This change came about from feedback from a valued customer just like you! 

                     

                    If you need any help with any of these new features, or any others, then please don’t hesitate to contact our friendly support team via email at support@medirecords.com, on 1300 103 903 or through the chat function on your MediRecords webpage. 

                    Megan Harker

                    Megan Harker, Support Team Lead

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